All Research Sponsored By:Boost.ai
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12 tips to immediately improve customer satisfaction
In this blog post, you’ll learn how you can build a culture that puts the customer first across every business unit. Although the path may seem daunting, the benefits of happy, loyal customers are well worth your time and effort. Read on now to discover actionable tips you can use for immediate improvements in your customer experience strategy.
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The 2025 guide to chatbots in the banking industry
Explore the latest trends and innovations in banking chatbots, from enhanced customer service to increased employee efficiency. Discover how AI-powered virtual agents are reshaping the industry in 2025. Read the full blog post to learn more.
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How we make LLM-powered Conversational AI safe for regulated industries
Learn how tamperproof guardrails protect LLM-powered systems in regulated industries, ensuring security and compliance in customer interactions. Read the full blog post to discover Boost.ai's approach to building secure, purpose-driven conversational AI.
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Transforming customer experience: the rise of insurance chatbots
Discover how insurance chatbots are transforming customer experience with 24/7 availability, faster response times, and cost savings. Learn the different types of chatbots and their benefits for insurers. Read the full blog post to explore successful chatbot implementations and emerging industry trends.
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A generative-first approach to conversational AI
Discover how a generative-first approach can transform conversational AI, enabling hyper-personalized virtual agents that leverage real-time data to deliver seamless user experiences. Learn about the key components that make up this innovative approach. Read the full blog post to explore the future of conversational AI.
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Virtual agents: what are they and how to get one?
Virtual agents are transforming customer service with personalized AI-powered support. In this blog post, you'll learn how these intelligent assistants can benefit your business and how to get started with virtual agents. Read on now to discover the power of conversational AI.
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What is contact center automation? Tips for getting started
This blog post explores the latest insights on contact center automation and how it can enhance customer service. Read on now to discover trends, tips, and strategies for streamlining operations and empowering your agents.
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Conversational IVR and the dawn of intelligent automated phone support
Advances in AI are revolutionizing IVR systems, allowing businesses to move away from frustrating legacy systems. Read this blog post now to learn how conversational IVR can transform your phone support and improve customer experience.
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Embracing the future of hyper-personalized customer experience
This blog post explores how large action models can transform customer experiences with hyper-personalized services, boosting satisfaction and loyalty. Read on now to learn more.
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The Total Economic Impact™ Of Boost.Ai’s Conversational AI Platform
The Boost.ai conversational AI platform helped a financial services organization automate 70% of customer inquiries, freeing up employees to focus on value-added tasks. This resulted in $15.7M in FTE reassignment savings and $10.9M in income uplift over 3 years. Read the full Forrester Total Economic Impact report to learn more.
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How Conversational IVR Is Revolutionizing The Modern Contact Center
Discover how conversational IVR can revolutionize your contact center. This guide explores the benefits of voice bots, including increased accuracy, flexibility, and reduced costs. Learn the 5 steps to a successful voice project and how boost.ai's solutions can transform your customer experience. Read the full white paper.
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Navigating The Future Of CX: Trends, Insights And Predictions For Conversational AI In 2024
As customer expectations evolve, businesses must leverage conversational AI to enhance CX. Explore insights on trends like automation, omnichannel strategies, and responsible AI to transform your customer service. Read the white paper to discover how to deliver exceptional experiences.
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Market Guide for Conversational AI Solutions
Explore the evolving conversational AI market with Gartner's Research Report. Discover GenAI-native solutions, essential capabilities, and expert recommendations to navigate the vendor landscape and choose the right solution. Access the full report for insights.
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The Enterprise Chatbot Guidebook
This comprehensive guidebook explores enterprise chatbots and conversational AI, outlining how they can automate customer service, increase sales, and boost efficiency. Learn about the history, key features, and real-world use cases across industries. Download the e-book to discover how AI-powered chatbots can transform your customer experience.
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5 Essential Steps to Enhancing Interactions with Conversational AI
This eBook outlines 5 essential steps to successfully automating customer relationships with conversational AI. Learn how to identify use cases, select the right technology, and implement a winning strategy. Read the full white paper to transform your customer experience with AI.
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How Conversational AI Can Significantly Improve Customer Experience In The Financial Services Industry
Conversational AI can significantly improve customer experience in the financial services industry by automating routine inquiries, enabling 24/7 support, and gathering valuable customer feedback. Learn how leading banks are putting conversational AI into practice - read the full white paper.