All Research Sponsored By:ServiceNow
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Enterprise Onboarding Best Practices Toolkit
Onboarding not only makes or breaks a new hire's decision to stay at a company, but it also heavily impacts how a new candidate performs Tap into this Gartner research report to explore new approaches to onboarding, and how your organization can improve their techniques.
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Now on Now: How ServiceNow Runs IT Like a Business
Aligning IT projects with the goals of the business is a necessary start towards maximizing investment value. But one company took this strategy a few steps further – and started seeing impressive results. Click to learn how this company earned savings of $355,000, saved thousands of man hours, and more by revaluating their IT business strategy.
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The Future of Project and Portfolio Management
Managing single projects one-by-one with legacy tools can be an unnecessary burden on IT's resources, project lifecycles, and your company's overall digital transformation ability. In this webcast, get a firsthand glimpse into a PPM solution that connects projects across your IT organization into one platform for easier management and optimization.
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How Tiffany & Co. Polished Their IT Project and Portfolio Management
Tiffany & Co. has long been regarded as the pinnacle of luxury and class. But while revaluating its ITSM strategy, the company realized its current IT PPM was falling behind, showing low usage rates and lackluster data. Tune in to this webcast to learn how Tiffany re-approached their portfolio management to better support their legendary brand.
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PPM that Keeps Business Goals in Focus
Rapid technology change and adoption hasn't been kind on IT budgets. And without the proper amount of insight into business demands, it can be next to impossible to ensure that it's being allocated to the projects that will matter most. Discover more about a PPM platform that's designed to keep IT focused on the right projects for the business.
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Aligning IT Investment Decision with the Business
Ensuring investment decisions are aligned with corporate objectives can be difficult for IT execs to manage efficiently. Ultimately, this can form a communication rift between the business and IT. Learn how a demand management platform that centralizes strategic requests and harnesses automation can help.
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Taking Charge of Your IT Project Portfolio
When developers, project managers, and business goals are working disconnectedly, IT projects are destined to struggle. Click to learn more about how you can take charge of your IT project portfolio, and get access to automated, end-to-end visibility throughout your IT organization.
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Switch Stories: How 5 Enterprises Left Their Legacy ITSM Behind
An unorganized and ill-prepared ITSM can bog down many of the processes and tools that keep service delivery running smoothly. Learn how a group of leading companies revaluated their legacy ITSM strategies to deliver increased value to their users and save their businesses money.
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Now on Now: How Performance Analytics gives us visibility and control
Measuring and analyzing performance data is crucial to any business looking to make advances in their enterprise from the top-down. Discover how utilizing performance analytics delivered tangible results to ServiceNow's customer service department, development team, and more.
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Now on Now: Scaling ITSM to support business growth
As your business grows, it is vital that your enterprise's IT services can keep up. Learn how you can streamline your organization's IT Services Management strategy and reap the efficiency, cost, and technology benefits it can provide.
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Using License Metrics in Software Asset Management for Microsoft on ServiceNow
Managing software licenses, particularly in a large organization, can be particularly difficult. To make matters more complicated, there are many metrics with which to measure your license consumption. Access this whitepaper to make sense of which metric to use, and easily regulate your license consumption.
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Your Guide to Low-Code PaaS App Development
Learn about a low-code PaaS app development offering designed for building apps quickly for ITSM, security operations, customer service, and beyond.
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Making GRC Understandable, Actionable, and Auditable for New Regulations
TBD
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Freedom Security Alliance Dramatically Accelerates Security Response Services
Explore this case study to gain insight into how Freedom Security Alliance (FSA) improved their cybersecurity strategy by accelerating security response services.
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Governance, Risk, and Compliance: The Business and IT Challenge
This resource reveals the 6 benefits of the ServiceNow Governance, Risk, and Compliance (GRC) unified platform. Learn how to effectively respond to security risks in real-time through continuous monitoring, prioritization and automation and uncover key use cases.
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Integrated Security Operations - The Difference between Knowing and Guessing
Cyberattacks are getting more sophisticated and in turn, harder to defend and protect against. Access this webinar to gain insight into integrated security operations strategies.
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Sharing Threat Intelligence to Curb Targeted Attacks
In this resource, learn how a Trusted Security Circle allows security teams to anonymously share observable data with industry peers, members of their supply chain or a global circle.
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Service Visibility: Clear Road Ahead
How can efficiently mapping IT infrastructure to business critical services increase service visibility and improve your service delivery? This e-book reveals how service visibility can help you quickly spot the IT issues that threaten your business services.
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Modernizing Legacy Applications Saves Bottom Lines
Since their legacy Lotus Notes environment was going to shutdown, which included over 200 custom apps, one company took a group of workers that had been developing ITIL and service management modules for years and transitioned them into a team that builds custom apps. Find out the benefits they realized from this process.
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Why Today's Approaches Fail - and How ServiceNow Delivers
IT provides the mission-critical services that businesses need to engage customers, automate processes, and drive innovation. These business services – e‑commerce portals, supply chain systems, collaboration platforms, and others – must be highly available and responsive. Download this white paper to learn more about ServiceWatch.
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The Journey Towards Digital Transformation
Most organizations are trying to figure out how to get results from digital transformation. The issue is that transformation is a journey, not a destination. Find out how CEMEX, a global leader in the building materials industry, is successfully navigating their journey to more efficient back‑office processes.
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Leading Software Services Provider Lowers Ticket Volume and Accelerates Incident Response
Read this case study from a leading global software provider to learn how an event management solution can bring your organization reduced ticket volumes, faster incident response, and continuous improvement thanks to end-to-end visibility.
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Service Outages Assessment Tool
To better understand your IT service health and your risk for service outages, take a few minutes to complete this Service Outage Health Check scorecard. You'll get insights on risk factors that can cause service outages, disrupt your business, and ultimately impact financial performance.
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Building the Workplace of the Future at a Fortune 1000
Magellan Health realized that if they didn't improve their HR experience, they could never achieve their full potential. In this webcast, hear how Magellan worked with ServiceNow to launch VERN (Virtual Employee Resource Network), a central HR information hub where employees could get fast, accurate answers.
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Automating the Business of Science with Applications
A national science and engineering research lab provides support and services to over 12,000 users with diverse regional, functional, and divisional requirements. This called for a renovation in how they handled their IT service management. Find out how the lab benefitted from this service overhaul.