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IT Management Research

  • The State of IT Transformation in 2019

    Sponsored by: Datrium

    Explore survey results collected from over 500 IT professionals working in completed or in the midst of IT modernization projects to see what infrastructure problems they're still encountering – including high costs, unsecured data, and more.

  • 9 Mission-Critical Steps to Prep for an IT Move

    Sponsored by: Involta

    Read through 9 best practices for moving IT operations and data assets to a cloud or managed IT services provider securely, efficiently, and without risking buyer's remorse further down the road.

  • How to Select a Workload Automation Tool

    Sponsored by: BMC

    Workload automation (WLA) is a critical component of modern IT operations. Continue reading to unearth the criteria identified by real users and automation experts for use in pinpointing the WLA solution of best fit for your IT department

  • 10 Questions You Should be Asking to Develop an IT Strategy Plan

    Sponsored by: Involta

    Companies spend anywhere from three to seven percent of their revenue on IT depending on their size. Yet despite these numbers, many organizations still lack a future oriented IT strategy. Inside, uncover ten internal questions that should be asked to develop a complete IT strategy.

  • How Do You Really Put AI to Work for ITOps?

    Sponsored by: BMC

    Find out how machine data and AIOps platforms are helping encumbered IT teams make sense out of the intricacies of modern infrastructure and applications – finding patterns, diagnosing problems, and even predicting future changes.

  • Infographic: 2019 IT Priorities - UKI

    Sponsored by: ComputerWeekly.com

    In this infographic, we shine a light on our 2019 IT Priorities survey results. Discover what IT departments are investing in and how much budgets are increasing by. Taken from a study of 222 respondents from across the United Kingdom and Ireland.

  • The Value of Nutanix HCI Platform for Enterprise Applications

    Sponsored by: TechData - Nutanix

    This IDC paper illustrates the results of a study in which 11 organizations shared their experiences using Nutanix Enterprise Cloud Platform. Download the paper to learn 4 areas in which the platform provides significant value and to view commentary on cost, scalability, and performance.

  • The 3-Step Approach for Designing a Seamless Hybrid Cloud

    Sponsored by: TechData - Nutanix

    Hybrid cloud has become the de-facto method for IT modernization, but its significant complexity can cause many projects to grind to a halt. In this 51-page guide, learn a three-step approach for building a more functional and reliable hybrid cloud environment without hiccups.

  • 5 Strategies for Effective IT Operations in a Hybrid Cloud World

    Sponsored by: Red Hat

    Tune in learn about five unique strategies for fully harnessing IT analytics and automation technology, ultimately ensuring the success of your hybrid cloud environment – now and in the future.

  • The Definitive Guide to Hyperconverged Infrastructure

    Sponsored by: TechData - Nutanix

    Access this comprehensive guide to learn everything you need to know to get started with HCI, and the benefits it can offer your cloud initiatives.

  • How the Digital Revolution is Shaping the Modern Workplace

    Sponsored by: Wrike

    While the business-level outcomes of digital transformation are clear – competitive advantages, greater process efficiency, and so on – the employee-level impact isn't always as apparent. Inside this research report, find out how thousands of employees and managers feel about today's digital work environments.

  • Infographic: Top 10 ways to improve Customer Experience

    Sponsored by: ComputerWeekly.com

    As customer expectations increase, so does the need for excellent customer service and customer experience. There are many methods to improve CX - some complex and costly, others relatively simple and inexpensive. But how do you know what's right for you, and where do you start? Here are 10 initiatives you can use to improve customer experience.

  • IT Modernization Challenges in Local Government and How to Address Them

    Sponsored by: Dell EMC

    Explore some of the key challenges organizations are facing when it comes to IT modernization. You'll also find out what technology choices are being used to solve them, including converged infrastructure, data lakes, cybersecurity tools, and more.

  • Government IT Modernization: 5 Questions to Ask

    Sponsored by: Dell EMC

    Use this resource to uncover the five key questions your organization should be asking to help position IT for modernization success.

  • Contact Center Compliance Survey

    Sponsored by: NICE Systems, Ltd

    In this research survey, discover the challenges and priorities of 300 IT and compliance professionals from the US and UK. Review why 99% of all respondents admit their organization could improve their compliance tools and software, and explore how to implement better processes and improve privacy within your organization.

  • The Government of Arlington Keeps Dreaming Thanks to IT Modernization

    Sponsored by: Dell EMC

    Arlington, Texas, a city of over 370,000 residents, proudly calls itself "The American Dream City." In this one pager, find out how the city used sophisticated strategy and governance practices to build an incredibly modernized IT infrastructure to help them live up to their name.

  • Best Practices in Outage Communication

    Sponsored by: PagerDuty

    Communication plays a critical role in incident response scenarios. In this guide, you'll find best practices for communicating with incident response stakeholders, customer, external parties, and more.

  • Opening New Horizons for Virgin Atlantic With Facebook's Collaboration Tool

    Sponsored by: Workplace by Facebook

    Read this case study to learn how Virgin Holidays adopted Workplace as their central hub of communications which allowed them to problem solve in real-time.

  • Unintended Consequences in Digital Transformation: 7 Lessons from Major Brands

    Sponsored by: Capriza

    Open up this article to read through seven accounts from major brands like Nike, LEGO, Google, and more as they explore the roadblocks they encountered in their own digital transformation projects – and find out how they ultimately overcame them.

  • The PagerDuty Post-Mortem Handbook

    Sponsored by: PagerDuty

    No major incident is ever truly resolved without a postmortem. It's a way to look back and review the incident in detail to determine exactly what went wrong. Open this eBook to learn how PagerDuty conducts postmortems internally, and receive a free postmortem template.

  • How an incident management tool keeps IT efficient

    Sponsored by: xMatters, Inc.

    When credit bureau Experian first rolled out xMatters deployments, the IT landscape was a far cry from what it is today. Keep reading to find out how xMatters continues to drive IT efficiency despite major industry shifts like DevOps and site reliability engineering, based on firsthand experience from Experian.

  • Intelligent Process Automation and the Emergence of Digital Automation Platforms

    Sponsored by: Red Hat

    Inside this analyst-crafted report, learn why digital automation platforms (DAP) have emerged as front-running automation deployment choices, promising rapid composition and increased process automation opportunities for business and IT professionals alike.

  • The Real-World Value of Hyperconverged Infrastructure

    Sponsored by: Lenovo Intel

    This IDC e-book examines the value of HCI. Read on to dig into top HCI adoption drivers, 4 real-world benefits of HCI, how HCI improves resource utilization, and more.

  • Intelligent Automation: A Buyer's Guide

    Sponsored by: Appian

    Find out how to craft an "intelligent automation" strategy that can guarantee successful automation rollouts for your organization, factoring in existing legacy technology interactions, integration considerations, and even future artificial intelligence opportunities.

  • Top 5 Ways HR and IT Can Partner on Delivering Great Employee Experiences

    Sponsored by: ServiceNow

    Download this white paper to uncover5 ways to partner across HR and IT to foster a transformative mindset and deliver great experiences, benefitting an entire organization.

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