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IT Management Research

  • How to Add Application Context to Your Infrastructure

    Sponsored by: ServiceNow

    Application service context is designed to turn CMDB data into actionable insights. Dive into this white paper to learn how to start adding application service context into your own infrastructure.

  • Red Hat Drives Smarter Business Decisions with ServiceNow CMDB

    Sponsored by: ServiceNow

    With IT hardware and software data siloed across business units, they were experiencing visibility challenges that were limiting decision-making capabilities. Dive into this case study to find out how Red Hat utilized ServiceNow CMDB to build a highly visible configuration database.

  • Ivanti Neurons

    Sponsored by: Ivanti ANZ

    As the number of endpoints, edge devices, and data volumes explode in scale, cyber-security threats are also reaching new heights. Dive into this paper to learn how hyper-automation can proactively, predictably, and autonomously self-heal and self-secure device and self-service end users.

  • Powering IT operations in a cloud-first world

    Sponsored by: ServiceNow

    As enterprises reach unprecedented measures of speed and agility, 3 major challenges for IT arise. This guide evaluates each challenge—and proposes a solution.

  • Investment Recovery: Reducing Risk and Optimizing Return in a High-Demand Used-Device Market

    Sponsored by: Iron Mountain

    As you look to outside resources to optimize your return of used IT assets, it’s important to ensure that your organization isn’t exposed to data security risk, and doesn’t contribute to environmental damage. Download this webinar review the significant ITAD-related third-party certifications that exist and what type of assurance they provide.

  • ITOps & service management: The state of play in APAC

    Sponsored by:

    In this e-guide on ITSM in APAC, find out how to keep IT operations running to empower a remote workforce, the advantages of cloud-based service management tools and how one Australian company is managing IT incidents amid a shorter development lifecycle.

  • 5 Priorities to Drive Organizational Resilience and Responsiveness in a Post-COVID-19 World

    Sponsored by: Avanade

    Dive inside this 11-page guide to uncover the five key ingredients for pivoting your business towards long-term goals in a business world that’s being transformed everyday by the effects of COVID.

  • Digital Transformation that Drives Meaningful Face-to-Face Client Relationships

    Sponsored by: ServiceNow

    Read this blog to hear a senior IT executive’s firsthand account of his company’s upgrade from an outdated end-of-life system to a flexible and highly scalable IT service management function – custom tailored to his organization’s needs.

  • COVID-19 Response FAQs

    Sponsored by: Avanade

    To survive and thrive in these challenging times, five business survival priorities among organizations similar to yours have emerged. Dive inside this white paper to uncover all five of these COVID-19 priorities to see how your organization is faring – and find out how to meet all five with flying colors.

  • Economic Evaluation Of HPE GreenLake Flex Capacity

    Sponsored by: TechData - HPE

    Access this white paper to view the key findings from Forrester’s cloud storage research which includes 4 quantified benefits of HPE GreenLake Flex Capacity.

  • What to Expect from Your Citrix Managed Services Partner

    Sponsored by: MTM Technologies

    Whether your organization has an existing Citrix deployment, is considering a Citrix upgrade, or your organization is completely new to Citrix, a Citrix Managed Services partner can be a lucrative option. Dive into this blog post to uncover the three things to expect from a Citrix Managed Services partner.

  • Accelerating digital transformation at Lloyds Banking Group

    Sponsored by: ServiceNow

    In this video, sit down with Keith Pearson, Head of Financial Services for EMEA for SerivceNow, as he recaps the transformations and challenges that ServiceNow helped resolve for Lloyds Bank over recent years.

  • The Remote Workspace Evolution, Explained

    Sponsored by: MTM Technologies

    Tune in to this episode of The Disruptive Enterprise Podcast to hear host Marcus Holloway, president and CEO of MTM Technologies, and guest Karl Connolly, Chief Technologist for Enterprise Accounts at Ingram Micro, U.S., discuss the rapid evolution of remote working tools – and the considerations that accompany them.

  • Flexible, consumption-based IT brings predictable economics to CQUniversity Australia

    Sponsored by: TechData - HPE

    Access this case study to discover HPE 3PAR StoreServ all-flash storage with its high performance and strong reliability and see how it improved CQUniversity’s IT services for all of its students.

  • 6 Ways to Reduce Contract Risk

    Sponsored by: Livingstone Tech

    Contract management isn’t fun for anyone involved. It’s also not easy – particularly when it comes to gauging the actual value and risk your IT providers are delivering.Continue reading to uncover 6 focal areas to concentrate on when weighing the value and risks of an IT provider.

  • 4 Ways to Reduce Tech Costs During COVID-19

    Sponsored by: Livingstone Tech

    Under new financial constraints, many enterprises are grappling with unsustainable and exorbitant tech spending pressured by the need to quickly adapt to new working situations. Dive inside this E-Guide to learn four ways to flip the script and drive IT cost savings during the COVID-19 pandemic.

  • Preparing for the New Normal

    Sponsored by: Citrix

    As research indicates, today’s workers like remote work and don’t want to give it up – even after the pandemic clears. Step inside this guide to learn more about recent research findings surrounding the abrupt shift to remote work – and how to keep your organization’s remote work strategies in step with greater workforce trends.

  • 10 AI and machine learning use cases in ITSM

    Sponsored by:

    AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 10 AI and machine learning use cases for ITSM

  • How to Maintain a Firm Grip on Technical Asset Management

    Sponsored by: Livingstone Tech

    Read this expert guide from to learn how to maintain a firm grip on your technical asset management and to resolve any lack of visibility before it becomes a business issue.

  • Setting a New Narrative for Future-Ready Businesses

    Sponsored by: MTM Technologies

    Find out how MTM Technologies, a full-service IT solution provider specializing in relationship-driven and highly customized solutions, can help your enterprise adapt to today’s expanding technology demands and keep pace with market shifts.

  • CW ANZ, July 2020: Expert Advice on Security

    Sponsored by:

    In this handbook, Computer Weekly looks at how organisations in Australia and New Zealand can better protect themselves against evolving cyber threats.

  • Latency is the New Outage

    Sponsored by: Redis Labs

    By leveraging a data layer that unifies data across clouds and the globe, organizations can overcome some of the inherent limitations that have challenges technology reams for decades and deliver better experiences to their end users. Access this whitepaper to learn more.

  • Why IT Asset Management Needs an Upgrade

    Sponsored by: Livingstone Tech

    While IT asset management (ITAM) is hardly a new concept, many organizations have yet to master the practices of ITAM effectively. In this E-Guide, learn how to assess IT asset value and what to look for in an ITAM tool. Download the E-Guide here to get started.

  • BMC 2019 SecOps Survey

    Sponsored by: BMC

    This Forbes Insight offers new findings on the state of SecOps today, from time management to budgeting priorities and more.

  • How Itam Forum is Changing Tech Management for the Better

    Sponsored by: Livingstone Tech

    IT management can sometimes feel like glorified budgeting. Thankfully, IT asset management (Itam) Forum was created to help restore control over not only your budget but your IT practices as a whole.

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