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IT Management Research

  • The Ultimate Guide to As-a-Service

    Sponsored by: ConnectWise

    Jump into this 41-page eBook to learn how to start pivoting your offerings to an as-a-Service model – and how to market, sell to, onboard, and retain clients with an as-a-Service delivery model.

  • Reimagining IT service delivery and operations in unimagined times

    Sponsored by: ServiceNow

    Today’s workforce scenario has quickly exposed ugly IT processes. Fortunately, a lot of these challenges can be solved by combining ITSM and ITOM practices. Dive into this guide to learn the three pros of harnessing a combined ITSM and ITOM platform.

  • Executive Summary 2020 Thales Data Threat Report

    Sponsored by: Thales

    Threat intelligence and information has never been more valuable to businesses. As such, an IDC survey commissioned by Thales found that 45% of respondents felt that their organizations would exceed their original 2020 security budgets. In APAC, the time for action is now. Read the full threat report to see how attitudes are changing.

  • Take IT Operations To The Next Level With AIOps

    Sponsored by: Splunk

    In a collaboration between TechTarget and Splunk, this exclusive guide explores how to apply machine learning to incident management workflow to create order from complexity.

  • 8 Biggest Mistakes IT Practitioners Make and How to Avoid Them

    Sponsored by: Splunk

    Odds are, as an IT professional, you spend most of your time constantly trying to pinpoint and fix one problem after another—all while maintaining system availability and performance to keep everyone happy. Learn how to break out of the cycle in this guide, which assesses the 8 biggest mistakes IT practitioners make and how to avoid them.

  • Berry Global, the “Game Changer,” Manages Their IT with baramundi

    Sponsored by: Baramundi

    When packaging industry leader Berry Global wanted to ensure that their IT systems were on the same level as their product, they turned to baramundi’s Unified Endpoint Management. Watch this video to hear from Berry company leaders themselves on how baramunid simplified and improved their endpoint and IT management processes.

  • 6 Steps to Managed Services Success

    Sponsored by: ConnectWise

    Making the switch to a managed services model isn’t quite so simple. If you’re considering becoming an MSP, these six steps can help. Read further to uncover all six and to learn how they apply to your organization.

  • Post-COVID-19 Recovery: Managing Innovation & Cost Optimization from the Back-End Up

    Sponsored by: Centreon Software Systems

    Access this 4 chapter e-book to see how businesses are getting back on track from the lens of digital performance and ITOps, discover innovations that are paying for themselves, learn how to be a budget conscious CIO, and more.

  • AV/IT Convergence

    Sponsored by: ViewSonic Corporation

    Dive inside this paper to learn about today’s intersection of AV and IT responsibilities —and why interactive touchscreen displays and associated systems represent prime examples of this shift.

  • Post-Pandemic- 9 stages to take back control of your assets

    Sponsored by: Livingstone Tech

    COVID-19 has changed the way businesses operate. While many of these operational changes have helped keep businesses afloat throughout this crisis, other temporary strategies have scattered IT. It’s time to take control of IT again. Learn about the 9 stages you can take to get back in control of your assets post-pandemic in this video.

  • Best Practices for IT Monitoring

    Sponsored by: Centreon Software Systems

    IT best practices are constantly shifting as new enterprise technology trends take shape—and, as exemplified by current IT infrastructures, grow more and more complex. Jump inside this paper to examine the evolving best practices for IT monitoring based on real user experiences as described in IT Central Station reviews.

  • Your Monitoring Tool has Superpowers

    Sponsored by: Centreon Software Systems

    Dive inside this white paper to learn about “smart monitoring” platforms, boasting end-to-end monitoring coupled with agile and standardized capabilities, and the role they play in a modern ITOps strategy.

  • Customer Experience, the New Challenge of Smart Monitoring

    Sponsored by: Centreon Software Systems

    The list of essential processes that rely on IT structures and support to run is nearly endless. Read this white paper to know how innovative businesses are now positioning the customer experience as the main goal of IT; and see how monitoring plays into this shift of IT priorities.

  • Business Agility: What guardrails do you promote?

    Sponsored by: MATRIX Resources

    Two business strategies, a holistic approach and an Agile approach, have kept businesses not just afloat, but ahead. In this article, learn how MATRIX combined the two strategies to make Holistic Agile, a toolset that focuses on function-level and enterprise-level components to agility.

  • 3 Ways MSPs Can Win Amid 2020

    Sponsored by: Unitrends

    Like all industries across the world in the wake of COVID-19, MSPs are experiencing their own set of challenges. Download a copy of this E-Guide to uncover the three ways MSPs can adapt to the changes 2020 has ushered in and stay successful.

  • What is Machine Learning Operations? MLOps Explained

    Sponsored by: BMC

    Open this paper to learn more about MLOps, the three crucial components of any MLOps strategy, and the benefits your organization could stand to see from using MLOps now.

  • How Advizex CMS supports the largest furniture retailer in the Northeast

    Sponsored by: Advizex

    By signing on with Advizex Cloud Managed Services, one retailer was able to secure around-the-clock, expert assistance for its databases and operating systems. And enjoy the peace of mind that comes with it. Download this case study to see how Advizex CMS helps support one of the largest furniture retailers in the Northeast.

  • Invisible Infostructure

    Sponsored by: Capgemini

    Infostructure—that must be a spelling mistake, right? Dive into this guide to learn more about the growing need for an “invisible infostructure” and how to keep your enterprise aligned with modern infrastructure demands.

  • Energy Industry Leader Chooses Cisco HyperFlex and Cisco Intersight Over Public Cloud

    Sponsored by: Cisco

    Check out this case study to learn how implementing a hyperconverged infrastructure has allowed energy industry leader EXMAR’s IT operations to support a continuously changing business through cost efficiency, new computing resources, reduced latency, and more.

  • IT Considerations for Change Management

    Sponsored by: Comcast Business

    As stay-at-home advisories and non-essential business closures begin to ease up, businesses will need to undergo sweeping operational changes as workplaces slowly begin shifting back to a more normal environment. In this blog post, learn how your network and network monitoring tools can help enable your organization’s return to work.

  • Pandemic IT Readiness

    Sponsored by: Advizex

    COVID-19 still has a lot of unknowns, disrupting how individuals engage with businesses and complicating both individual and business plans for the foreseeable future. Luckily, Advizex has some advice. In this resource, learn how to keep your IT strategy pandemic-ready with Advizex’s 3-step solution.

  • Understanding APAC’s Success in Digital Transformation

    Sponsored by: Red Hat

    Dive into the results of a recent Harvard Business Review survey, undertaken in association with Red Hat, that shows how APAC organizations are developing transformation plans designed to quickly deliver business value in the wake of COVID-19.

  • Project Brief: Inside Juniper's radical IT transformation

    Sponsored by:

    Western Australian aged care provider Juniper embarked on an aggressive strategy to completely transform its IT operations in just two years. This 1-page brief summarises how this overhaul has helped free up the resources needed to provide better quality of care for residents.

  • Beyond COVID-19 Webinar

    Sponsored by: Hyperproof

    COVID-19 has both introduced new risks and amplified existing ones. Business continuity, security, crisis management and customer acquisition have all been put to the test, and all the while, the economy has become totally unpredictable. Watch this webinar to learn how to manage new risks and stay compliant throughout COVID-19 and beyond.

  • IDC Market Share

    Sponsored by: Splunk

    Check out this white paper for an update on the IT operations management market including a market share snapshot, revenue snapshot, advice for technology suppliers, what vendor shaped the year and much more.

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