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IT Management Research

  • Take the intelligent route with consumption-based storage

    Sponsored by: Hewlett Packard Enterprise

    Read this paper to learn how Ai-driven HPE Storage and the consumption-based economics of HPE GreenLake Flex Capacity can provide the agility of cloud with the control of on-premises solutions.

  • Achieving Storage Modernization While Preserving Flexibility and Minimizing Migration Pain

    Sponsored by: DataCore Software Corporation

    This ESG white paper provides an overview of new storage deployment options at your disposal and illustrates how software-defined storage (SDS) alleviates the problems associated with perpetual migrations from one technology or vendor to the next.

  • Innovators in Action: A Collection of Inspiring Customer Stories

    Sponsored by: Splunk

    Inside this collection of case studies, find out how over thirty different organizations in industries like communications, energy, software, finance, and more are generating value from their machine and operational data.

  • Hidden Challenges of On-Call Rotations with Engineers, Developers, and SREs

    Sponsored by: xMatters, Inc.

    Inside this guide, find out how to tackle the challenges that on-call SRE rotation scheduling can bring – from distributing on-call days fairly to ensuring the correct skillsets are being utilized in the right places.

  • Storage Switzerland on HCI 2.0

    Sponsored by: Axellio

    Introducing HCI 2.0—a combination of enhanced hardware and software designed specifically to meet the demands of tier-1 workloads. Click the "view now" button to dig into the specifics of HCI 2.0, why first-gen HCI falls short, and how 2.0 solves issues with commodity hardware.

  • Microsoft Storage Spaces Direct for Hyperconverged Infrastructure

    Sponsored by: Axellio

    This Evaluator Group brief casts light on Microsoft Storage Spaces Direct (S2D)—an SDS solution capable of disaggregating the storage from the compute nodes for efficient scaling and expansion. Click here for more on usage and deployment, a 10-criteria evaluation of S2D, and an overview of HCI products that use S2D as their foundation.

  • AWS re:Invent 2018 Recap: Incident Management for the Future

    Sponsored by: xMatters, Inc.

    Tune in to hear from two IT industry experts as they discuss incident response best practices, toolchain orchestration tips, and their predictions on what to expect from incident and event management technology in the near future.

  • Beginner's Guide To Observability

    Sponsored by: Splunk

    Jump into this guide to take a closer look at the truth behind "observability": what it is, why it's important, and what it takes to achieve it inside your own IT department. To help illustrate, you'll also find a collection of real-world observability examples from companies like your own.

  • Zeppelin Takes Predictive Maintenance to New Heights

    Sponsored by: Splunk

    With the recent addition of remote IoT tools to industrial machinery, Zeppelin was finding their IT environment spiraling into a level of complexity they simply couldn't keep up with. Check out this case study to find out how Zeppelin used Splunk Enterprise to tether multiple IT systems, data sources, and aggregated IoT devices under one roof.

  • Viasat Transforms IT Operations Through Splunk Machine Learning, Predictive Analytics

    Sponsored by: Splunk

    Download this case study to learn how Viasat integrated Splunk's predictive analytics and machine learning capabilities into their existing Splunk Enterprise ecosystem, leaving a lasting impact on their business through features like proactive IT monitoring, enhanced business analytics capabilities, and more.

  • mail.de Increases Performance and Availability Through Operational Intelligence

    Sponsored by: Splunk

    In this quick case study, find out how secure email provider mail.de built out a centralized, consolidated log reporting and monitoring platform that spanned the entirety of their infrastructure – giving them access to real-time troubleshooting and ultimately increasing user value significantly.

  • 5 Ways to Eliminate Help Desk Fire Drills

    Sponsored by: ServiceNow

    Without an efficient way to manage requests, data, and staff, your help desk is in trouble – especially in today's increasingly complex IT environments. Learn about 5 best practices that will get your help desk up to speed, and keep it there.

