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  • Leading transformation through uncertainty

    Agile organizations require effective agile leadership to drive cultural change. Learnmore about the traits, beliefs, behaviors, and other necessary characteristics of the agile leadership style in this 21-page Atlassian guide. Download the guide to enhance your agile team’s practices and tools.

  • Digital Business Transformation in Established Organizations: Ride the Third Wave of Enterprise Agility

    In this Gartner report, learn about the three waves of enterprise agility—spanning from 1980 to 2027—and how CIOs must develop an agile digital transformation strategy to stay ahead of the curve. Download and read the report here.

  • 2020 CIO Agenda: Industry Perspectives Overview

    This Gartner resource parses through the 2020 Gartner CIO Survey and provides a brief overview of the top 10 “fitness” attributes helping CIOs understand the global industry. Find out how these organizations used strategy, executive leadership, risk tolerance, and technology to overcome disruption. Read the full findings here.

  • 5 core responsibilities every admin should master

    Atlassian admins at scale are experiencing operational disconnect across their organization as users, teams, instances, and complexity all rise. This guide provides an overview of 5 key skills and responsibilities that admins should prioritize to get the job done, from governance to certifications. Download the guide here to learn more.

  • Evaluating Vendor Risk Management

    As organizations continue to adopt cloud services, assessing the security risk of each service through a standardized evaluation process becomes critical to preventing data breaches. This guide is designed to help your organization develop a security risk scoring system to evaluate potential risks. Download the guide to learn more.

  • The Atlassian Guide to Cloud Identity and Access Governance

    In the Atlassian Guide to Cloud Identity and Access Governance, discover the important changes in IAM as organizations have moved to the cloud.

  • Understanding Zero Trust Security

    Inside this white paper, find the current state of workplace security, the basic principles of the Zero-Trust security model, and how you can begin your journey towards a Zero Trust-secure workplace environment.

  • EBSCO Delivers Always-On Services Through Agile Incident Management

    It doesn’t take long to see how much strain 24/7 availability places on development and operations teams. Combining agile methodology and incident management, organizations benefit from collaboration and integration in their monitoring and alert resolution. Read this case study to learn how EBSCO leveraged agile incident management.

  • The future of ITSM is agile: A practical guide for workingwith ITIL® 4 and Atlassian

    To meet needs for stability and reliability, IT teams are embracing agile approaches when it comes to workflow management. ITIL 4 – the latest update of the IT Infrastructure Library – combines agile and DevOps methodologies into ITSM. Learn how to prioritize culture over tools. Read the ITIL 4 agile guide here.

  • Looker trusts Opsgenie to help deliver their service to 200,000 users every day

    Clear communication is essential in the business world, where problems arise quickly wreak havoc on a company’s service and bottom line. Relying on only Slack to communicate with your employees and customers just doesn’t cut it. Read on to learn how Opsgenie’s alert services helped on of their clients improve communication and minimize downtime.

  • Critical Capabilities for Enterprise Agile Planning Tools

    Agile development is at the crux of DevOps methodologies. Many organizations are turning to enterprise agile planning (EAP) tools to help encourage collaboration, integration, and visibility. This Gartner report evaluates 11 different EAP tools’ product features, based on various use cases. Read the guide now.

  • Magic Quadrant for Enterprise Agile Planning Tools

    Enterprise agile planning (EAP) tools are becoming a central part of application development lifecycle management. This Gartner Magic Quadrant assesses 17 EAP providers, reviewing different vendors’ strengths and weaknesses. The report analyzes which vendors are impacting the market the most. Access the Magic Quadrant here for EAP market insight.

  • Modern Incident Management for IT Operations

    The bad news: Incidents are going to happen, no matter what. The good news: Your operations team has control over how they respond to those inevitable incidents. With the right incident management strategy, the way your team handles an issue can be a success story. Read this 25-pg guide to learn about the 6 steps of modern incident management.

  • Incident Management Handbook

    On-call can be, well, a bit stressful. Keeping services available and functioning 24/7 is a demanding process. With the right incident management tools at the ready, you can be more confident about incident resolution. This 71-pe guide is chock-full of insider tips and best practices for incident management. Read the guide here to get started.

  • The Forrester Wave™: Strategic Portfolio Management For Agile Organizations, Q4 2019

    The increase in Agile teams is great news for software delivery processes – and okay news for management. The shift toward decentralized planning and data aggregation has enterprises searching for the best SPM tool. This Forrester report evaluates 8 SPM vendors on their current offerings, strategies, and market presence. Access the report here.

  • The Atlassian Approach to Incident Management

    As demands for always-on service availability continue to compound, intuitive incident management tools are worth their weight in gold. Jump into this webinar from Atlassian to learn how their Incident Management tool can improve ITOps workflows, quickly integrate into DevOps processes, and more.

  • How to scale IT and get ahead of the growth curve

    In times of growth, IT must solidify its foundation and understand the increasing demands of risk assessment and application development. At the same time, IT must plan ahead and future-proof their tools and practices. It can be a hard balance. Read Atlassian’s blog to find out some insider tips on how IT should handle growth.

  • Four Enterprise priorities and how Atlassian tools can help

    When assessing your tech stack during periods of growth, remember that your tools should be adaptable to both your needs in the present and those in the future. Read the tips and tricks for managing growth with enterprise IT systems with Atlassian’s white paper here.

  • Teamwork in the enterprise

    With more and more people working remotely, teams are more distributed than ever. How can we understand the best practices for a team that’s not face-to-face? Explore what teamwork will look like in 2020 and onward by listening to Atlassian’s webinar now.

  • Tips to Make a Lean, Mean ITSM Machine with Atlassian

    Jump into this webinar with Paul Buffington, a senior ITSM solutions architect from Atlassian, to learn firsthand about how to apply lean and Agile development principles to ITSM

  • New Ways of Working with ITIL 4

    In its newest version, ITIL, the industry standard ITSM framework has undergone a bit of a facelift, embracing modern agile and DevOps methodologies. Tune into this webinar to hear ITSM and ITIL evangelists discuss what’s new within ITIL 4, and discover best practices for earning its full benefit suite.

  • Enterprise Service Management, Q4 2019

    Inside this Forrester analysis, find out how the top 15 enterprise service management providers stack up against each other in Q4 2019. Using 23 unique evaluation criteria, learn how each provider matches up against common infrastructure and operations demands.

  • The Next Wave: A Modern Approach to Enterprise Service Management

    Enterprise service management (ESM) represents the next wave of digital tools, extending the capabilities of ITSM software to the rest of the organization. Tune into this webinar to hear industry experts from Forrester and Atlassian discuss ESM in depth.

  • Are You a Lean, Mean ITSM Machine?

    Take this interactive quiz to pinpoint which stage of the ITSM journey your team is on – and get matched with corresponding resources to help you get to the next stage.

  • The Total Economic Impact of Atlassian for ITSM

    Inside this economic impact analysis from Forrester, discover how leading IT analysts have quantified Atlassian’s Jira Service Desk platform and its impact on real-world IT service management strategies.

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