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  • Ford Motor Company: analysing warranty performance to reduce costs

    Sponsored by: ComputerWeekly.com

    This chapter from a book by Gerald Cohen, president and CEO of Information Builders, and Rado Kotorov, chief innovation officer at the same company, explores how Ford analysed warranty performance to reduce costs.

  • Why More High-Performance Companies Are Depending on Intent Data

    Sponsored by: TechTarget

    What is B2B intent data and how can it help your organization? Inside, get a crash course on B2B intent data. Learn how B2B intent data can help your organization glean actionable insights, and uncover top intent use cases today.

  • CW Europe December 2019: Deutsche Bank creates innovation division

    Sponsored by: ComputerWeekly.com

    German investment banking giant Deutsche Bank is opening a division focused on innovation as part of its plan to digitise all business operations. Read more details in this edition of CW Europe.

  • 8 Must-Know Content Marketing Trends

    Sponsored by: Contentstack

    View this article to discover 8 must-know content marketing trends turning the marketing world upside-down, and learn how these fresh new trends are expected to change the way marketers interact with consumers forever.

  • CMS Maintenance Shouldn't Be a Full-Time Job

    Sponsored by: Contentstack

    Inside, explore how your organization can vastly improve how it maintains content with a headless CMS. Review how a headless CMS can help eliminate the grueling nature of CMS maintenance, and uncover how a headless CMS from Contentstack can help your organization improve its CMS maintenance process.

  • Data Monetization Strategies Add New Business Opportunities, IT Needs

    Sponsored by: SearchBusinessAnalytics

    Organizations looking to monetize data often need to upgrade their IT and analytics capabilities and commit to a long-term monetization plan. In this expert handbook, discover the guidance you need to build a clear data monetization strategy.

  • Context-Aware Tech Senses, Responds to Customer Needs

    Sponsored by: SearchContentManagement

    This expert handbook explores how to leverage context-aware technologies to create appropriately personalized customer experiences. Discover how to deliver on the promise of personalized content delivery with tools and strategies for web content management, marketing automation, machine learning, and more.

  • Guide to Better CX: AI, Chatbots, and More

    Sponsored by: ServiceNow

    What's the key to a successful CX? Is it personalization, AI, chatbots—a combination of all the above— or something more? Inside, discover the key to creating a successful customer experience. Learn how chatbots are influencing the state of customer support, and explore how other emerging technology trends can improve your CX success rate.

  • Creating Personalized Experiences with Real-Time Insights for CEM

    Sponsored by: OpenText

    Creating an engaging and unified multichannel customer experience is a top priority, but many companies find themselves scrambling to adapt. In this expert e-guide, discover how to generate key customer insights in real-time and learn about 4 ways to create personalized experiences.

  • BI Projects Gone Wrong: 8 Obstacles to Avoid

    Sponsored by: Dell EMC and Intel®

    If you can treat BI like a long-term project, deliver the right insights, and leverage more than historical data, your investment may not be a waste after all. In this expert guide, Reda Chouffani, Co-founder of Biz Technology Solutions, explores 8 common challenges and pitfalls that can cause BI projects to fail.

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