A generative-first approach to conversational AI
Generative AI is transforming conversational AI, enabling dynamic and intuitive chatbot interactions. This post explores Boost.ai's generative-first approach for seamless, hyper-personalized experiences.
Key highlights include:
- Orchestration layers routing queries to specialized topics while maintaining a unified experience
- Generative agents with guardrails and controlled flows for safety and natural dialogue
- Real-time personalization using customer data to optimize conversations
By combining these components, businesses can harness generative AI while ensuring control and security. Read on to learn more now.