All Research Sponsored By:Salesforce
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Connect Sales and Service Around the Customer
Download this white paper to explore common deployment methods for CRM systems, and considerations you should review prior to an investment.
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How to Jumpstart Growth in Commerce
How can companies keep up with changing customer demands while also tackling their daily challenges? Download this guide for 15 ways to drive your business forward and reach customers everywhere—on their terms.
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Build Secure & Compliant Apps You Can Trust on Heroku
Download this 35-page eBook to see how you can use cloud application platform, Heroku, to build secure and compliant apps that you and your customers can trust.
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Customer 360 Platform
It’s crucial to stay up to date on your customer’s needs so you can quickly deliver tailored customer experiences. Check out this video to learn how the Salesforce Platform can give you an integrated, holistic view of your customers’ profiles, allowing you to interact intelligently with them and address their needs on-demand.
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Customer 360 Platform Mobile Demo
In this brief Customer 360 Platform Mobile demo video, learn how you can give employees the ability to build mobile apps as needed that connect to your data sources.
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Protect sensitive data when testing apps.
Data Mask is a data security tool that obfuscates sensitive information in your Salesforce sandbox environments. With this in your testing toolkit, you can test quickly while remaining compliant, secure, and agile.
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Boost Sales Productivity: Get More from Your Sales Team
Download this eBook to explore common obstacles to sales productivity and strategies businesses can use to overcome them.
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The 5 Productivity Secrets of Successful Salespeople
Download this e-book to explore advice from trailblazing sales leaders on the best ways to improve productivity and foster collaboration.
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EX CIO Playbook for Employee Experience
With so many people working from home, IT plays a large part in helping everyone work productively. Download the “CIO Playbook for Employee Experience” to learn how to make working from home more seamless with apps, automation, and streamlined processes
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Insights and trendsfrom over 2,900 salesprofessionals worldwide
Which overall trends are changing the role of sales? What challenges do sales teams face in the midst of these changes? What are the current and future roles of new technologies like artificial intelligence (AI) as they relate to the sales profession?
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GET SALES LEADS WORTH FIGHTING OVER —WITHOUT THE FIGHT
If you're in business-to-business (B2B) sales, you likely have one overarching goal: Acquire new customers. Leads are your starting point, your currency, your ticket to success.
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AI sales forecasting tools soothesales-marketing rivalries
Sales forecasting vendors such as Clari extend reach into enterprise marketing, leveling the data and, with AI, solving an old problem: conflicting numbers on quarterly forecasts AI sales forecasting tools soothe sales-marketing rivalries
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EX Innovation Imperative: Investing in the Digital Workplace in a Fragmented Age
When it comes to effective digital transformation in the workplace, it’s critical for organizations to pursue technology strategies that improve not only productivity and efficiency, but also the employee experience—read this white paper to learn how.
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Key Pros and Cons of Salesforce Sales Cloud
In this brief expert guide, explore the pros and cons of Salesforce Sales Cloud. Learn why some users praise Sales Cloud's usability and accuracy, while others mourn its mobile CRM capabilities.
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Can Salesforce Einstein Catch the next AI Wave?
Condemn AI's potential 20 years ago, and it seems obsolete. Credit the tool with the success of the IoT, and it seems innovative – that's relativity, and how Salesforce Einstein plans to improve customer engagement. Read on to learn about Salesforce's new contribution to the AI resurgence from expert consultant Jeff Kaplan.
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New Salesforce Feature Aimed to Improve Data Accuracy
In this expert guide, learn how Salesforce Lightning Voice can automatically log customer interactions – and display them for future callers. Explore ways to provide entire sales teams with a full history of customer call data, so they can sell intelligently.
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What to Expect from the Salesforce Sales Cloud Platform
In this expert guide, explore what you can expect from the Salesforce Sales Cloud Platform with account/contact management, marketing, lead management, sales, and analytics features. Learn about the five different editions of this platform, their value, and details about trial periods.
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How to Create a Customer Service Process that Enhances Your Bottom Line
Uncover the reality of customer behavior to enhance your revenue and increase your customer satisfaction in this e-book.
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Six Keys to Small Business Success
Small business owners all want to grow their business, and they create products, buils awareness, and target market in order to do that. But are you overlooking the role that technology can play in growing your small business?
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5 Secrets: Build Your Sales Pipeline and Keep it Growing
In this e-book, find out how to make a major shift in your sales approach for the better in order to both increase individual sales rep effectiveness and improve collaborative team selling.
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2016 Gartner Magic Quadrant for the CRM Customer Engagement Center
Salesforce has been recognized by Gartner as a leader in this report for the 8th year in a row.In the age of the customer, nothing is more important than customer service. Service Cloud customers agree.
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Tips for Becoming a Successful Social Enterprise
Read this presentation transcript to learn how Burberry, a luxury clothing brand, leveraged Force.com's cloud platform to extend their business to the social enterprise, broaden their audience reach, and enable mobile applications.
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Successfully Move Your SAP Business Core to the Social Enterprise
Read this brief presentation transcript to learn how easy it is to get plugged into today's social, mobile business world by creating cloud apps that seamlessly integrate with your SAP applications and data.