BI Software Research
Sponsored by: Appian
In this market study, discover the popular investment areas shaping the development of the modern contact center. Explore the urgent investment priorities for contact centers looking to modernize their everyday processes, and review how your organization's contact center can benefit from intelligent technology.
Sponsored by: Coveo
View this white paper to discover how a relevance maturity model can be used to help your organization recognize where they are, where they want to go, and how to get there. Review how a relevance maturity model can help improve customer satisfaction and support, and explore your software options with Coveo.
Sponsored by: Ascendum Solutions LLC
How successful is your chatbot? View this white paper to explore the 3 primary causes of chatbot failure. Unlock 7 ways to improve your chatbot's success rate, and gain a critical understanding of chatbot design and implementation.
IDC MarketScape: Worldwide and U.S. Modern Talent Acquisition Suites for Medium-Sized Enterprise Vendor AssessmentSponsored by: Greenhouse
In this IDC survey, explore talent acquisition software for medium-sized enterprises. Glean advice for soon-to-be technology buyers, and review the pros and cons of talent acquisition software vendors such as IBM, ADP, Greenhouse, and more.
Sponsored by: TechTarget
Download this TechTarget case study to learn how TIBCO achieved true marketing transformation through the use of TechTarget marketing technology.
The Artificial Intelligence of Things: From Smart Connected Devices to Artificially Intelligent Things, Services and ExperiencesSponsored by: SAS
Download this white paper to explore how AI and IoT analytics work together to create new value for organizations across a broad spectrum of industries, and review how your organization can benefit from AI and IoT technology.
Sponsored by: Alfresco Software
In this Q&A from IDC, explore how to increase business value and achieve digital transformation by shifting content and process management to the cloud, and discover how a modern cloud architecture overcomes the limitations of traditional ECM solutions.
See More Possibilities. Seize More Opportunities: Your Guide to Advanced Analytics and Machine Learning for Hybrid CloudSponsored by: Cloudera
In this e-book, explore how advanced analytics, machine learning, and AI can contribute to a more successful modern data strategy. Discover the 4 criteria for big data success, and learn how a unified data access strategy can help drive organization-wide success.
Sponsored by: SFG
Inside, review how a flexible and robust OMS can keep your customers happy without sacrificing order process visibility. Uncover the essential features of a flexible OMS, and explore how a flexible OMS can help your organization improve its business prospects.
Sponsored by: HPE and Intel®
Is your business ready for the Internet of Things (IoT)? In this white paper, explore the value of IoT. Learn about the benefits of IoT for SMBs, and unlock 4 steps to a successful IoT implementation.