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IT Management Research

  • No More “If Only IT Could Do X…”

    Sponsored by: ServiceNow

    Organizations with digital transformation goals are often stymied due to siloed IT tools that cause disparate data and processes, as well as a lack of visibility. Access this eBook to explore how to rethink your IT services workflow.

  • Omdia Universe: Selecting An Alops Solution, 2021-22

    Sponsored by: ServiceNow

    This report from Omdia offers up an analysis of the AIOps market, covering market definition, market dynamics, and recommended vendors. Open now to start exploring.

  • Asset and Configuration Management Handbook for ITSM

    Sponsored by: Atlassian

    Taking on asset and configuration management can feel daunting, but it doesn’t have to be that way. This in-depth eBook outlines how these two practices can supply critical information to improve ITSM workflows. Open now to learn more.

  • Innovative Culture Programs

    Sponsored by: Ezassi

    This paper offers up five key workshops to introduce into your workplace to help your employees get started engaging, innovating, and strategizing. Open now to start exploring.

  • Webinar: ISG, Capgemini And Servicenow Unlock The Power Of Digital

    Sponsored by: Capgemini

    In this webinar, ISG, Capgemini, and ServiceNow experts describe the evolution and best practices in IT services governance, from service provider support activities, to smart SIAM processes and their underlying technologies. Click in now to watch.

  • IDC Analyst Connection Video The Urgency of Digital Transformation 5 Success Factors in 2021

    Sponsored by: Red Hat

    In this webinar, Giulia Carosella, IDC Analyst, and Will Watkins, EMEA Transformation Lead at Red Hat, discuss five factors that determine the success of technology investments in 2021. Tune in now to learn more.

  • Increase Organizational Resilience and Innovation Through Collaboration

    Sponsored by: Ezassi

    During stressful times, leaders learn not only what the people in their organizations are made of, but also whether the systems, functions, and processes they have put in place are resilient enough to withstand the crisis. Click into this resource to learn ways to increase organizational resilience and innovation through collaboration.

  • Innovation Software Case Study: Creating a Culture of Innovation

    Sponsored by: Ezassi

    Open up this case study to see how one company created ongoing innovation efforts for employees beyond the initial hiring process, and learn how you can do the same in your organization.

  • The Future Of IT Is As-A-Service

    Sponsored by: Capgemini

    In this video series, Tom Gallagher, VP of Cloud Infrastructure Services at Capgemini, discusses the newest concept of IT-as-a-Service, explaining what it is and how it works so IT can start making decisions more quickly, and in real time.

  • A Benchmark for Sustainable Banking

    Sponsored by: Hexaware Technologies

    This report outlines key findings pulled from a study of over 300 banking executives discussing their sustainably initiatives and challenges, as well as their thoughts on how COVID-19 has changed the industry. Dive in now to learn more.

  • Understanding the Difference between an Asset and a Configuration Item

    Sponsored by: Serviceaide

    The difference between an asset and a configuration item is one of the most frequently asked ITSM questions. Open up this whitepaper to find the answer to this question and take a deep dive into a few examples of each.

  • 8 ways that infrastructure and service visibility deliver benefits across IT

    Sponsored by: ServiceNow

    ServiceNow IT Operations Management Visibility discovers IT infrastructure and automatically maps it to digital services. Learn how connecting this operational data to business processes improves service availability and performance, reduces operational risk, lowers service delivery costs, and more.

  • The Competitive Advantage in Adaptability

    Sponsored by: ServiceNow

    In the emerging and accelerating digital economy, agility has become a businessimperative. So, what exactly makes a company agile? IDC’s Robert Parker surveyed nearly 2,000 execs to uncover the core tenets of agility and answer that question.Open up this 24 page info brief to discover key findings unearthed from that study, all by the numbers.

  • Becoming Strategic with Intelligent Automation

    Sponsored by: Blue Prism Cloud

    Open up this paper to learn how your organization can become strategic with intelligent automation, covering challenges in utilities, better service through automation, three examples of personalization at scale, and more.

  • Technology Is At The Heart Of Transformation

    Sponsored by: Capgemini

    The pandemic has significantly disrupted businesses globally, but many organizations see it as an opportunity to transform their business and make changes that will help them succeed in the new normal. Open this report to learn more about future of work trends and see why the pandemic has cemented technology’s role at the heart of transformation.

  • CPP InVision Managed Services

    Sponsored by: CPP Associates

    Check out this short video to learn how you can cut IT service costs and drive innovation and revenue with CPP InVision Managed Services, with end-to-end IT managed services that expand the breadth and depth of your ongoing technology support, maintenance, and security.

  • LogicMonitor for MSPs

    Sponsored by: LogicMonitor

    Access this webinar to discover how LogicMonitor allows MSPs to consolidate their entire IT infrastructure, from cloud deployments to workflows, within one centralized and easy to use observability center.

  • Reduce Costs and Accelerate Workflows with LM Intelligence

    Sponsored by: LogicMonitor

    The right monitoring and intelligence solution can help MSPs cut costs and accelerate workflows while meeting your observability goals. Tune in to this webinar to learn how you can implement a unified monitoring system with advanced early warning systems, easy integrations, application intelligence, and automated and intelligent actions.

  • The Promise Of Innovation, Delivered

    Sponsored by: Capgemini

    In this video series, Tom Gallagher, VP of Cloud Infrastructure Services at Capgemini, explains how business outcomes need to drive technology and shape the future of work. Click in now to explore key topics on digital transformation, letting go of the traditional legacy-mindset, and more.

  • Cisco Ucs X-Series Modular System

    Sponsored by: Intel - Cisco

    Explore the newest Cisco UCS X-Series Modular System Intel ® Xeon ® 3rd Gen Scalable Processors – designed to simplify IT and innovate at the speed of software. Open up this short video to learn more.

  • Manchester United praised for swift response to cyber attack

    Sponsored by: ComputerWeekly.com

    The Theatre of Dreams briefly turned into The Theatre of Nightmares last week as Manchester United Football Club suffered a cyber-attack on their systems. This e-Guide dives into more depth about how the attack happened and what Manchester United's cyber security team did, in order to prevent a loss of data and keep a clean sheet.

  • A Computer Weekly buyer’s guide to Automating business processes

    Sponsored by: ComputerWeekly.com

    Automating business processes can save time and money. In this 15-page buyer's guide, Computer Weekly looks at how BPA can expand into new areas, the opportunities artificial intelligence has to offer and why it's so important to assess what's working optimally.

  • Windows 10: How the client operating system is evolving

    Sponsored by: ComputerWeekly.com

    A discussion about strategies for Windows 10 really boils down to the organisation's desktop IT strategy. Windows PCs account for the bulk of the personal computing market and the Windows client remains the dominant target platform for developers of client-side applications. In this e-guide, we look at the evolution of desktop IT.

  • 5 Common Mistakes in IT Performance Monitoring

    Sponsored by: LogicMonitor

    IT monitoring mistakes are easy to make and easy to overlook but have catastrophic consequences. Access this blog post for a closer look at the 5 common infrastructure monitoring mistakes your organization may be making and how to avoid them.

  • Network automation for everyone

    Sponsored by: Red Hat

    Network management has been largely manual for years, and as network professionals and NetOps teams are figuring out, this traditional approach is far from efficient. Download this white paper to learn why you should automate your network, including key features and benefits.

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