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eCommerce Software Research

  • Oracle Value Realization: Service Cloud Benchmark Paper

    Sponsored by: Oracle Corporation

    Modern, superior customer service organizations are built around the empowered customer. They are designed to help companies focus on supporting customers with ease and focusing the service strategy on the areas of greatest impact. In this report, discover critical success factors for a successful Oracle Service Cloud transformation.

  • A Computer Weekly buyer's guide to retail technology

    Sponsored by: ComputerWeekly.com

    The retail industry is evolving alongside the emergence of new technologies. In this 15-page buyer's guide, Computer Weekly looks at how retailers are using AI, the importance of good digital customer experience and how mobiles have transformed the purchasing process.

  • If They Can't Find It, They Can't Buy It: 12 Must-Have Query Types for E-Commerce Search

    Sponsored by: Lucidworks

    A recent survey observing users' search functionality shopping experience found that if customers can't find the results they're searching for, it will result in a lost sale and a bad impression. Inside, uncover 12 must-have query types for e-commerce search to improve customer experiences.

  • Fusion E-Commerce Case Study: Bluestem Brands, Inc.

    Sponsored by: Lucidworks

    How can you modernize your company's search capabilities? In this webinar, Jake Wagner talks about Bluestem Brands' transition from their legacy e-commerce search implementation to a more advanced solution.

  • Global VAT guide for digital content

    Sponsored by: ComputerWeekly.com

    DLA Piper's Global VAT Guide offers valuable guidance to companies offering digital content, intangible services and rights across borders.

  • Retail Revolution

    Sponsored by: ComputerWeekly.com

    This PowerReviews study, based on a survey of 1,000 people in the UK, and a similar number in the US, explores the impact of technology on shopping behaviour and outlines what retailers need to consider to meet these changing demands.

  • Mastering multi-channel journeys – making engagement pay

    Sponsored by: ComputerWeekly.com

    This research from Oxygen8 assesses how businesses communicate with customers and how those customers want businesses to communicate with them, and offers advice on how to achieve it.

  • Case Study: How John Lewis Conquered the Web

    Sponsored by: ComputerWeekly.com

    Bill Goodwin tells the inside story of John Lewis £40m website redevelopment project, assesses the technical and business challenges faced and its impact on the business.

  • Special Report on Infosys

    Sponsored by: ComputerWeekly.com

    This 6 page special report from Computer Weekly gives you the key facts on Infosys, its strategy, products and services and financial performance.

  • Evaluating Netsuite Suitecommerce

    Sponsored by: ComputerWeekly.com

    NetSuite recently announced SuiteCommerce, a unified platform that enables businesses to centrally manage all aspects of their e-commerce and optimize interactions regardless of device or location, Nucleus Research reports.

  • On Demand Webcast: Elaine Turner Extends Her Reach with Commerce Cloud Platform

    Sponsored by: Oracle Corporation

    Watch now to hear Elaine Turner's Director of ecommerce, Carrie Leader, discuss key strategies for building an ecommerce business as a branded manufacturer. Learn how Elaine Turner used a Cloud ecommerce platform to create a new destination site where visitors can research, buy, or engage with the brand to support sales in all channels.

  • How a Top E-Commerce Strategy Leads to Strong Sales

    Sponsored by: ZeroLag Communications Inc.

    In this e-guide, Brian K. Walker of Forrester and other experts provide six key factors that can make or break a customer's shopping experience and, ultimately, an e-commerce business.

  • Digital CRM and the Customer Experience

    Sponsored by: IBM

    This expert  e-guide describes why digital technologies are proving to be the "next big thing" in the world of CRM, and explores the strategies that small businesses are using to stay competitive in e-commerce.

  • Personalized Marketing and Web Analytics

    Sponsored by: IBM

    In this white paper, uncover the gold mine that lies within behavioral data, identify the specific nuggets to mine, and learn how to leverage behavior data to increase marketing returns at every stage of the customer life cycle, both online and offline.

  • One Click Away: Where Does the Data Come From?

    Sponsored by: LANSA

    Thirty-five percent of consumers say they would never use a mobile app again if it contained incorrect product data. This brief resource explores how the global standards body GS1 established the Global Data Synchronization Network (GDSN) as a means of combatting outdated, inconsistent product information.

  • Create a Strong, Dynamic Customer Experience

    Sponsored by: Hewlett-Packard Enterprise

    This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience.

  • Addressing changing customer behavior

    Sponsored by: IBM

    This resource offers valuable insight to help you better understand customer behaviors and improve online customer experiences.

  • Whitepaper: Meet the Real Lean Portal

    Sponsored by: Backbase

    This in-depth resource explores how a lean portal can help your organization trim the operational fat and deliver the kinds of experiences that customers crave. Read on to learn key differences between lean portals and suites, and uncover the benefits of "going lean."

  • How to Consolidate & Simplify Your Order Management Systems

    Sponsored by: SearchHRSoftware

    In e-commerce, many organizations are investing in order management technology to streamline and consolidate their ERP systems. But the right order management technology can do a business good. In this expert handbook, learn how to improve your order management to be effective and boost sales.

  • IBV Study: Capitalizing on the Power of the Smarter Consumer

    Sponsored by: IBM

    Business survival in the age of the smart consumer means empowering your customers to shop how and when they want. In this white paper, find the results of a recent survey of more than 30,000 consumers and uncover the key trends shaping the world of retail.

  • Solution Spotlight: Supply Chain Management and Electronic Data Interchange

    Sponsored by: IBM and ComResource

    Read this expert e-guide to learn how today's manufacturers can maximize their use of electronic data interchange (EDI) to improve supply chain management (SCM) efficiency.

  • Rampart Hosting Brings Salesforce Automation and E-Commerce to Progress Lighting’s 5,000 Item Inventory

    Sponsored by: Appcelerator

    In 2011, residential and commercial lighting provider Progress Lighting contracted Rampart Hosting, LLC to develop a mobile application to allow its customers to browse its catalog of products on iPhone, iPad and Android devices. Read this case study to discover the mobile development tools and strategies that Rampart leveraged.

  • How Luxury Brands Can Reach The Growing Market in China - Presentation transcript

    Sponsored by: CDNetworks

    This presentation transcript explains how your business can leverage a global content delivery network (CDN) to increase application performance and deliver reliable ecommerce services to customers across the globe.

  • Computer Weekly - 8 May 2012: The changing face of retail IT

    Sponsored by: ComputerWeekly.com

    In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now.

  • Exalogic & Exadata: The Optimal Platform for ATG

    Sponsored by: Oracle Corporation

    Download this white paper to learn about the market-leading e-Commerce solution and how improved performance can lead to increased conversion rates and higher revenue.

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