The Total Economic Impact™ Of Boost.Ai's Conversational AI Platform

Cover Image

The Forrester Total Economic Impact report takes a deep dive into the ROI and financial implications of Boost.ai's conversational AI platform.

By automating 70% of inquiries, a representative organization cut customer service costs and boosted revenue through enhanced cross-selling and upselling. The platform yielded $15.7 million in FTE savings, $10.9 million in additional income, and a 293% ROI, totaling a $19.9 million net present value over three years. Additional unquantified advantages include better work quality and customer satisfaction.

Read the full report to learn more.

Vendor:
Boost.ai
Posted:
Aug 1, 2024
Published:
Aug 1, 2024
Format:
PDF
Type:
Forrester Total Economic Impact Report
Already a Bitpipe member? Log in here

Download this Forrester Total Economic Impact Report!