The Enterprise Chatbot Guidebook
The Enterprise Chatbot Guidebook is an in-depth resource on chatbots and conversational AI. It explains their importance in digitizing customer service for large companies. The guide discusses chatbot history, the evolution to conversational AI, its workings, and the advantages of advanced chatbots. It includes use cases in sectors like banking and telecom.
Ideal for newcomers or those advancing to AI-driven virtual agents, the guidebook provides essential knowledge for excelling in the digital customer service domain. Discover how conversational AI can elevate your customer interactions.