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IT Management Research

  • Edge Computing Architecture Upends the Data Center

    Sponsored by: SearchDataCenter.com

    Inside this handbook, find out what changes are in store for data centers, networking capabilities, and IoT deployments as edge computing continues to mature as a technology – and how to take advantage of it.

  • Driving Radical Business Transformation Through IT

    Sponsored by: ServiceNow

    Check out this white paper to learn how to shift away from a cost-reduction focused to an innovation focused transformation strategy – and find out how the two are inherently connected. Inside, you'll get tactical advice for aligning IT strategy to business objectives through ITSM, PMO, and other IT levers.

  • Time Warner Enhances Visibility and Service Quality

    Sponsored by: ServiceNow

    Learn how Time Warner moved from multiple disconnected monitoring tools and manual maintenance processes to an automated approach, providing seamless integration between CMDB and event management systems – and ultimately increasing the value-add of their ITSM processes.

  • Entrust Datacard Corporation Gains Unified Infrastructure Monitoring

    Sponsored by: Splunk Services UK Ltd

    As a leading secure transaction provider, Entrust Datacard gives consumers, employees, and even government services the extra security foundation needed to meet high compliance protocols head on. Find out how they achieved unified infrastructure monitoring, even across dozens of different Amazon Web Services and container-based data sources.

  • Case Study: How TransAlta Keeps Their Lights On

    Sponsored by: ServiceNow

    TransAlta, a Canada-based energy provider, is built around providing its customers with the power they need, wherever and whenever they need it. Learn how TransAlta ensures optimal IT engagement, visibility, and performance through a collection of IT service and self-service platforms – and how they ultimately reduced service outages by over 80%.

  • Transforming IT into a Catalyst for Business Growth

    Sponsored by: ServiceNow

    Discover how ServiceNow's Change and Governance framework can help establish a higher degree of change clarity, regulatory compliance, and ultimately increase the visibility and strategic value of the entire change portfolio.

  • The True Impact of ServiceNow IT Business Management

    Sponsored by: ServiceNow

    Download this study from Forrester to learn about the potential ROI of ServiceNow IT Business Management (ITBM) software and explore the benefits, costs, and risks associated with an ITBM investment.

  • Why You Shouldn't Be Afraid of Replacing Your Legacy ITSM System

    Sponsored by: ServiceNow

    Legacy IT service management (ITSM) systems aren't always able to keep up with today's business pace, but some organizations are still clinging to their old systems. Inside this white paper, learn why IT modernization might not be as difficult as you think – and why it's a necessity now more than ever.

  • Crossing the Legacy ITSM Chasm

    Sponsored by: ServiceNow

    This exclusive report examines "next-generation ITSM" and its contributions towards changing IT and business requirements. Download now to compare advances with the risks of staying with legacy ITSM models and evaluate the risks of "doing nothing" and allowing legacy ITSM to persist.

  • Bringing Ludicrous Mode to the Data Center the Easy Way

    Sponsored by: Western Digital

    Wish you had 'Ludicrous Mode' for some of your data? Here's how to build a single environment that can support Ludicrous Mode and the rest of your applications.

  • ESG Brief - Flash Storage: Growth, Acceptance, and the Rise of NVMe

    Sponsored by: Western Digital

    Read the report to see where the IT industry is heading, the key drivers for deployment, and benefits realized from solid-state storage.

  • Non-Volatile Memory Express (NVMe) Details and Capabilities

    Sponsored by: Western Digital

    Will NVMe actually make a difference in the data center? Download this 10-page e-book for the answer to that question, with guidance on understanding NVMe and scale-out NVMe, practical applications, how flash needs to evolve to support NVMe, and more.

  • Go Live Fast With ServiceNow ITSM

    Sponsored by: ServiceNow

    Read about a cutting-edge ITSM platform that uses graphical tools to configure and deploy new applications – all without any installation steps or having to write additional lines of code.

  • Establish an ITAM Program in Less Than 30 Days

    Sponsored by: Flexera Software

    In this two-page crash course, learn how to set up an ITAM program built to address discovery, data reconciliation, inventory, and more asset management potholes in just 30 days.

  • Service Visibility: Your Green Light to a Clear Road Ahead

    Sponsored by: ServiceNow

    Download this eBook to learn how efficiently mapping IT infrastructure to business critical services can increase service visibility and improve your service delivery.

  • Define IT Services for Future Success

    Sponsored by: ServiceNow

    Download this white paper for a look into IT services best practices, action plans, and other resources designed to help whip your IT service quality into shape – and perhaps meet idealist IT goals in the process.

  • Master the Cloud and Become a Data Thriver

    Sponsored by: NetApp

    Download this paper to dig into the advantages of using HCI as a foundation for the cloud. The top 7 are included inside, along with a discussion on meeting private cloud needs at scale.

  • The 5 Step Guide to Data Centre Modernization

    Sponsored by: Ensono Limited

    Take a look at this info-graphic to learn 5 steps to modernize your data center, starting with creating a strategy by assessing current requirements and anticipating future needs.

  • Hyperconverged Infrastructure Accelerates Radical Business Innovation

    Sponsored by: Lenovo Intel

    You'll learn how hyperconverged infrastructure addresses 8 of the most common data center challenges in this e-book. View it here for more on how HCI can help close the innovation gap and enable business growth.

  • How to Transform Your Business to Become a Bionic MSP

    Sponsored by: Kaseya

    Today's challenge is providing a broad enough menu of services for customers, and there are four key areas to bear in mind when considering extending your repertoire to fuel growth. Read on to view them, and for guidance on automation, security, integration, and more.

  • The Future of IT Operations & Infrastructure

    Sponsored by: Ensono Limited

    Discover what technology and strategic decisions are expected to fuel the transformation of IT operations and infrastructure. Spoiler; it's not just cloud.

  • What Managed Mainframe Services Look Like

    Sponsored by: Ensono Limited

    You've probably heard of managed public cloud services or managed infrastructure services, both of which can offer relief to IT teams who are already swamped with other technology management tasks. But what about managed mainframe services? Find out more inside.

  • Free up Time for IT with Remote Endpoint Management

    Sponsored by: Kaseya

    Download this white paper to find out how a remote endpoint management and IT automation platform can help relieve IT of these countless mundane and time consuming tasks – freeing up time to focus on more strategic business initiatives.

  • 2019 Planning: Understanding Your Top Prospect Needs

    Sponsored by: Kaseya

    This e-book provides insight into how to increase your revenue by capitalizing on the needs of midmarket IT customers. Continue reading to find out the top 3 most demanded service offerings and the keys to understanding midmarket IT.

  • IT Service Excellence: How to Exceed Customer Expectations and Ensure Retention

    Sponsored by: ConnectWise

    This 105-page e-book serves as your go-to resource on the fundamentals of IT service delivery, featuring a blueprint for successfully managing and delivering services to your customers. Download the full e-book here.

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