All Research
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Unreliable and Outdated Communication Technology: A Drain on Time & Money
Sponsored by: Motorola, Inc.Download this white paper to learn about the impacts of using outdated communication technology, and explore new, modern options to replace legacy tools.
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Meeting Solas Requirements with Mototrbo
Sponsored by: Motorola, Inc.Learn about Mototrbo radios in this white paper, and find out how the dual mode devices—which can operate with both digital DMR and analogue signaling—help protect workers no matter the conditions.
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How Established Companies Win with Digital Transformation
Sponsored by: ZendeskIn this guide, explore how enterprise companies the early stages of their digital transformation can better understand the next steps of their digital transformation journey, and uncover what separates customer experience leaders from the rest of the pack.
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Securing Your SD-WAN
Sponsored by: Telstra GlobalRead this article to learn about the benefits of implementing an additional security tool into your SD-WAN, and the different options available.
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Beginner's Guide To Observability
Sponsored by: SplunkJump into this guide to take a closer look at the truth behind "observability": what it is, why it's important, and what it takes to achieve it inside your own IT department. To help illustrate, you'll also find a collection of real-world observability examples from companies like your own.
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Deliveroo : A Zendesk Success Story
Sponsored by: ZendeskIn this video from Zendesk, explore how food delivery service, Deliveroo, uses Zendesk Support to maintain operational efficiency, improve CX, and deliver positive employee experiences.
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Zendesk + Lonely Planet: A Customer Support Success Story
Sponsored by: ZendeskIn this case study from Zendesk, explore how travel guide book publisher, Lonely Planet, used Zendesk to engage customers across multiple channels, and decide if a cloud-based support software from Zendesk is right for your organization's CX goals.
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5 Considerations for Evaluating an Embedded Approach to Analytics
Sponsored by: QlikTaking an embedded dashboard (or citizen data scientist) approach to analytics can be hugely beneficial to organizations seeking to get the biggest ROI from their analytics investments. Read this checklist for 5 considerations when evaluating an embedded approach to analytics
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What's Good? Customer Satisfaction Surveys in Zendesk Support
Sponsored by: ZendeskIn this video, learn about Customer Satisfaction (CSAT) Surveys in Zendesk Support, and decide for yourself if Zendesk Support software is right for your organization.
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How to Design and Maintain a Secure Industrial Control System Network
Sponsored by: ForeScoutDownload this white paper to learn about ISA 99/IEC 62443—a framework established to help secure networks against cyberattacks directed at industrial control systems (ICS). Also explore SilentDefense by ForeScout, and how it can help your network easily comply with IEC 62443.
