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  • A Computer Weekly e-Guide to CRM

    Sponsored by: TechTarget ComputerWeekly.com

    We take a look at the fundamental do's and don'ts of Customer Relationship Management. Including examples of how companies are utilizing it to their advantage and how to avoid making mistakes in the world of building bridges with your customers.

  • Migrating And Modernising To AWS With Softwareone

    Sponsored by: AWS SoftwareOne

    Discover the business value of migrating to AWS with SoftwareOne's expertise. Learn how to assess your cloud readiness, plan your migration, and optimize costs. Download the e-book to accelerate your cloud journey.

  • Technical Customer Support: A Hidden Revenue and Loyalty Creator

    Sponsored by: GoTo

    CCW Europe and GoTo teamed up to survey how customer management leaders are cultivating memorable customer experiences through first contact resolution (FCR). The results are laid out in this report alongside some actionable strategies that CX teams can adopt to really propel their FCR rates to new levels.

  • The Total Economic Impact ™ Of Atlassian Jira Service Management

    Sponsored by: Atlassian

    Download the following Forrester Research report to gain an in-depth economic evaluation of Atlassian Jira Service Management. The results of Atlassian users include a 10% reduction in service requests and savings of 115 hours monthly.

  • Domain Name System (DNS) Security

    Sponsored by: Cisco

    SRM leaders must fully understand the FedRAMP program, its security levels, and the authorization process to make informed cloud security decisions. Verify CSP FedRAMP status and ask probing questions. Remember that using a FedRAMP-authorized cloud does not absolve security responsibilities. Read the full Gartner Research Report to learn more.

  • Fast Close. Faster Insights.

    Sponsored by: Sage Intacct (North America)

    Explore how finance leaders can automate the financial close to save time and boost strategic impact. Access this report to discover insights from a global survey on the people, processes, and technology driving faster, more accurate closes.

  • The Path To Data Excellence: The Alation Data Maturity Model

    Sponsored by: Alation

    How do “data mature” firms become that way, and how can others do the same? This white paper introduces a data maturity model to provide a common framework for benchmarking and advancing data management capabilities. Read on to learn how you can drive success on your own data maturity journey.

  • Strata Network Security Buyer’s Guide

    Sponsored by: Palo Alto Networks

    In this e-book, discover the essential buyer’s guide to network security solutions, and the secrets to creating security RFPs that get results.

  • Secure Efficient and Flexible Capacity Tier for Veeam Backups

    Sponsored by: DataCore Software Corporation

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  • Taking Linux in the enterprise to a new level

    Sponsored by: TechTarget ComputerWeekly.com

    In this e-book, you will discover how to optimize server reliability, uptime, and IT manageability (and meet your SLAs) using an enterprise-grade Linux platform. Read on to ensure your business receives the processing power it needs to address increasingly sophisticated and demanding application requirements.

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