  • How Leading Organizations Use AI to Deliver Exceptional Customer Experiences

    Sponsored by: Splunk

    Click to access a collection of case studies that highlight the impact of machine learning in predicting, preventing, and troubleshooting IT events before they have a chance to leave a mark on business continuity – and before they impact customers.

  • 5 Tips for Hiring Transformational Talent

    Sponsored by: Samsung Electronics

    Inside this insight piece, read through five tips for finding, hiring, and hanging on to talent within your IT and technology teams that can propel your company's journey into digital transformation.

  • Driving Radical Business Transformation Through IT

    Sponsored by: ServiceNow

    Check out this white paper to learn how to shift away from a cost-reduction focused to an innovation focused transformation strategy – and find out how the two are inherently connected. Inside, you'll get tactical advice for aligning IT strategy to business objectives through ITSM, PMO, and other IT levers.

  • Time Warner Enhances Visibility and Service Quality

    Sponsored by: ServiceNow

    Learn how Time Warner moved from multiple disconnected monitoring tools and manual maintenance processes to an automated approach, providing seamless integration between CMDB and event management systems – and ultimately increasing the value-add of their ITSM processes.

  • Entrust Datacard Corporation Gains Unified Infrastructure Monitoring

    Sponsored by: Splunk

    As a leading secure transaction provider, Entrust Datacard gives consumers, employees, and even government services the extra security foundation needed to meet high compliance protocols head on. Find out how they achieved unified infrastructure monitoring, even across dozens of different Amazon Web Services and container-based data sources.

  • Case Study: How TransAlta Keeps Their Lights On

    Sponsored by: ServiceNow

    TransAlta, a Canada-based energy provider, is built around providing its customers with the power they need, wherever and whenever they need it. Learn how TransAlta ensures optimal IT engagement, visibility, and performance through a collection of IT service and self-service platforms – and how they ultimately reduced service outages by over 80%.

  • Transforming IT into a Catalyst for Business Growth

    Sponsored by: ServiceNow

    Discover how ServiceNow's Change and Governance framework can help establish a higher degree of change clarity, regulatory compliance, and ultimately increase the visibility and strategic value of the entire change portfolio.

  • The True Impact of ServiceNow IT Business Management

    Sponsored by: ServiceNow

    Download this study from Forrester to learn about the potential ROI of ServiceNow IT Business Management (ITBM) software and explore the benefits, costs, and risks associated with an ITBM investment.

  • Why You Shouldn't Be Afraid of Replacing Your Legacy ITSM System

    Sponsored by: ServiceNow

    Legacy IT service management (ITSM) systems aren't always able to keep up with today's business pace, but some organizations are still clinging to their old systems. Inside this white paper, learn why IT modernization might not be as difficult as you think – and why it's a necessity now more than ever.

  • Crossing the Legacy ITSM Chasm

    Sponsored by: ServiceNow

    This exclusive report examines "next-generation ITSM" and its contributions towards changing IT and business requirements. Download now to compare advances with the risks of staying with legacy ITSM models and evaluate the risks of "doing nothing" and allowing legacy ITSM to persist.

  • 6 Multi-Cloud Tool Necessities

    Sponsored by: Cisco Systems, Inc.

    In this E-Guide, discover how cloud management platforms (CMPs) and monitoring tools have evolved alongside the growing popularity of multi-cloud strategies – and what features IT teams should be looking for when choosing a CMP platform of their own.

  • Guide to Data Center Planning and Design for IT Pros

    Sponsored by: SearchDataCenter.com

    IT pros have more data center planning and design options – on-premises, cloud, edge and software-defined computing – than ever before, but still need to allocate financial resources wisely. Learn how to budget for today's evolving data center infrastructure and explore popular configuration options.

  • Bringing Ludicrous Mode to the Data Center the Easy Way

    Sponsored by: Western Digital

    Wish you had 'Ludicrous Mode' for some of your data? Here's how to build a single environment that can support Ludicrous Mode and the rest of your applications.

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