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Customer Data Management Multimedia

  • Video: How Will Customer Experience Change in 2021?

    Sponsored by: Alchemer

    In this webcast from Alchemer, hear the company’s CEO, VP of Customer Success, and Director of Growth Marketing discuss their prediction for how customer experience will change throughout 2021. Access it here to learn 5 trends they have forecasted.

  • Webinar: Who You Gonna Call?

    Sponsored by: TechTarget

    Are you aligned to maximize customer revenue across marketing, sales, and customer success? Having the right data and insights will help. In this webinar, get expert tips how to use intent monitoring and the data collected to maximize opportunity capture across the entire revenue lifecycle, and deliver a seamless customer journey.

  • Calculating Customer Lifetime Value: Analysis to Loyalty

    Sponsored by: Looker

    Tune into the following webinar to learn what it takes to accurately calculate customer lifetime value and how by doing so successfully, you can drive improvements across all aspects of you company.

  • 3 Reasons Why CEM Is the Place to Innovate

    Sponsored by: OpenText

    The following webcast intends to clarify the current state of customer experience management and how companies can start powerful initiatives of their own. Tune in now to find out how CMOs and CIOs need to work together to make CEM take flight, what needs to be addressed, and much more.

  • Real-Time insights with SAP HANA

    Sponsored by: HP & Intel®

    Technology has always played a considerable role in helping organizations manage data. However, with today's ever-increasing reliance on information-based operations and communications, organizations need to be on the cutting edge of data technology to stay ahead of the competition. Learn why by watching this video from HP and SAP HANA.

  • It's all about customer satisfaction

    Sponsored by: Hewlett Packard Enterprise

    Top fashion brand Valentino was looking for innovative ways to serve their customers better. In this webcast, discover how Valentino made it drastically easier for customers to select and buy their products with fully integrated mobile applications.

  • HPE Social Enterprise Services

    Sponsored by: Hewlett-Packard Enterprise

    Social networks have revolutionized the way that today's customers gain information and make buying decisions. This brief video introduces a social enterprise service that enables your organization to effectively harness and exploit social information.

  • Helping United Soar to New Heights

    Sponsored by: Hewlett Packard Enterprise

    View this short webcast to see how United Airlines benefited from a flexible data center solution that ensured constant availability, as well as the scalability to meet their ever-changing environment needs.

  • Integrate Quickbooks Desktop and Salesforce

    Sponsored by: Scribe Software Corporation

    View this comprehensive webcast to learn how to integrate QuickBooks® Desktop data with Salesforce® using a CRM integration tool. Discover how integration can empower your sales and support teams to make better decisions and handle customer needs.

  • Break the IT maintenance vs. innovation gridlock

    Sponsored by: Hewlett Packard Enterprise

    Applications are at the center of today's information intense world. Tune into this video now to learn how to improve efficency, innovation and growth with the right applications. Learn why applications play a key role in the overall strategy of your organization by viewing this helpful webcast now.

  • Smarter Commerce Manufacturing Interactive Guide

    Sponsored by: IBM

    Smarter commerce is designed to help companies better integrate and more effectively manage their value chains. It aligns the buy, market, sell and service processes in a way that puts the customer at the center of decisions and actions, which can lead to greater customer loyalty, revenue and profit margin growth.

  • Case Study: Mandarin Oriental

    Sponsored by: SDL Web Content Management Solutions Division

    This Video from SDL takes a look at the ways in which up-scale hotel conglomerate, Mandarin Oriental, has implemented SDL web content management solutions to help expand their business around the world. Watch this video today to learn more.

  • Smarter Data Management - Controlling Data Growth

    Sponsored by: IBM

    Data growth is one of the most significant challenges – and opportunities - facing organizations today. New forms of data, the retention of additional detail for analysis, increasing pressure for high availability of more of the data, regulatory and security.

  • IBM Smart Analytics System Demo

    Sponsored by: IBM

    This demo helps customers learn about IBM Smart Analytics System product offerings and benefits. 

  • Getting Started with Microsoft Dynamics CRM Online

    Sponsored by: Microsoft

    In this short video, we will show you some useful getting started tips to gain the most value out of your Microsoft Dynamics CRM Online evaluation.

  • Introduction to Microsoft Dynamics CRM Online

    Sponsored by: Microsoft

    This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.

  • Grow Your Business with Microsoft Dynamics CRM

    Sponsored by: Microsoft

    View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.

  • Sales Prospector Demo

    Sponsored by: Oracle Corporation

    View this three-minute demo to learn how Oracle's Social CRM application, Sales Prospector, helps increase a salesperson's effectiveness by providing relevant information about existing and potential customers.

  • Taking Stock of Product Data: Using Data Quality to Refine PIM Initiatives

    Sponsored by: DataFlux Corporation

    This live webcast will address the applicability of data quality and data integration techniques within product information management (PIM) initiatives. View this webcast to learn how to address these and other facets of PIM initiatives.

  • Microsoft Dynamics CRM 3.0

    Sponsored by: Microsoft

    Receive a free demo of Microsoft Dynamics CRM version 3.0, an all-new customer relationship management (CRM) system that gives every customer-facing employee the information they need to truly impress customers.

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