IT Service Management Research
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SOA Governance and Test Update
Sponsored by: IBMIn this E-Guide, readers will hear from experts in the space (including well-known David Linthicum) around SOA governance and its relationship with lightweight, flexible enterprise architecture.
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Keep Users Happy by Integrating IT Operations and IT Support
Sponsored by: BMC Software, Inc.This white paper discusses the need to bridge the gap between sides of an IT staff and how it can help a business.
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Connecting the Clouds: Best Practices for Integrating IT Service Management
Sponsored by: BMC Software, Inc.This whitepaper covers creating a corporate-wide integration strategy for Software-as-a-Service that meets business needs and improves your quality of service.
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Taking Real Control of Cloud Governance
Sponsored by: TechTarget CIOIn this month's issue of CIO Decisions, SearchCIO Senior Features Writer Karen Goulart dives into the fray, asking CIOs and experts what it takes to build a strong cloud computing governance program and how to succeed as an IT service broker.
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Run SAP Services Fact Sheet
Sponsored by: Hewlett Packard EnterpriseIf you run SAP systems, you know that managing a complex landscape can be challenging - but it's also necessary. Fortunately, this resource introduces a way to manage your SAP services more efficiently and effectively, by implementing application lifecycle management (ALM) standards.
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Case Study: Peet's Coffee & Tea Sets Direction for Growth with Outstanding Quality
Sponsored by: Junction SolutionsIn this case study, discover how Peet's Coffee & Tea leveraged a unified business management technology to overcome the challenges of a legacy business management system.
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Mi E-Zine: Big Data, Big Changes
Sponsored by: IBM.This edition of the Modern Infrastructure e-zine features articles discussing how today’s It departments can properly plan for big data in their organization.
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Take Your ITSM Strategy to the Stratosphere
Sponsored by: TechTarget CIOIn the age of self-provisioning, some CIOs may wonder whether their role is about to go the way of the dinosaur. But the CIOs and experts we spoke to for this SearchCIO handbook on IT service management delivery say otherwise -- in fact, they argue, the movement toward self-service IT makes the CIO more relevant than ever.
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The Ultimate Technology Business Management Guide
Sponsored by: ApptioIn this asset, read about Apptio, the leading provider of TBM solutions. Their suite of applications and SaaS delivery model provide IT organizations an efficient and cost effective approach to quickly adopt and realize the ongoing benefits of TBM.
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Tricks of the IT Managed Services Trade
Sponsored by: LabTech SoftwareIn this e-guide, brought to you by SearchBusinessAnalytics, learn how your peers met success via a range of outsourcing solutions including ITaaS, SaaS, and more.
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Service Management: Taking Business to the Next Level
Sponsored by: LabTech SoftwareIn this e-guide, gain essential knowledge of recent developments around IT services. Read on to learn why success entails more than delivering snazzy services, and why enterprise architects are working to bring SOA and master data management (MDM) efforts together.
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Converged Infrastructure Trend 2- New skill sets
Sponsored by: Hewlett-Packard Enterprise and Intel ®This short video discusses emerging trends that are impacting IT pros jobs, and learn about skill sets you need in order to be successful in this new style of IT.
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How modern custom applications can spur business growth.
Sponsored by: ServiceNowAccess this resource to learn about an advanced platform for ITSM that can help you empower your end-users to build their own custom applications. Discover the key advantages this approach can offer to your IT shop, end-users, and business as a whole and explore various customer success stories from your peers.
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Next Gen IT and the Cloud
Sponsored by: ServiceNowThis valuable resource examines how IT is losing control over the enterprise and the need for change in the world of IT, and explores how cloud-driven technology can help you more successfully manage IT services.
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START small, grow tall: Why cloud now
Sponsored by: HP & Intel®Read this white paper to gain insights on how you can accelerate and streamline your cloud migration by taking advantage of an advanced set of technologies. Realize the benefits their extensive list of features can deliver to your organization and discover how they can help you overcome common cloud challenges.
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Gartner IT Financial, Procurement & Asset Management Summit 2013
Sponsored by: GartnerThis brochure outlines the Gartner IT Financial, Procurement & Asset Management Summit 2013, a conference that aims to help you destroy legacy costs and create value from new technologies and trends. View now to learn more!
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Gartner Outsourcing & Strategic Partnerships Summit 2013
Sponsored by: GartnerThe Gartner Outsourcing & Strategic Partnerships Summit 2013 this September allows you to rethink your outsourcing strategies and discuss best practices with your peers to help you achieve the most from your outsourcing efforts.
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Realizing integrated interconnected service chain
Sponsored by: IBMAccess this resource to explore how multi-sourcing and the cloud are changing the role of IT, and how you can realize an integrated, dynamic service chain that benefits the whole enterprise.
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Top 10 Considerations for Selecting the Right RMM Solution
Sponsored by: LabTech SoftwareRead this eBook for tips to ensure you select the RMM solution that is best for your IT services business.
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Oracle Information Architecture: An Architect’s Guide to Big Data
Sponsored by: Oracle Corporation UK LtdAccess this helpful resource to explore how to add big data capabilities to your mainstream information architecture, learn how to plan for the adoption of new tools from an enterprise architecture perspective, and get six best practices for big data projects.
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CIO Insights: Fortifying ITIL and Change Management Strategies for Business Benefit
Sponsored by: FrontRange Solutions Inc.This expert e-guide provides tips and tactics to help you fortify your IT Infrastructure Library (ITIL) framework in order to achieve significant IT and business benefits. Also inside, count down four ways that you can improve your change management strategy.
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CIO Tips for Seeing the ITIL Light
Sponsored by: FrontRange Solutions Inc.CIOs often struggle to understand how the IT Infrastructure Library (ITIL) framework can be beneficial to their organization. This expert e-guide will help make the business case for ITIL adoption, providing an overview of the monetary benefits of ITIL as well as tips for viewing ITIL technology in a friendlier light.
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Hybrid ITSM: Because having one option isn't an option
Sponsored by: FrontRange Solutions Inc.This interactive resource discusses how you can make your business more efficient, compliant, and secured with the help of a hybrid IT service management solution.
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Hybrid IT Service Management: A Requirement for Virtualization and Cloud Computing
Sponsored by: FrontRange Solutions Inc.This white paper presents the importance of ITSM as a well-established approach for managing IT that places corporate needs ahead of more technically defined, device or component-centric management methods.
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Hybrid IT Service Management
Sponsored by: FrontRange Solutions Inc.This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.
