IT Service Management Research
-
Delivering IT as a Service With a Software-Defined Data Center
Sponsored by: VMware, Inc.This informative white paper explains what ITaaS actually is, as well as the opportunities and challenges it delivers.
-
Grow Your Business : HP AllianceOne Partner Program
Sponsored by: Hewlett Packard EnterpriseThis resource details a partnership program specifically designed for resellers and service providers that offers an integrated set of technical, marketing, sales and collaboration services to help you grow your business and better meet today's customer needs.
-
EMA Radar™ for Advanced Performance Analytics (APA) Use Cases: Q4 2012
Sponsored by: Hewlett-Packard EnterpriseThis EMA Radar Report details how a suite of advanced performance analytics (APA) solutions combines predictive analytics with a dynamic service model to provide an intelligent framework around alerts, help you achieve faster MTTR, proactively manage application performance, and much more.
-
Delivering IT as a Service With a Software-Defined Data Center
Sponsored by: VMwareThis crucial whitepaper takes an in-depth look at IT as a Service (ITaaS), examining the benefits it's provided organizations across the globe.
-
How to Avoid 4 Growth-Defying IT Dilemmas
Sponsored by: ServiceNowThis whitepaper covers how IT can deliver the services your organization needs to grow without draining more resources and money.
-
Transcript: The Changing Role of the CIO
Sponsored by: Hewlett Packard EnterpriseThis presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
-
How Private Cloud Can Maximize IT Services
Sponsored by: Dell and VMwareThis cloud e-guide offers expert advice on the key differences to consider when weighing public and private cloud models as well as discusses the benefits a private cloud environment can offer your business to maximize IT services.
-
The Changing Role of the CIO
Sponsored by: Hewlett-Packard EnterpriseThis presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
-
Transforming Operations Management Through Service Assurance with EMC
Sponsored by: EMC CorporationThis video describes the key capabilities of service assurance and how it can help your organization transform your operational management and ensure the availability and performance of your business applications and services.
-
The Perfect Combo: ITIL, I.T. Service Management, and Social Media
Sponsored by: BMC Software, Inc.Access this white paper to discover how your service desk can facilitate higher levels of productivity for end users with the integration of social media. Help your business gain improved service delivery and support, as well as improved overall customer satisfaction.
-
Accelerate IT Infrastructure Management for Better Business Value
Sponsored by: IBMThis white paper examines the keys to successful infrastructure management for your server and network devices. Access this paper to discover how to create better business value using outsourcing, managed, and cloud services, as well as evaluate your in-house handling of infrastructure management.
-
Linux Management with Red Hat Network Satellite Server : Measuring Business Impact and ROI
Sponsored by: Red Hat - HPERead this white paper to learn about a new network satellite server that can help you simplify and improve Linux management while reducing costs.
-
Business service management 101: Manage IT with a business focus
Sponsored by: IBMAstrong IT and network infrastructures are the foundation to providing betterapplications and services are essential to meeting your organization's businessobjectives. This white paper reveals how managing your infrastructure with aneye to the bottom line is critical in today's business climate.
-
Riding the Cloud To Improve Your Top- and Bottom-Line Economics
Sponsored by: Cisco Systems, Inc.Review this white paper for tips on selecting - and planning - the right cloud strategy for your organization so you can enjoy all the benefits the cloud has to offer.
-
TeradiciAPEX™2800: Addressing the next VDI bottleneck
Sponsored by: Teradici CorporationRead this white paper to learn about an advanced solution that can mitigate the IT management challenges that virtual desktop infrastructure (VDI) can introduce.
-
Developing an effective resiliency capability within a cloud design
Sponsored by: IBMRead this white paper to learn how to develop a reliable resiliency management program for your cloud environment. Review the key elements, business areas and questions you should consider.
-
Make Group Policies Do More and Reach Further
Sponsored by: Dell SoftwareThis white paper introduces the latest desktop management platform that can help expand the benefits of Group Policy and overcome its various deficiencies. Explore the advantages it can provide and review the advanced features it offers.
-
Riding the Cloud To Improve Your Top- and Bottom- Line Economics
Sponsored by: Cisco Systems, Inc.Read this white paper to explore insights that can help you better understand what the cloud is and what it can offer your business. Discover essential tips and tricks that can ensure a smooth and successful cloud adoption.
-
Cisco Cloud Intelligent Network: Connect the World of Many Clouds
Sponsored by: Cisco Systems, Inc.This white paper explores a new cloud architecture that delivers the advanced capabilities and features your environment requires. Discover the important role the network plays in the success of cloud service delivery and learn how to enhance your users' cloud experiences.
-
Part the Clouds: Take next steps on the Journey
Sponsored by: DellEMC and Intel®Discover the three critical steps to a successful cloud implementation in this concise white paper. Find out what questions to ask at each stage of the process to make the most informed decisions.
-
Cloud: What an Enterprise Must Know
Sponsored by: Cisco Systems, Inc.This white paper discusses essential tools and strategies to leverage when making plans for cloud migration. Learn what the cloud really is, what it can offer your organization and key questions to consider before going forward with deployment plans.
-
IT Management 2.0: Four Steps to Intelligently Fulfill Demand Across the IT Application and Service Delivery Lifecycle
Sponsored by: SERENA Software, Inc.Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers.
-
Cloud Provider’s Wish List: The Need for Management and Reporting Tools
Sponsored by: Visual Network SystemsUncover the need for cloud service management and cloud monitoring tools for service providers in this E-Guide from SearchCloudProvider.com. Learn best practices associated with cloud service management, top challenges and solutions, and much more.
-
The Business Value of Adopting Advanced Support Tools and Utilities
Sponsored by: Hewlett Packard EnterpriseDiscover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.
-
Build the Intelligent, Integrated Enterprise
Sponsored by: Red HatWatch this webcast to learn how to keep up with the ever-changing consumer demands for new and improved products and services. Discover technologies that can help you build an agile, responsive IT infrastructure so you're able to scale to changing needs and make more strategic business decisions.