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IT Management Research

  • Achieving Storage Modernization While Preserving Flexibility and Minimizing Migration Pain

    Sponsored by: DataCore Software Corporation

    This ESG white paper provides an overview of new storage deployment options at your disposal and illustrates how software-defined storage (SDS) alleviates the problems associated with perpetual migrations from one technology or vendor to the next.

  • Innovators in Action: A Collection of Inspiring Customer Stories

    Sponsored by: Splunk

    Inside this collection of case studies, find out how over thirty different organizations in industries like communications, energy, software, finance, and more are generating value from their machine and operational data.

  • Hidden Challenges of On-Call Rotations with Engineers, Developers, and SREs

    Sponsored by: xMatters, Inc.

    Inside this guide, find out how to tackle the challenges that on-call SRE rotation scheduling can bring – from distributing on-call days fairly to ensuring the correct skillsets are being utilized in the right places.

  • Storage Switzerland on HCI 2.0

    Sponsored by: Axellio

    Introducing HCI 2.0—a combination of enhanced hardware and software designed specifically to meet the demands of tier-1 workloads. Click the "view now" button to dig into the specifics of HCI 2.0, why first-gen HCI falls short, and how 2.0 solves issues with commodity hardware.

  • Microsoft Storage Spaces Direct for Hyperconverged Infrastructure

    Sponsored by: Axellio

    This Evaluator Group brief casts light on Microsoft Storage Spaces Direct (S2D)—an SDS solution capable of disaggregating the storage from the compute nodes for efficient scaling and expansion. Click here for more on usage and deployment, a 10-criteria evaluation of S2D, and an overview of HCI products that use S2D as their foundation.

  • AWS re:Invent 2018 Recap: Incident Management for the Future

    Sponsored by: xMatters, Inc.

    Tune in to hear from two IT industry experts as they discuss incident response best practices, toolchain orchestration tips, and their predictions on what to expect from incident and event management technology in the near future.

  • Beginner's Guide To Observability

    Sponsored by: Splunk

    Jump into this guide to take a closer look at the truth behind "observability": what it is, why it's important, and what it takes to achieve it inside your own IT department. To help illustrate, you'll also find a collection of real-world observability examples from companies like your own.

  • Zeppelin Takes Predictive Maintenance to New Heights

    Sponsored by: Splunk Services UK Ltd

    With the recent addition of remote IoT tools to industrial machinery, Zeppelin was finding their IT environment spiraling into a level of complexity they simply couldn't keep up with. Check out this case study to find out how Zeppelin used Splunk Enterprise to tether multiple IT systems, data sources, and aggregated IoT devices under one roof.

  • Viasat Transforms IT Operations Through Splunk Machine Learning, Predictive Analytics

    Sponsored by: Splunk Services UK Ltd

    Download this case study to learn how Viasat integrated Splunk's predictive analytics and machine learning capabilities into their existing Splunk Enterprise ecosystem, leaving a lasting impact on their business through features like proactive IT monitoring, enhanced business analytics capabilities, and more.

  • mail.de Increases Performance and Availability Through Operational Intelligence

    Sponsored by: Splunk Services UK Ltd

    In this quick case study, find out how secure email provider mail.de built out a centralized, consolidated log reporting and monitoring platform that spanned the entirety of their infrastructure – giving them access to real-time troubleshooting and ultimately increasing user value significantly.

  • 5 Ways to Eliminate Help Desk Fire Drills

    Sponsored by: ServiceNow

    Without an efficient way to manage requests, data, and staff, your help desk is in trouble – especially in today's increasingly complex IT environments. Learn about 5 best practices that will get your help desk up to speed, and keep it there.

  • The New Era of IT

    Sponsored by: ServiceNow

    Check out this collection of resources designed to illustrate today's new era of IT, ranging from IT transformation case studies to live demos of cutting-edge ITSM software.

  • 6 Multi-Cloud Tool Necessities

    Sponsored by: Cisco Systems, Inc.

