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IT Management White Papers

  • Business Capability Maps

    Sponsored by: LeanIX

    Business capability modeling is a technique for the representation of an organization’s business model, independent of the organization’s structure, processes, people, or domains. Open up this map to explore some business capability best practices to implement in every area of your organization.

  • Combining the power of our proprietary platform with our consulting services to provide deep business insights

    Sponsored by: Ensono Limited

    According to a recent survey, 80% of organizations are either completely blind or have gaps in monitoring their cloud environments. Open up this white paper to see how to get the broad visibility and deep insights you need to gain control of your diverse IT environments, while saving both time and money for your organization.

  • Enterprise Technology Orchestration Solution Overview

    Sponsored by: Oomnitza

    Open up this overview of Enterprise Technology Orchestration (ETO) to explore challenges of ETO digital enterprises and how to circumvent them, how to orchestrate your technology portfolio, and much more.

  • 4 Strategies for Managing a Dispersed Workforce

    Sponsored by: Insight

    Check out this interactive resource to discover 4 key strategies that can help you make the right investments today to set your business and your people up for success in the future.

  • Partnering For Software Asset Management Success

    Sponsored by: Livingstone Tech

    There are many differences of opinion as to what good Software Asset Management (SAM) looks like, as well as a shortage in the availability of key SAM skills. Download this eBook to take a look at the different types of partners available and how to select the right one according to your organization’s needs.

  • Eight Digital Best Practices For IT Professionals

    Sponsored by: DocuSign, Inc.

    Open up this paper to see 8 iways that IT teams can make help make significant progress in their organization’s digital transformation.

  • 5 steps to automateyour business

    Sponsored by: Red Hat

    Across industries, businesses are integrating automation into their practices using different techniques, philosophies, and approaches. This eBook explores what automation may look like in your organization, and then offers up 5 steps to automating your business based on where you’re at on the journey. Open now to get started.

  • The State Of Observability 2021

    Sponsored by: VMware Tanzu

    In order to understand the current state of observability adoption, VMWare conducted a 2021 survey of IT practitioners to explore how they drive the deployment of observability tools and what it can bring to DevOps teams dealing with cloud app challenges. Download this report to uncover key findings from the survey, all by the numbers.

  • 6 Return-to-work Apps To Get An Edge On The Competition

    Sponsored by: Hyland

    In this paper, explore 6 return-to-work apps that can help your organization get started on the road back towards normalcy. Open now to start exploring.

  • Trends in Workflow Automation

    Sponsored by: Salesforce

    This report covers the impact of workflow automation on various aspects of employees and customer engagement. Download now to uncover key findings from the study.

  • Digital Transformation For A Post-2020 World

    Sponsored by: Hyland

    The results are in: The top strategic business priority in the post-pandemic environment is digital transformation. But what does the new normal of digital transformation look like? According to Hyland, a calculated shift to a low-code platform. Open up this eBook to learn more.

  • Quick Study: A Well-defined Digital Transformation

    Sponsored by: Hyland

    This quick study guide offers up terms, statistics, and tools to get you up to speed on the next generation of business technology, covering data transparency, intelligent automation, digital transformation and more. Open now to get started building your business tech knowledge.

  • Combining IT operations management and security operations using AIOps

    Sponsored by: ServiceNow

    Open up this eBook to explore how to meet new pandemic-related challenges and cybersecurity threats using AIOps to help monitor data and manage incident response, secure corporate data assets, and prevent breaches from impacting employees and customers.

  • Infrastructure Monitoring 101 The Power To Predict And Prevent

    Sponsored by: Splunk

    Download Infrastructure Monitoring 101: The Power to Predict and Prevent to learn how complex IT infrastructures create opportunities for failure, the benefits of observability in IT operations, how an infrastructure monitoring practice benefits other teams and more.

  • O'Reilly Distributed Systems Observability

    Sponsored by: F5 Networks

    Observability is still a relatively new concept, with lots of questions around what it is, what its used for, and whether it will make monitoring obsolete. This 40-page eBook aims to answer all those questions and more, covering observability’s many different facets in the IT space. Download now to get started.

  • 8 Biggest Mistakes It Practitioners Make And How To Avoid Them

    Sponsored by: Splunk

    This guide outlines the 8 biggest mistakes IT practitioners make and provides solutions, key takeaways and real-world examples to help you improve IT monitoring and troubleshooting in your organization. Open now to find out how to move from reactive to proactive IT and eventually, predictive IT.

  • Innovation Insight for Observability

    Sponsored by: Splunk

    Observability is an evolution of monitoring that offers insight into digital business applications, speeds up innovation and enhances the customer experience. Open up this research report from Gartner to learn more about observability, including analysis, benefits and use cases, risks of investing in observability tools and more.

  • It Operations Predictions 2021

    Sponsored by: Splunk

    Dive into this 26 page whitepaper to uncover top predictions and strategies for IT operations in 2021, looking at automation, remote work, observability and more.

  • GigaOm Radar for Cloud Observability

    Sponsored by: Splunk

    Cloud computing, agile development, continuous deployments, and new DevOps practices have transformed IT. Now, how that IT is monitored needs to transform too. Learn more about monitoring your new IT here.

  • Upgrade as a Service (UPaaS) for ServiceNow

    Sponsored by: AutomatePro

    Open up this product overview to take a look at Upgrade as a Service (UPaaS) for ServiceNow, covering how it works, case studies, pricing and more.

  • The Definitive Guideto Practical Aiops

    Sponsored by: Turbonomic

    Open up this eBook to explore the current practical applications of AIOps, how and why organizations should be using AIOps today, specific use cases and more.


    Sponsored by: Freshworks

    In this Hackett Group’s 2021 study on IT transformation, they uncover that those who are further along in their transformation journeys are more successful in meeting business objectives. However, there are many things that stand in the way of that goal, especially compared to 2020 top IT priorities. Open now to learn more.

  • CW Middle East - April-June 2021: Qatari financial services regulator launches platform to help combat money laundering

    Sponsored by:

    The Qatar Financial Markets Authority is using a digital platform to enable financial services professionals to assess their knowledge of anti-money laundering and combating the financing of terrorism.

  • A New Spin On Managing Your Hardware Assets

    Sponsored by: ServiceNow

    Open up this resource to see how you can simplify managing hardware assets in your organization, and get all your questions, answered.

  • Predict, Prevent, And Automate Across It To Enable Proactive Digital Operations

    Sponsored by: ServiceNow

    Open up this white paper to take a closer look at how to predict, prevent and automate across IT to enable proactive digital operations. Plus, uncover stories of other organizations’ success and learn how you can do the same in your organization.

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