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Outsourcing Research

  • What is the Right Time to Outsource App Development?

    Sponsored by: CMOLDS

    Is it better to create applications in-house, or outsource your application development to a third-party partner? Deciding on the source of your application development revolves around a couple integral factors, including cost, capacity, expertise, and risk. So how do you best weigh your options? Read CMOLDS’ resource on outsourcing here to start.

  • Bringing innovation and delivery excellence to a leading imaging solutions provider with ADMnext

    Sponsored by: Capgemini

    It’s important to not take work too seriously all the time. Sound too optimistic? In Capgemini’s case study, they delivered a gamification initiative (focused on automation, application management, and monitoring) that transformed light-hearted in-office competition into implemented business practices. Read about the details here.

  • Global fast food chain rapidly scales digital solutions in over 37,000 stores with ADMnext

    Sponsored by: Capgemini

    As mobile pay, digital kiosks, and online resources become more central to restaurant operations, organizations need to keep customer experience modern, flexible, and mobile. In this case study, Capgemini helped an American fast food chain improve customers’ digital experiences using ADMnext. Read about their success here.

  • Driving Digital Transformation at a leading furniture retail company with ADMnext

    Sponsored by: Capgemini

    For businesses focused on online customers and sales, adopting an IT strategy that improves SKU processes and modernizes eCommerce platforms is critical. Read how an online retailer converted legacy platforms into microservices-, API-, and cloud-based platforms, making the digital experience of their retail better for all users.

  • CW Nordics - November 2019: Robots help social workers in Sweden

    Sponsored by: ComputerWeekly.com

    Software robots are being used by more than 20 local authorities in Sweden to carry out repetitive tasks previously done manually, such as document and data checks, freeing up social workers to make life-changing decisions for the needy.

  • Computer Weekly - 5 November 2019: The benefits of API-first software development

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we find out how organisations are using an API-based approach to software development to boost digital initiatives. We examine the potential pitfalls in using cloud storage. And we talk to the Department for Work and Pensions about its four-year project to move from outsourced IT to the cloud. Read the issue now.

  • Computer Weekly – 11 September 2018: Retailers buy into AI – the rise of artificial intelligence in retail

    Sponsored by: Oracle Cloud

    In this week's Computer Weekly, we talk to leading high street and online retailers to find out how they are using AI to get more from their customer data. New research suggests outsourcing is bad for software development – we assess the issues. And we look at how to ensure data protection when using containers. Read the issue now.

  • IT outsourcing in the digital age

    Sponsored by: ComputerWeekly.com

    In this e-guide, discover how cloud computing continues to change the IT outsourcing industry, how Indian staff are making up a larger proportion of the workforces at large western companies, and find out how IT is disrupting the legal firms that support the outsourcing industry.

  • Colocation vs Cloud: Weighing up the enterprise options

    Sponsored by: ComputerWeekly.com

    In this e-guide, we'll share case studies from companies who have gone down the colocation route, and take a look at some of the latest developments to affect this part of the wider datacentre market.

  • Political Turmoil Threatens Global IT Services Sector

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we examine the threats to the global IT services sector caused by the political turmoil in the US and UK. Home Office IT chief Sarah Wilkinson discusses digital transformation in a large government department. And we find out how business leaders need to improve their digital skills. Read the issue now.

  • Computer Weekly: Data Danger

    Sponsored by: ComputerWeekly.com

    In this week's issue we investigate the hidden threats lurking in every company and discuss what options CIOs and heads of security have to limit damage. We also look at three ways CIOs can fund digital initiatives. Plus, with the shift from traditional desktop IT, what is the future of Windows in a multi-device world?

  • CW Europe: September-November 2016

    Sponsored by: ComputerWeekly.com

    Will European datacentre operators pounce on post-Brexit uncertainty? In this quarter's issue of CW Europe, we ask whether European datacentres will benefit from the UK's exit from the EU.

  • Computer Weekly – 24 May 2016: Data drives Leicester City FC to victory

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we find out how data analytics made the difference in helping Leicester City FC become the surprise winners of the Premier League. Our latest buyer's guide looks at 3D printing and asks if it is ready for widespread use. And IT leaders tell us their strategies for successful technology sourcing. Read the issue now.

  • The Deloitte Global CPO Survey 2016

    Sponsored by: ComputerWeekly.com

    Deloitte's research shows an increase in digital technology spend as chief procurement officers (CPOs) look at innovative systems to improve their business process.

  • Computer Weekly Buyer's Guide: Service Integration & Asset Management

    Sponsored by: ComputerWeekly.com

    In this 13-page buyer's guide, Computer Weekly looks at the effects on the IT department of technology commoditisation, open source and software as a service, the trend of insourcing IT, and the concept of service integration and management for outsourced services.

  • IT outsourcing: What to do when your contract is about to end

    Sponsored by: ComputerWeekly.com

    Outsourcing contracts worth billions are up for renewal in the next few years. In this special report, Computer Weekly examines how unprecedented change is complicating the CIO's renewal decision.

  • Online domain maturity

    Sponsored by: ComputerWeekly.com

    Analysts Bob Tarzey and Clive Longbottom explain how organisations can provide a top-rate online experience for their customers

  • CEB IT Budget Benchmark 2015 to 2016

    Sponsored by: ComputerWeekly.com

    Corporate IT budgets are expected to grow by just 2.0% in the coming year, with budgets for 'keeping the lights on' expected to surpass capital spending for the first time since 2009, this report from CEB reveals.

  • The BPO profession in 2015

    Sponsored by: ComputerWeekly.com

    Business process outsourcing (BPO) services are becoming a crucial element of a hybrid operating environment that frequently involves in-house shared services, offshore in-house centres, and other service provider delivery teams in adjacent areas, this analyst report from HfS Research reveals.

  • Evaluate Cloud Management Tools

    Sponsored by: Citrix

    As more devices and OSes enter the enterprise fray, IT must learn how to deliver apps to users on several different platforms. Download this e-guide to uncover three factors to drive your EUC strategy, find out how Citrix's cloud platform is taking on management and evaluate hybrid cloud management tools for your enterprise needs.

  • MSPs: Documentation, RMM Tools and Security Portfolios

    Sponsored by: Solarwinds MSP

    In this expert e-guide, learn what makes MSP documentation essential in today's world. Additionally, discover how RMM tools are focusing on ease of use, integration and cloud and MSP security portfolios.

  • The Ins and Outs of Choosing a Colocation Provider for Your Unique Data Center

    Sponsored by: CyrusOne

    This expert eGuide, will walk you through the process of choosing the right colocation provider by focusing on your data center needs, available services as well as the different types of colocation offerings.

  • Computer Weekly – 16 February 2016: How AstraZeneca saved $350m by insourcing IT

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we talk to pharmaceutical giant AstraZeneca to find out why it brought its outsourced IT back in-house, saving $350m per year as a result. We ask if the new EU/US Privacy Shield agreement will protect citizens' data. And we examine the relative merits of datacentre colocation and the cloud. Read the issue now.

  • Computer Weekly – 26 January 2016: Beyond India – the emerging outsourcing destinations

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we look at the growing number of offshore alternatives to the dominant outsourcing destination of India. We examine how to respond if your organisation is affected by a data breach. And we analyse how virtualisation technology can help improve your disaster recovery strategy. Read the issue now.

  • Computer Weekly – 20 October 2015: IT Giants Dell and EMC Unite

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, Dell's proposed $67bn acquisition of EMC would be the biggest in the history of IT – we assess the implications. £175bn of IT outsourcing contracts come up for renewal in the next three years- what are your options? And we hear from IT leaders about security and the internet of things. Read the issue now.

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