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  • Report – Benchmarks for UC TCO

    Total cost of ownership is a key metric for assessing costs, benefits and risks of a UC solution – enabling organizations to properly evaluate competing solutions. It aligns their final decision with business needs, while understanding the effects of future requirements and functionalities.

  • Unified Communications Buyer’s Guide

    This Unified Communications Buyer's Guide explores how UC can benefit your organization, how to know if your company is ready for UC, questions you should ask any potential UC vendor, and much more!

  • Business Case for Integrated Unified Communications and Contact Center Solution

    In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.

  • Best Practice Tips on Building a Unified Communications Business Case

    Unified communications (UC) is not so much a system as it is a way of thinking about the impact of the next generation of communications capabilities on businesses large and small. Use this guide to find the best UC solution for your organization, exploring the benefits and identifying the preferred modes and means of communication.

  • Unified Communications Buyer’s Guide

    The Unified Communications Buyer's Guide offers complete information to help you compare your options, including guidance to help you evaluate solutions and best practices for getting the most out of your UC vendor.

  • Unified Communications Pocket Guide

    This guide is intended for both IT staff, voice system managers, as well as CIOs. It describes the issues decision makers need to understand as they set out to build a winning unified communication strategy.

  • IP Telephony from A-Z -- The Complete IP Telephony eBook

    Check out this comprehensive eBook to discover the ins and outs of IP telephony system selection, deployment, and management.

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