Mobile CRM Research
-
Meeting the Market's needs with your Managed Services
Sponsored by: Solarwinds N-ableThis case study shows how one office technology company implemented an automated remote monitoring and management (RMM) solution to increase profits and customer value, and discusses benefits as well as pitfalls to avoid.
-
Optimize sales effectiveness - SAP CRM rapid-deployment solution for mobile sales
Sponsored by: Hewlett Packard EnterpriseView this resource to learn how to get your essential customer relationship management (CRM) functionality quickly and affordably through a variety of mobile devices.
-
How Technology is Changing the Role of Sales Professionals Using Salesforce.com
Sponsored by: Canon Information & Imaging SolutionsThis E-Guide examines how technologies are redefining sales roles, and provides insight into how businesses are re-evaluating sales management strategies – from hiring to compensation to internal business processes – to get ahead of the competition.
-
Easily Create Salesforce Estimates from Anywhere
Sponsored by: Canon Information & Imaging SolutionsMany savvy sales teams already have easy access to customer data on mobile devices and laptops, but for most companies, printing estimates on-the-go is still a challenge. In this brief video, learn how Forms and Print Services for Salesforce lets you easily create a well-organized estimate that can be previewed or printed to any printer.
-
The Future Of Mobile Application Development
Sponsored by: Salesforce.comThis report focuses on the changes application developers need to understand if they want to build modern applications that deliver contextual customer experiences. It also looks at how modern applications will evolve over the next few years and what development teams should prepare for now.
-
The Business Impact Of Mobile Engagement
Sponsored by: Salesforce.comSmartphones and tablets are game changers for engagement because people carry them everywhere they go. Check out this analyst report to see how mobile engagement transforms services and processes, and get a framework for prioritizing which apps and features will be most useful to your customers and employees.
-
Salesforce Platform Mobile Services
Sponsored by: Salesforce.comWith Salesforce Platform Mobile Services, developers and business users can quickly build engaging mobile apps—and connect customers, employees, partners, and products in new ways. Sign up now and get your free copy of the Salesforce Platform Mobile Services developer guide.
-
The case for application performance management as as service
Sponsored by: HP IncWhen resources and budgets are constrained, IT executives must find ways to increase application capabilities and performance without increasing costs. View this resource to learn how performance management, software as a service (SaaS) is an alternative approach that avoids the up-front costs of buying the software.
-
Forrester Consulting Report - Empowered Customers Drive Collaborative Business Evolution
Sponsored by: IBMIn this comprehensive Forrester report, explore how successful businesses are adapting to the new demands of customers by transforming processes and technology in order to improve customer experience and leverage collaboration for more effective communication over a number of touchpoints.
-
Mobile Devices Reshaping the Customer Experience: Learn how a mobility strategy can drive innovation and add a competitive edge to your contact center
Sponsored by: AvayaThis resource details the opportunities that mobility presents for contact centers, and offers guidance to help you weave these opportunities into a strategy that empowers you to capitalize on mobile benefits and sharpen your competitive edge.
-
Choosing an MDM System: Fundamental Features for Success
Sponsored by: FiberlinkThis essential e-guide from our experts at SearchSecurity.com will help you understand the technologies and practices you need to implement in order to make your BYOD security program effective. Inside, you'll find a breakdown of the fundamental security features needed for BYOD management, a mobile device management checklist, and more.
-
Staying Connected: Don't Let Faulty Mobile Applications Lose Customers
Sponsored by: TechTarget Customer ExperienceMobile applications are quickly becoming the most common way customers interact with businesses, and can often make or break a customer's experience. In this expert e-book, explore what customers expect from mobile applications and discover the technologies and practices you'll need to create useful, engaging mobile apps.
-
The New Business of Technology: Extend, Transact, and Optimize
Sponsored by: IBMNew opportunities for engagement bring with them new requirements for IT workloads and system structures. This resource outlines a three-part approach for extending SOA principles to outside business engagements: extending applications, processes and services, transacting with integrity, scale and speed, and optimizing business operations.
-
The New World of Mobility Management
Sponsored by: Aruba NetworksThis resource offers key information IT professionals can use to set their plans for mobility on the right track. Read on to discover the 3 phases to mobilizing a business, the functions of Enterprise Mobility Management, and a Mobile Management needs checklist.
-
Oracle ERP Cloud Service: Back Office Solutions in the Cloud
Sponsored by: Oracle Corporation UK LtdThis 2-minute video outlines how Oracle ERP Cloud Service combines the power of Oracle ERP applications with the simplicity of the Cloud to transform back office operations into a collaborative, efficient and intuitive hub.
-
MOBILE OPTIMIZATION: How Testing on Smartphones and Tablets Lifts Conversion
Sponsored by: WebTrendsIn this white paper, discover a new set of best practices for optimizing and monetizing mobile development, focusing on CRM, layout, and usability. Read on for more information and best practices on testing and optimization, segmentation and targeting, case studies of successful mobile migrations, and more.
-
The Secrets of Effective Web Content Management
Sponsored by: TechTarget Content ManagementThis expert handbook reveals the secrets of effective web content management (WCM) by outlining best and worst practices. Dig into the key issues involved in setting up, developing, and managing effective WCM initiatives.
-
Challenges Around Developing Mobile Enterprise Applications
Sponsored by: Hewlett Packard EnterpriseThis presentation transcript examines the key drivers behind the mobile trend from an enterprise perspective and looks to how it will evolve in the next few years. Access this resource to examine the challenges surrounding the development of mobile enterprise applications.
-
What Customers Want From Their Mobile Apps
Sponsored by: TechTarget Customer ExperienceIn this expert e-zine, discover two key areas of app development in today's mobile climate: delivering quality mobile customer service, and uniting front-end and back-end functionality. Also included is a case study of a mobile app that delivered user-oriented, ultra-simple service with outstanding results.
-
Using Social Media to Win Over Customers
Sponsored by: TechTarget Customer ExperienceIn this expert e-book, you'll learn how to create a successful social CRM initiative (as well as valuable, lasting customer relations) by implementing the right processes and technologies.
-
Essential strategies for mobile application testing and development
Sponsored by: NeotysMobile application development creates a set of challenges for developers and testers. In this E-guide, you can find out some of the key challenges and strategies associated with mobile applications. It outlines insights into mobile texts, collaboration and other processes.
-
Handbook: Making Mobile BI Work: Real World Advice and Strategies
Sponsored by: TechTarget Business AnalyticsThis informative white paper offers a three-part series of advice on building and deploying mobile BI apps from consultants and IT managers who have already been through the process. It discusses what you need to do to provide fast mobile BI performance among other helpful tips.
-
A special issue covering the opportunities in mobility market
Sponsored by: MicroScopeA special issue covering the opportunities for resellers selling mobility hardware, supporting infrastructure and management tools
-
Personalization Driving E-Commerce
Sponsored by: Limelight Networks, Inc.Gartner analysts predict that mobile apps and Web 2.0 will be a deciding factor in 50% of your sales by 2015. In order to keep pace, your e-commerce processes need to evolve to include CRM technologies. Read on to learn what 6 factors are essential for an effective e-commerce/CRM merger.
-
Mobile cloud computing vs. cloud computing in building or hosting mobile apps
Sponsored by: SAP America, Inc.Read this expert e-guide for explanations of some of the key differences between mobile and regular cloud computing, including the need for additional testing capabilities, the need to allow for disconnected operation, the need to be mindful of limited energy available on mobile devices, and more.
