SLA White Papers
-
Colocation SLA's
Sponsored by: TechTargetColocation SLAs can be an expensive investment. On top of that, you need to be sure you're entrusting your critical assets to a worthy provider. That's why we assembled this guide to colocation SLAs, designed to help you get the best cost agreement possible while still ensuring your assets' security.
-
IDC White Paper: Key Criteria in Selecting an Enterprise Online PC Backup Solution
Sponsored by: Iron MountainThis paper illustrates the top–level benefits of online PC backup. Read this paper to learn more about how to choose an online PC backup solution for your mid-sized organization or enterprise!
-
eBook: Managed SAP Hosting - Determining If It's Right For Your Business
Sponsored by: Freudenberg ITIn this e-book, experts share their advice on the things that can make or break a project. Readers will discover what the current market for managed hosting is like, what to include in an SLA, and the key considerations when selecting a hosted provider.
-
Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management
Sponsored by: BMC Software, Inc.IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...
-
ESG Brief: FalconStor VTL Hyper-Accelerates Backup
Sponsored by: FalconStor SoftwareEven with the addition of a virtual tape library (VTL) solution to the backup environment, performance bottlenecks caused by inefficiencies on the host side of the backup process remain a challenge. This can now be addressed with an add-on to FalconStor VTL that accelerates backups four to eight-fold and reduces impact on production servers.
-
Presentation Transcript: Is SaaS the Future of Enterprise Security?
Sponsored by: OpenText Security SolutionsThis presentation transcript discusses how The Web has become a primary attack vector most businesses are not yet prepared for. Compliance and data leakage are a growing concern, and the economic downturn is causing every organization to re-evaluate its spending on personnel and IT resources and how SaaS may just be the answer to these
-
SOA Security: Oracle Web Services Manager
Sponsored by: Oracle CorporationCompanies worldwide are actively implementing service-oriented architectures (SOA), both in intranet and extranet environments. While SOA offers many advantages over current alternatives, deploying networks of web services still presents key challenges...this paper showcases how Oracle's Web Services Manager (WSM) addresses these challenges.
-
ITS Group Consulting Offers "More 9's" and Killer RTO/RPO with Replay AppImage
Sponsored by: AppAssure Software, Inc.Replay AppImage's ability to restore messages and systems quickly and with little effort allowed ITS Group to grow its customer base while keeping overhead low.
-
Best Practices for VMware ESX Server 3.0 Backup on NetApp
Sponsored by: NetAppThis document discusses how Network Appliance and VMware ESX Server 3.0 work together to provide an effective backup solution in the Loyola Marymount University (LMU) environment. The goal of the VMware/NetApp solution is to provide a crash-consistent process that takes advantage of snapshot-based backups.
-
Dynamic Initiators That Give You the Control You Need
Sponsored by: MVS SolutionsThis paper discusses the initiator requirements, and how ThruPut Manager optimizes and automates batch job queuing and initiation.
-
Sharepoint E-Zine Volume 6: How to Control Workflow Behavior with Custom Lists
Sponsored by: TechTarget Search Windows ServerLearn how to integrate change management into a document library using SharePoint's own framework.
-
Protecting Reports When Migrating to Oracle E-Business Suite Release 12
Sponsored by: Noetix CorporationOracle E-Business Suite Release 12 contains powerful new technology with geared to facilitate the global management of enterprises with diverse units.
-
Dell ProSupport Hard Drive Data Recovery Service
Sponsored by: DellEMC and Intel®Dell's Hard Drive Data Recovery Service gives customers of all sizes - from small businesses to large public companies and government agencies - the opportunity to recover data from a failed hard drive.
-
Dell CompleteCare™ Accidental Damage Service
Sponsored by: DellEMC and Intel®Dell offers CompleteCare Accidental Damage Service -- a repair and replacement solution for select systems and peripherals that covers select accidental damage not covered by your Limited Warranty.
-
eGuide: Meshing Virtual Machine and Physical Systems Management
Sponsored by: Dell EMC and MicrosoftThis paper explains how to provide adequate network redundancy and isolation, how to implement adaptive automation practices for high availability, and how to take advantage of the best tools to eliminate separate virtual and physical management structures.
-
ISSU: A Planned Upgrade Tool
Sponsored by: Juniper Networks, Inc.This paper describes the selection of an ISSU design, which requires a comprehensive approach that considers various permutations of redundant and non-redundant router architectures.
-
eGuide: SQL Server Consolidation - An IT Manager's Guide
Sponsored by: Hewlett Packard EnterpriseThis E-Guide offers a step-by-step guide for consolidating SQL Servers, also provides insight on why SQL Server consolidation is an optimization technique.
-
Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability
Sponsored by: SAP America, Inc.The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.
-
EMC Extends Benefits of File Virtualization into the Archive
Sponsored by: EMC CorporationThis paper, discusses some of the challenges around virtualizing archives and explore how EMC has leveraged Rainfinity file virtualization with Centera CAS.
-
Recovery Manager for Active Directory
Sponsored by: Dell SoftwareQuest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error.
-
Comprehensive SQL Server Data Protection with Symantec Backup Exec 11d
Sponsored by: Symantec CorporationChoosing the proper backup and recovery plan for SQL Server can be a daunting task. Read this white paper and learn which model best suits your organization and can ease administration.
-
Transforming Storage Operations from Entrepreneurial to Predictive
Sponsored by: EMC CorporationSome organizations continue to operate without documented processes, procedures and polices. Learn how to avoid risks to services levels, business continuity - and a new approach to IT - one that moves from a reactive to a more predictive model.
