All Research Sponsored By:SERENA Software, Inc.
Orchestrating Mainframe and Distributed SCCM and Release Management
Read this white paper to find an integrated approach to software change and configuration management. Learn how to effectively balance the need for change v. availability of resources and make rational business decisions without disrupting your audit trail.
CIC Shorts: Greater IT Insight Through Balanced Quality Assurance
Read this white paper to learn what it takes to initiate a balanced and direct approach to testing and QA throughout the application lifecycle. Effective management will lead to better IT insight, happier clients, and reduced costs.
IT Management 2.0: Four Steps to Intelligently Fulfill Demand Across the IT Application and Service Delivery Lifecycle
Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers.
Orchestrated Application Delivery
We live in an app driven world where any given industry grow more dependent on them each year. Read this paper and learn how your organization can deliver apps faster and at lower cost by managing application demand, development and delivery as an end to end business process.
Serena Service Management: Free Trial
Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
Why Buy Vs. Build Serena Service Manager
This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
Automate to Thrive: Driving Business Agility with Effective Release Management
This white paper gives an overview of the challenges release management presents, three tips for improving your software release strategies, and insight on how effective release management is poised to become a driver of competitive advantage.
Serena Service Manager
This white paper gives an overview of the IT service management (ITSM) market and provides criteria for for successful vendor assessment and product implementation.
The Full Team Approach to Managing Requirements
Software development teams are often faced with requirements to add new features to an existing code base. For many reasons, this sort of work can entail a lot of risk. This Expert Tip examines mistakes in managing the requirements process and how by looking at requirements from the perspective of all team members, these mistakes can be avoided.
Release Management: Closing the Gap in Application Lifecycle Management
Businesses are struggling to keep up with the massive amount of change to their software applications. By strategically automating release management, companies can create a crisp, accurate Release Management function that dramatically boosts the competitive edge gained from application change. Control application change or let it control you.
Aligning IT and Business with Demand Management
Demand Management (DM) is a component of a full-featured Project Portfolio Management (PPM) practice. Demand comes from many sources and all phases of the project lifecycle. Capacity management must consider all of these.
ALM in Geographically Distributed Development Environments
A formal Application Lifecycle Management (ALM) and change management infrastructure significantly increases the chances of project success for geographically distributed software development teams. This whitepaper explains why.
Application Lifecycle Management for the Enterprise: Serena's Approach to ALM 2.0
ALM has made software development projects more successful over the past twelve years, but statistics show there is still room for improvement. See how Serena's ALM approach can help your organization overcome the shortcomings of traditional ALM tools.