    In this E-Guide, discover how cloud management platforms (CMPs) and monitoring tools have evolved alongside the growing popularity of multi-cloud strategies – and what features IT teams should be looking for when choosing a CMP platform of their own.

  • How Leading Organizations Use AI to Deliver Exceptional Customer Experiences

    Sponsored by: Splunk Services UK Ltd

    Click to access a collection of case studies that highlight the impact of machine learning in predicting, preventing, and troubleshooting IT events before they have a chance to leave a mark on business continuity – and before they impact customers.

  • 5 Tips for Hiring Transformational Talent

    Sponsored by: Samsung Electronics

    Inside this insight piece, read through five tips for finding, hiring, and hanging on to talent within your IT and technology teams that can propel your company's journey into digital transformation.

  • Lenovo Thinkagile HX Solution for SAP Applications

    Sponsored by: TechData - LenovoNutanix

    Learn how deploying HCI for SAP environments simplifies infrastructure deployment and management, improves resource utilization, and scales to meet the growing needs of your business.

  • Guide to Data Center Planning and Design for IT Pros

    Sponsored by: SearchDataCenter.com

    IT pros have more data center planning and design options – on-premises, cloud, edge and software-defined computing – than ever before, but still need to allocate financial resources wisely. Learn how to budget for today's evolving data center infrastructure and explore popular configuration options.

  • Edge Computing Architecture Upends the Data Center

    Sponsored by: SearchDataCenter.com

    Inside this handbook, find out what changes are in store for data centers, networking capabilities, and IoT deployments as edge computing continues to mature as a technology – and how to take advantage of it.

  • ThinkAgile HX Certified Nodes

    Sponsored by: TechData - LenovoNutanix

    Download this paper for an overview of Lenovo's ThinkAgile HX Certified Nodes, a turnkey HCI solution with four models so you can rapidly and confidently deploy HCI clusters that suit your environment.

  • Driving Radical Business Transformation Through IT

    Sponsored by: ServiceNow

    Check out this white paper to learn how to shift away from a cost-reduction focused to an innovation focused transformation strategy – and find out how the two are inherently connected. Inside, you'll get tactical advice for aligning IT strategy to business objectives through ITSM, PMO, and other IT levers.

  • Time Warner Enhances Visibility and Service Quality

    Sponsored by: ServiceNow

    Learn how Time Warner moved from multiple disconnected monitoring tools and manual maintenance processes to an automated approach, providing seamless integration between CMDB and event management systems – and ultimately increasing the value-add of their ITSM processes.

  • Entrust Datacard Corporation Gains Unified Infrastructure Monitoring

    Sponsored by: Splunk Services UK Ltd

    As a leading secure transaction provider, Entrust Datacard gives consumers, employees, and even government services the extra security foundation needed to meet high compliance protocols head on. Find out how they achieved unified infrastructure monitoring, even across dozens of different Amazon Web Services and container-based data sources.

  • Overview of Lenovo ThinkAgile HX

    Sponsored by: TechData - LenovoNutanix

    This resource provides an in-depth look at Lenovo ThinkAgile HX hyper-converged systems, including strengths, features, what's new, and the different models so you can select the HCI that best fits your organization's needs. View it here.

  • 3 Reasons to Modernize Your Infrastructure with ThinkAgile HX

    Sponsored by: TechData - LenovoNutanix

    Whether you want to achieve faster time to value, improve critical app performance, refresh servers and storage, or scale non-disruptively, hyper-converged infrastructure can help. Access this infographic to find out how.

  • Case Study: How TransAlta Keeps Their Lights On

    Sponsored by: ServiceNow

    TransAlta, a Canada-based energy provider, is built around providing its customers with the power they need, wherever and whenever they need it. Learn how TransAlta ensures optimal IT engagement, visibility, and performance through a collection of IT service and self-service platforms – and how they ultimately reduced service outages by over 80%.

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