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Government agencies have begun to follow private-sector companies in leveraging social media, but may still have questions regarding the tools, processes, and organizational changes required to make social media work.
This informative resource delves into those questions by detailing the five top considerations for government agencies looking to deploy social media strategies, including:
- Aligning social media efforts with objectives and mission
- Improving external transparency and internal collaboration
- Engaging the public
- And 2 more
Read on for more advice that organizations across every industry can utilize to leverage social media to improve customer engagement, increase revenue, drive better services, and more.