All Research Sponsored By:ServiceNow
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ServiceNow Video
Automation exists to help organizations refine their workflows to save time and resources. But what good is automation if your automation process itself is fragmented and inefficient? Watch this explanatory video now to see how Automation Center serves as the modern IT leader’s single source of truth for automation across the enterprise.
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Modernize ERP Systems And Accelerate Transformation
Your ERP is among your business's most critical assets, but it isn't the easiest to maintain or modernize. In this eBook, learn how ServiceNow and their partners can help you overcome the challenges associated with ERP innovation at any scale.
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The AI Platform For Business Transformation
Explore how ServiceNow's AI-powered platform can revolutionize your business. Learn how to leverage generative AI, boost productivity, and deliver exceptional customer and employee experiences. Read the e-book to discover the power of an integrated AI platform.
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Think BIG How Intelligent Automation And Genai Fuels Agility And Maximizes Efficiency
Discover how intelligent automation and generative AI can fuel agility and maximize efficiency in your organization. Explore the transformative impact of these technologies on app development, productivity, and innovation. Learn how to embrace AI-powered solutions and seize the opportunity to elevate your business. Read on to learn more.
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Maximizing the Business Value of AI with a Digital Platform
As companies enhance digital capabilities, maximizing AI value is critical. This IDC report explores how a digital platform approach can help organizations drive business impact through AI, improve customer experience, and achieve better outcomes. Download the full report to learn more.
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The Forrester Wave™: Digital Process Automation Software, Q4 2023
Forrester's latest Wave report evaluates the top digital process automation (DPA) software vendors. Discover the leaders, performers, and challengers, and how they stack up on key criteria like orchestration, governance, and automation fabric support. Read the full report to inform your DPA software selection.
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M&T Bank Empowers Change With Technology Innovation
M&T Bank uses ServiceNow's ITSM, ITOM, Security Operations, Financial Services Operations, and App Engine to enable technology innovation and empower change. Learn how ServiceNow helps M&T Bank drive community impact in this customer case study.
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Drive Agility And Speed At Scale
Discover how intelligent automation and low-code development can help your organization drive agility and speed at scale. Learn to optimize processes, empower developers, and scale innovation safely. Read the full white paper to explore these strategies.
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Revolutionizing The Low-Code Experience: The Power Of Generative AI
Discover how generative AI can revolutionize low-code development and boost developer productivity. Learn about the 4 key forces driving GenAI adoption and 4 best practices for getting started. Read the full report to unlock the power of GenAI for your enterprise.
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The Business Case For Low Code: 4 Strategies To Build Apps Faster While Governing At Scale
Accelerate digital transformation with low-code solutions that empower citizen developers and streamline app development. Learn how ServiceNow's Creator Workflows can help your organization build apps faster, scale without sprawl, and modernize legacy systems. Read the White Paper to learn more.
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Frictionless Experiences
This analyst research report explores how leading businesses are using AI and automation to deliver frictionless customer experiences that boost CX outcomes, reduce costs, and drive revenue growth. Read the full report now to learn about the strategies and best practices that can drive long-term success for your customers and your business.
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Xerox embraces ServiceNow to transform service delivery for customers
Working with ServiceNow and CareAR, Xerox has transformed its field service management. Xerox has reduced the number of trips technicians need to take out in the field by 50% by leveraging AR technology that enables customers to solve issues themselves. Watch this video to learn more about the partnership.
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Simplify Your Field Service Technology Selection
Explore the capabilities you need for automated scheduling, in the 2023 Gartner® Market Guide for Field Service Management.
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Cooperate, Collaborate, And Unify: Adapting And Thriving With ServiceOps
ServiceNow's ServiceOps platform integrates ITSM and ITOM, implements AI-driven automation, and expedites time to service delivery. Discover in this e-book how ServiceOps can enable your organization to excel in a digital-first landscape, examine 7 success stories, and consider key use cases.
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Modernize IT services and operations with AI
Discover simple ways to help employees work smarter and more efficiently with AI-powered service operations. In this ebook, you'll learn how to expedite IT agent support, enable time-saving self-service and automate IT issue resolution on a single, unified platform.
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Maximizing the Business Value of AI with a Digital Platform
Digital businesses prioritize AI for growth (C-suite view it as a top investment). This IDC infobrief explores how a secure digital platform empowers AI for a competitive edge. Most companies are still building platforms, while leaders leverage AI for significant benefits.
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Embedding AI Into Technology Strategy: Five Steps to Impact
How can you modernize IT experiences AND empower employee productivity? Say YES to both by building an AI-enabled IT foundation. Embed AI into your technology strategy and take the first steps to unlocking new efficiencies and innovation. Get insights on automation and AI from this IDC Spotlight.
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3 ways to expand technology services and still cut costs
When you bring IT services and operations together on a single AI-enabled platform, you can gain 100% visibility across your estate by automatically mapping your IT infrastructure to digital services. Read this guide to discover three ways you can deliver better IT services more efficiently, while reducing costs.
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ServiceNow named a Leader in the IDC MarketScape for SPM and IT PPM
Don't make decisions and manage IT projects, programmes and portfolios in isolation. How can you unlock a holistic view and facilitate joint business and IT planning by leveraging AI for optimised business outcomes? Access this report to learn more.
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Top 10 ways to anticipate, eliminate, and defeat cyberthreats like a boss
With 90% of organisations saying digital transformation introduces new risks, what if you could enable agility in technology innovation safely and confidently? Discover how easy it is to drastically improve your risk and security hygiene in this guide.
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Revolutionizing the low-code experience: The power of generative AI
How can you overcome your biggest development challenges to unleash the full potential of your workforce? By harnessing the power of GenAI and low-code app development on the ServiceNow platform. Read this e-book to learn how to drive productivity, close talent gaps, and lower costs by revolutionizing low-code experiences at scale.
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The business case for low code: 4 strategies to build apps faster while governing at scale
How can you drive agility and innovation with limited resources? By unlocking the business value of low-code app development. Read this e-book now to learn how you can enable employees of all skill levels to build low-code apps securely and at scale to increase efficiency and accelerate service delivery. Build a business case for low-code.
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Anticipate, prevent, and minimize the impact of business disruptions
Read this guide to discover how you can enable confident risk-based decisions across business and IT by building a proactive, comprehensive and competitive resilience strategy—especially in times of uncertainty and disruption.
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3 STEPS TO MANAGE TECHNOLOGY SPEND AND RISK
In this guide, you'll get insight into using a single platform for planning technology and managing assets, automating and aligning teams to collaborate throughout the technology lifecycle, and increasing productivity with the power of automation and AI.
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Manage and Mitigate Enterprisewide Risk with ServiceNow Partners
Discover how ServiceNow and its partners help enterprises manage and mitigate risk across the organization. Read these customer stories to see how they achieved quantifiable results like $2.6M in annual savings and 70% productivity gains. Read the full case study to learn more.