This resource is no longer available

Social media terms such as Facebook, Twitter, wikis and blogs are a recent addition to mainstream CRM vocabulary. And now it seems like everyone is fluent in the language of social media – including your prospects and customers.

This e-book explores how organizations can connect and nurture relationships with prospects and increase customer loyalty by effectively leveraging social media and real-time collaboration tools.

Vendor:

Citrix Online

Posted:

Feb 8, 2021

Published:

Aug 19, 2009

Format:

PDF

Type:

eBook