Virtual agents: What they are and how to get one
Virtual agents are transforming customer service automation, with 56% of companies saying conversational AI is driving disruption. This blog post explores virtual agents, how they work, and the power of conversational AI for personalized, human-like responses.
Key points include:
- Virtual agents, or chatbots, use natural language processing to interpret queries and execute tasks.
- Conversational AI enables understanding context, asking questions, and making recommendations.
- Businesses can use pre-built modules to deploy and scale technology.
- And more
Read the full blog post now to discover the power of conversational AI.