All Research Sponsored By:BlackBerry
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The CIO's Guide to Fixed Mobile Convergence
Organizations seeking solutions that provide high-performance access while addressing security needs can leverage fixed mobile convergence (FMC) systems to enhance communication. This document explores why your organization should implement an FMC solution, the benefits of FMC and considerations for methods of implementation.
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Understanding High Availability for the BlackBerry Enterprise Server
Read this technical white paper to learn about the evolution of mobile devices and the introduction of high availability in a mobile context. Also learn about the Blackberry as well as load balancing, failover thresholds, and limited downtime upgrades.
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Mobilizing Field Forces on Smartphones
This ABI Research white paper examines the use of smartphones as tools for mobile field workers as a replacement for rugged devices. Through interviews with multiple companies with we found that the TCO of owning smartphones was 14% - 85% less than rugged devices.
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Disaster Recovery Planning for BlackBerry Enterprise Server for Microsoft Exchange
This document provides an overview of BlackBerry® Enterprise Server components and is intended to help administrators prepare for the design and delivery of disaster recovery procedures for the BlackBerry environment.
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The CIO's Guide to Mobile Security
Learn about the challenges associated with increased worker mobility and how to create an effective enterprise wireless security strategy with some suggestions for an enterprise wireless security policy.
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Blackberry Enterprise Server for Novell GroupWise
The collaboration client that was previously named BlackBerry® Instant Messaging for Novell® GroupWise® Messenger is now named the BlackBerry® Client for Novell® GroupWise® Messenger.
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Heinz Uses Wireless Technology to Gain Retail Advantage
Heinz wanted to speed up and improve the quality of scorecard information they gathered about Heinz brands in retail stores; so they used the Electronic Retail Audit solution on BlackBerry devices to provide brokers with accurate feedback.
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Blackberry Solution Increases Customer Service for Corporate Real Estate Company
J.J. Barnicke's sales people needed instant access to corporate property information to better serve clients and speed up sales cycles. They also needed wireless access to CRM data This case study explains how J.J. Barnicke is using BlackBerry and the sales force solution to access CRM information about clients.
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School Bus Operator Drives Competitive Advantage with Blackberry Solution
Southland Transportation, providing school bus and other transportation services, deployed BlackBerry® smartphones, with a custom-built application, to their drivers so they can report road conditions and delays quickly and easily providing timely and accurate updates for everyone.
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Mobile Social Networking and the Next Generation of Handheld Devices
This paper explains how social networking and the next generation of handheld devices will improve business decision-making through efficient, unified communications and location awareness.
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Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones
Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.
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Introduction to Blackberry® Java® Development
The Blackberry® Java® Development Environment (BlackBerry JDE) is a fully integrated development environment and simulation tool for building Java Micro Edition (Java ME™) applications for Java-based Blackberry® smartphones.
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Best Practices for Mobile Development
In this webcast, author Mike Kirkup tells about mobile development with their features and limitations and describes Smartphones which store data in the memory.
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Introduction to GPS and Blackberry
In this webcast you will learn that Global Positioning System (GPS) is a series of 24 geosynchronous satellites that continually transmit position information.
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The Promise of Mobile Unified Communications
Mobile unified communications allows organizations to provide employees with the ability to collaborate and communicate efficiently, as well as access information on-demand.
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Managing Application Push in the Blackberry Enterprise Solution
In this webcast you will learn that application push is the process of remotely installing software on a BlackBerry smartphone.
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Troubleshooting Enterprise Activation Issues
This webcast will cover the following topics: Enterprise activation overview, Prerequisites for enterprise activation, Troubleshooting stage 1 issues: activation, Troubleshooting stage 2 issues: verifying encryption etc.
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Blackberry Enterprise Solution: Security Technical Overview
This document describes the security features of the BlackBerry Enterprise Solution and provides an overview of the BlackBerry security architecture.
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Policy Reference Guide: Blackberry Enterprise Server
Devices that are running the BlackBerry Application Suite can use all the IT policy rules that are associated with the supported features of the BlackBerry Application Suite.
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BlackBerry Device Software v4.5
Upgrading to BlackBerry® Device Software v4.5 opens up a whole new world of features and functionality.
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CRM for the Professional on the Go
Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental to do later box, but the reasons to make it a priority are compelling. Read this paper to discover why.
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Going Mobile: Developing an Application Mobilization Plan for Your Business
The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organization's needs to mobilize enterprise applications and systems.
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Developing an Effective Corporate Mobile Policy
By now, most organizations are clear on the advantages and benefits of wireless data solutions in the enterprise. However, It is no longer enough to rely on ad hoc policies regarding wireless computing.
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What's New in BlackBerry® Enterprise Server v4.1 with Service Pack 5 for Microsoft® Exchange
View this webcast to learn about the new wireless capabilities as well as enhanced administrative features that were introduced with the latest release of BlackBerry Enterprise Server for Microsoft Exchange.
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BlackBerry Smartphone Simulators
There are a variety of BlackBerry® simulators available to emulate the functionality of actual BlackBerry products, including BlackBerry smartphones and BlackBerry® Enterprise Server.