Pervasive Computing Research
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Spotlight on Benelux: A smart future
Sponsored by: TechTarget ComputerWeekly.comIn this e-guide, we take a look at how smart living and working are shaping up to be two of the most important and beneficial aspects of the digital transformations happening in Benelux today. We discover how Dutch towns are planning on using IT to automate human and business activity and how the Port of Rotterdam is preparing for autonomous ships.
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Spotlight on the Nordics: Artificial Intelligence
Sponsored by: TechTarget ComputerWeekly.comIn this e-guide we explore how artificial intelligence is going to play a key role in the future of the Nordics. We discuss whether AI is truly a threat to humans in terms of the future of work, how AI can benefit humans in the future and how the Finnish government is backing a national AI development strategy.
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Social is for Closers: Social Intelligence Guide for Sales
Sponsored by: Microsoft IndiaIf you're not already using social media for selling, you're missing out. In this comprehensive resource, get an in-depth look at how to leverage social media in order to build relationships, boost sales, and drive and nurture leads.
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Social Login 101
Sponsored by: GigyaView this white paper to learn why social login -- with permission-based access to first-party identity data -- is the better option for getting the kind of information that creates relevant cross-channel experiences. Read now to explore the basics of social login, best practices, and benefits for consumers and businesses.
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Social media analytics software going through growing pains
Sponsored by: IBMIn this e-guide, you’ll find expert advice, news and best-practice tips to help you decide if social media analytics is right for your business. You’ll also learn about the maturity level of social media analytics software and the skills and cultural attributes that companies need to have for a successful social media analytics project.
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Social Media Education: The New Edge for Success
Sponsored by: HootsuiteDid you know that according to a report by the McKinsey Global Institute, business can unlock up to $1.3 trillion in business value by leveraging social technologies? However, if your company isn't armed with the right knowledge, tools, and skill set, those financial (and other CRM) benefits will be out of reach.
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Social Media in Government: 5 Key Considerations
Sponsored by: HootsuiteGovernment agencies have begun to follow private-sector companies in leveraging social media, but may still have questions regarding the tools, processes, and organizational changes required to make social media work. This informative resource details the five top considerations for government agencies looking to deploy social media strategies.
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Social Media Monitoring Long on Promise, Short on Results
Sponsored by: TechTarget Content ManagementEvery company knows that social media holds great insight into customer desires, but many are failing. This handbook on social media monitoring identifies some of the difficulties and provides suggestions on converting raw data into actionable information to successfully engage audiences, identify prospects and enhance brand awareness.
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Social Media: A Unified Strategy for Success
Sponsored by: HootsuiteIn order to uncover the true value of social media, companies should employ a unified social media strategy across all departments. View this informative white paper to learn how to craft a cross-functional approach to social media, and explore the challenges and opportunities for social media in various departments.
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Social Recruiting Guide: How to Effectively Use Social Networks and Avoid Legal Risks
Sponsored by: Oracle CorporationSocial networking sites are some of the most powerful tools available to recruiters today. If you're not sure where to start with a social recruiting strategy, this paper will outline why social recruiting is becoming an imperative for companies today, what considerations you need to be aware of, and what first steps you can take.
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Social, integrated sales performance management is the key to future success
Sponsored by: Oracle CorporationIn this white paper, learn about the new opportunities that the marriage of social collaboration, CRM, and performance management spark. Read on to find out why companies that don't adopt social, integrated sales performance management will be at a competitive disadvantage.
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Social/collaborative trends, techniques and technologies for case management
Sponsored by: IBMIn this tip guide, consultant and ebizQ.com contributor Stephanie Quick explains the top social/collaborative trends, techniques and technologies involved in case management today.
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Speech-to-Text Analytics Reveals New Insights Into Consumer Behavior
Sponsored by: IBMThis white paper describes how Telerx, a global contact center outsourcing provider, embrace the methods that modern consumers are utilizing to share their opinions and turned raw data into valuable insight for their clients.
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Successfully Move Your SAP Business Core to the Social Enterprise
Sponsored by: SalesforceRead this brief presentation transcript to learn how easy it is to get plugged into today's social, mobile business world by creating cloud apps that seamlessly integrate with your SAP applications and data.
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SUN SYSTEMS FOR ENTERPRISE 2.0 WITH ORACLE
Sponsored by: Sun Microsystems, Inc.Enterprises today are seeking new communication technologies, such as wikis, blogs, and forums, to improve communication and collaboration and increase employee productivity.
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Take Advantage of Multi-Channel to Improve CEM
Sponsored by: Five9In this expert e-guide, explore the benefits and business drivers of integrating your data across all channels. Discover what tools and strategies you'll need to achieve a truly integrated, cross-channel customer experience.
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Take Your ITSM Strategy to the Stratosphere
Sponsored by: TechTarget CIOIn the age of self-provisioning, some CIOs may wonder whether their role is about to go the way of the dinosaur. But the CIOs and experts we spoke to for this SearchCIO handbook on IT service management delivery say otherwise -- in fact, they argue, the movement toward self-service IT makes the CIO more relevant than ever.
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Taking Real Control of Cloud Governance
Sponsored by: TechTarget CIOIn this month's issue of CIO Decisions, SearchCIO Senior Features Writer Karen Goulart dives into the fray, asking CIOs and experts what it takes to build a strong cloud computing governance program and how to succeed as an IT service broker.
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The Anywhere Worker: Essential Tools to Keep Teams Connected
Sponsored by: CitrixThis white paper takes an in-depth look at the changing role of IT departments in the face of the demand to connect, collaborate and communicate with remote and in-office workers in a similar - if not near exact - fashion. Read now to learn about the best practices and tools available to make this a reality.
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The Benefits of Social and Cloud-based CRM Tools
Sponsored by: Microsoft IndiaIn order to stay competitive, you need to know what customers are saying about your business, and you need to participate in the conversation as well. In this e-guide, learn from CRM experts what makes a social CRM tool successful, and why cloud-based CRM systems may be the right choice for you.
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The Best of Both Worlds: How to Effectively Leverage Social Media Relationships with Real-Time Collaboration Tools
Sponsored by: Citrix OnlineThis eBook explores how organizations can connect and nurture relationships with prospects and customers by effectively leveraging social media and real-time collaboration tools.
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The Business of Social Business
Sponsored by: IBMThe following white paper outlines many of the challenges associated with social media and how to overcome them. Gain expert advice on how companies today are utilizing social media to their advantage.
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The Business Value of IBM's Exceptional Digital Experience Solutions
Sponsored by: IBMGet the results of an IDC study conducted on behalf of IBM assessing the impact of migrating from a homegrown digital experience platform to IBM's integrated Exceptional Digital Experience suites.
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The Business Value of Web 2.0 Technology
Sponsored by: IBMIt's fast becoming a Web 2.0 world. Read this paper to learn how to take advantage of new technologies and tap into the collective knowledge of employees, customers, and influencers.
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The Customer Service Balancing Act
Sponsored by: Jive SoftwareNew social business solutions eliminate the traditional service trade-offs, providing an optimal combination of assisted peer-to-peer support communities, call deflection, selective escalation and productivity-enhancing collaboration. The result? Reduced call volume and faster resolution times, happier customers and lower costs.
