Mobile CRM Research
-
BYOD and UC: Get more value from both
Sponsored by: CiscoThis informative resource takes an in-depth look at the role mobility can play as part of a midmarket enterprise's UC platform and how your organization can streamline management to reap the benefits of BYOD.
-
Top Unified Communications Trends for Midsize Businesses
Sponsored by: CiscoThis insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world.
-
Explore the Features and Benefits of Real-Time Mobile Engagement
Sponsored by: Kofax, Inc.In this video, you'll learn about Kofax Mobile Capture, which allows you to take a photo and instantly insert that information into the appropriate business process. Watch now to learn how this innovative technology enables you to extract more valuable data so customer engagement is enhanced.
-
ENTERPRISE SERVICES BLOG: Top 10 Tips to Achieve Enterprise Mobility in Asia
Sponsored by: Hewlett Packard EnterpriseAccess this resource to unveil 10 industry recommendations on how to capitalize on Asia's tech-savvy population and implement enterprise mobility into the workplace.
-
Engaging Customers: New Lessons Around Customer Behavior
Sponsored by: IBMThis expert e-guide lays out five CEM lessons learned from AMC's hit TV show Breaking Bad that can help you cook up better customer experiences. Also inside, find a case study that describes the success that doughnut store Krispy Kreme found with the right mobile engagement strategy.
-
Social CRM guide: GNC analyzes social data for better marketing
Sponsored by: IBMIn this exclusive Solution Spotlight, discover how nutritional products retailer GNC successfully leveraged social channels to grow their customer base and created "a net increase in the discussions about GNC,'' according to Chris James, director of social media at GNC.
-
Analysts on CRM: How mobile, social, analytics are reshaping strategies
Sponsored by: IBMIn this e-guide, get advice from experts including Gartner research vice president Gene Alvarez, on how businesses can prepare for the evolving CRM market and address changing customer experience needs. Don't get left behind by relying on legacy processes and technology -- find out how to get ahead of the pack by reading now.
-
Effectively Leveraging CRM Analytics
Sponsored by: MicroStrategyThis expert e-guide discusses how to measure success with mobile, social, and analytics with a new set of metrics. Also, discover Forrester Research Inc. analyst Mike Gualtieri's four steps to developing a customer data management strategy that allows you to successfully leverage analytics.
-
Surface Pro 2
Sponsored by: Insight and MicrosoftThis exclusive paper discusses a tablet solution that can run your important applications like a laptop while still promoting mobility and anytime, anywhere access.
-
How to get more from BYOD
Sponsored by: CiscoThis exclusive paper examines a set of mobile solutions designed to enable BYOD environments by combining best-of-class technology, validated designs, and end-to-end support.
-
Close the Omni-channel Customer Experience Gap
Sponsored by: IBMIf your customers cannot move smoothly across all channels, their experiences will suffer. Access this guide to learn how you can close the omni-channel customer experience gap and bring online visibility to your contact center.
-
New Contact Center Metrics to Fit Busy New Customers
Sponsored by: AspectView this exclusive e-guide to learn more from Fluss and other CRM experts as they explore the right and wrong way to leverage mobility to reach busy customers, as well as how to implement new contact center metrics to measure the effectiveness of new channels -- including email, chat, and social media.
-
Speech Recognition Allows for Better Patient Care
Sponsored by: NuanceThis expert guide from SearchHealthITExchange.com examines the advantages of speech recognition and how it can aid the patients. Read on to find out more.
-
Contact Center: Mobile Apps and KPI to Boost Customer Satisfaction
Sponsored by: Five9In this expert e-guide, explore the emergence of mobile contact center apps for creating a better customer experience. You'll also discover best practices for cutting through copious contact center data with key performance indicators (KPI).
-
KLA-Tencor Corporaton
Sponsored by: CitrixThis exclusive webcast discusses how a semiconductor equipment manufacturer was able to utilize a mobile networking solution that allowed them to significantly boost collaboration and productivity, which increased operational efficiency and helped to drive innovation.
-
Taking Your Enterprise Mobile: The Executive Checklist
Sponsored by: CitrixThis informative paper discusses what steps your company should take to ensure that your mobile initiatives are secure, providing a helpful checklist you can use to navigate the mobile seas to success.
-
Secure Mobile Devices with a Next Generation Firewall
Sponsored by: Dell SoftwareThis white paper provides one suggestion for securing your mobile devices with a next generation firewall.
-
Enable "Have it Your Way" Enterprise Mobility
Sponsored by: Hewlett-Packard EnterpriseIn this SearchCIO handbook, expert contributor Harvey Koeppel explains that workforce mobility has existed since the word "peddler" was coined, but CIOs must embrace new strategies in order to aim these devices at business needs.
-
ToughPad BiFold
Sponsored by: Insight and PanasonicA successful mobile workforce needs the right hardware coupled with the right software in order to increase productivity and operational efficiency. This exclusive resource examines a tablet solution that boasts features that can adapt to meet your needs along with the latest mobile operating system.
-
Need a Rugged, Secure and Fearless Way to get the Job Done?
Sponsored by: Insight and PanasonicCheck out this informative resource to find out about a tablet solution that is designed to meet the unique needs of your business while providing more robust set of features than other options. Read on to compare it with the other leading tablet solutions on the market.
-
How UC Mobility Changes Your Enterprise
Sponsored by: TechTarget Unified CommunicationsThis guide provides the expert advice you need to adapt to a mobile UC world. Access now and learn how to rethink and implement your UC strategy in order to deliver a seamless mobile user experience for voice, video, and data, without too much IT upheaval.
-
Mobility and the Channel
Sponsored by: TechTarget IT ChannelThis Handbook explores opportunities for IT solution providers in the mobile market, delving into detail on those with the greatest potential return for value-added resellers (VARs), systems integrators and IT consultants.
-
Protection Plus
Sponsored by: Insight and PanasonicThis exclusive paper discusses an extended warranty that comes complimentary with a number of mobile hardware solutions. Read on to learn how this warrantee can enhance your workers' productivity and help maintain your budget.
-
Panasonic Tablet Solutions
Sponsored by: Insight and PanasonicThis exclusive resource discusses a series of touchscreen mobile devices engineered with enterprise-grade security, seamless connectivity and along legacy of reliable computing to empower your workforce with the capabilities they need to be productive and efficient.
-
Presenting the Full Panasonic ToughPad lineup
Sponsored by: Insight and PanasonicThis exclusive resource discusses a series of touchscreen mobile devices engineered with enterprise-grade security, seamless connectivity and along legacy of reliable computing to empower your workforce with the capabilities they need to be productive and efficient.
