Communications Networks Research
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What is Carrier Grade Ethernet?
Sponsored by: BrocadeThis paper explains the fundamentals of Carrier Ethernet and examines how service profiles and Service Level Agreements (SLAs) can be defined in Carrier Ethernet.
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The Unified Physical Infrastructure Approach
Sponsored by: PanduitIn this paper, you'll learn that UPI-based solutions provide superior business value, helping customers keep pace with technology innovations and build a smarter, unified business foundation.
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The Five Must-Have Capabilities for Unbeatable Customer Care
Sponsored by: Pitney Bowes Business InsightToday, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
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Roadmap to UC Projects that Reap Rewards
Sponsored by: TechTarget Unified CommunicationsThis e-book provides a roadmap for building a unified communications business case and offers practical strategies for implementing short-term projects with long-term payback, establishing metrics for ROI evaluation, and setting the stage for adoption of richer collaboration capabilities in the future.
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Case Study: Voorhees College
Sponsored by: NEC CorporationVoorhees College was paying a high price and receiving minimal value before it replaced its traditional telephone system and Centrex system with UNIVERGE Sphericall IP solution from NEC Sphere Communications, Inc. Download this case study to see how Voorhees College partnered with NEC.
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Case Study: Curve
Sponsored by: NEC CorporationCurve, a theater which opened in November 2008 in the UK, needed a highly flexible communications solution that could support both its current communications and customer interaction requirements. Download this case study to see how Curve partnered with NEC to deploy Unified Communications.
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Presentation Transcript: Getting There From Here: Delivering Unified Communications to Your Organization
Sponsored by: IBMThis presentation explains the business value of unified communications to improve productivity by streamlining processes. Discover how to get started and which considerations to keep in mind when implementing this technique. Gain an understanding of various use cases of this approach and determine which applications best fit your needs.
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Case Study: Unified Communications and Indiana University Medical Group
Sponsored by: CDW CorporationWhen outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.
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Mobility Enables True Unified Communications
Sponsored by: NEC CorporationRead this white paper to learn how deploying unified communications (UC) in conjunction with a mobility solution can increase employee productivity and improve customer service by enabling workers and groups to more easily collaborate from disparate locations.
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Case Study: Eldorado Hotel Casino & Silver Legacy Resort Casino
Sponsored by: NEC CorporationRead this case study to learn how Eldorado Hotel Casino & Silver Legacy Resort Casino enhanced guest experience, discovered new revenue streams, streamlined employee workflow, and lowered total cost of ownership by implementing UNIVERGE communications framework and servers.
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How to Get Ahead in a Challenging Economy
Sponsored by: Cisco Systems, Inc.Like their larger counterparts, small businesses are turning to innovative, network-based communication tools to work more efficiently for less. Cisco offers a number of unified communications solutions tailored specifically to small businesses.
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Video-Ready - Campus Network
Sponsored by: Cisco Systems, Inc.Why should your network be "Video-Ready"? Video applications have enabled enterprises to significantly increase worker productivity, improve collaboration, reduce costs, and streamline and optimize business operations. This paper dicusses the factors that will accelerate adoption of video solutions over the next few years.
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Unified Communications Pocket Guide
Sponsored by: ShoreTel - OLDThis guide is intended for both IT staff, voice system managers, as well as CIOs. It describes the issues decision makers need to understand as they set out to build a winning unified communication strategy.
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Presentation Transcript: Extending and Securing Enterprise Communications with OCS R2 and Exchange Server 2007 SP1
Sponsored by: MicrosoftThis presentation transcript features independent expert and Exchange MVP Richard Luckett giving an overview of OCS R2, its most compelling features, advanced configurations, and integration with Exchange 2007 Service Pack 1. Real life examples of how other companies have benefited from OCS R2 are also featured.
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What's New With Microsoft Office Communications Server 2007 R2
Sponsored by: MicrosoftThis presentation transcript explains the new features and functionality in the Office Communications Server 2007 R2, the application that continues to deliver on the Microsoft promise to streamline communications for users, give IT organizations the flexibility and control they need, and provide an extensible communications platform.
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Microsoft Office Communicator 2007 R2
Sponsored by: MicrosoftThis paper details Office Communicator 2007 R2, an application that provides an immediate, visual representation of a person's availability across your network. Communicate with greater flexibility, streamline communications from the applications you use most, and work from anywhere with the Office Communicator 2007 R2.
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Presentation Transcript: Building and Integrating Unified Communications
Sponsored by: DellEMC and Intel®Check out this transcript of a webcast sponsored by Dell and Microsoft to learn why a Unified Communication Solutions from Dell is easy to implement, less disruptive to daily operations and is designed to deliver outstanding ROI for existing Windows environments.
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Presentation Transcript: Getting Started with Unified Communications in an Exchange 2007 Environment
Sponsored by: DellEMC and Intel®Check out this webcast transcript to learn how to implement Office Communications Server in a Microsoft Exchange environment, looking at unified communications solutions encompassing unified messaging, data web conferencing and audio conferencing.
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The Promise of Mobile Unified Communications
Sponsored by: BlackBerryMobile unified communications allows organizations to provide employees with the ability to collaborate and communicate efficiently, as well as access information on-demand.
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Eight Strategies for First Rate Customer Service
Sponsored by: Cisco Systems, Inc.This paper provides eight strategies for creating a relationship with your customers that will keep them coming back.
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Achieve Eco-sustainable Innovation While Driving Profitable Growth
Sponsored by: Alcatel-LucentAlcatel-Lucent's innovation engine explores new ideas and opportunities to address environmental concerns while solving business problems.
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Peace of Mind for the Life of Your Business
Sponsored by: Cisco Systems, Inc.In today's rapidly changing marketplace, small businesses are facing new challenges and competitive pressures. Read this whitepaper to learn how to choose the right vendor to build the solutions that your business needs.
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Extending Enterprise Networks with Service Delivery Environments
Sponsored by: Alcatel-LucentThis vendor white paper - prepared by Alcatel-Lucent - discuses how service providers need to continuously expand their service offerings to address increasing competitive demands, create new ways to drive business and increase market share.
