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  • Solve for X

    Sponsored by: 8x8

    Download this guide to conversation AI in the contact center to learn the 4 big benefits of using AI for customer engagement, as well as 4 tips to create exceptional self-service experiences.

  • Royal Holloway: Testing antivirus efficacy in Linux

    Sponsored by: TechTarget ComputerWeekly.com

    Antivirus software plays an important part in protecting users and networks from malware, so installing and keeping it up-to-date is essential in securing computing devices. Yet Linux users believe this OS can only be marginally affected by malicious software. In this Royal Holloway article, we evaluate the effectiveness of some antivirus products.

  • The currency of trust: why banks and insurers must make customer data safer and more secure

    Sponsored by: TechTarget ComputerWeekly.com

    Banks and insurers enjoy a significantly higher level of trust from consumers in the cyber security of their systems than any other sector, but the financial services industry is less confident in its ability to detect security breaches, this report from Capgemini reveals.

  • 2024 ANZ CX Intelligence Report

    Sponsored by: ServiceNow

    Australia and New Zealand have a customer service problem – the nations are stuck on hold. Wait times have increased for the third year running – with more than 107 million hours spent on hold, up 11% from last year. To make problems worse, customers' expectations have risen to an all-time high, making it even harder for organisations to keep up.

  • Tools Designed for Security Could Be Your Biggest Security Threat

    Sponsored by: Tanium

    How can your organization’s cybersecurity tools become cybersecurity threats? Through tool sprawl. In this white paper, learn how to tackle that issue in three steps.

  • Enterprise Buyer’s Guide for Secrets Detection

    Sponsored by: GitGuardian

    This buyer's guide outlines 10 key considerations for choosing a secrets detection platform to secure your software supply chain. Learn how to gain complete visibility, implement effective detection, streamline remediation, and empower developers. Read the full guide to strengthen your secrets security posture.

  • Transform your Applications

    Sponsored by: Red Hat

    Azure Red Hat OpenShift provides a unified, cloud-based application platform to modernize apps, build cloud-native services, and accelerate innovation. Unlock new business possibilities with expert-managed hybrid cloud services. Read the full white paper to learn more.

  • Future of Work

    Sponsored by: TechTarget ComputerWeekly.com

    In this extract from his book, The Future of Work, Jacob Morgan looks at the five key factors shaping the way we work.

  • InFocus: IBM

    Sponsored by: IBM

    As part of Canalys’s series of “InFocus” reports, Canalys assessed IBM’s global channel strategy and performance, while considering the implications for partners moving toward AI and hybrid cloud. Read on to learn why the report proclaimed IBM as well-positioned to offer business partners deep collaboration and support.

  • Digital Industries Software Digital Execution Manual

    Sponsored by: Siemens

    This 21-page e-book breaks down how to transform your application development practice and accelerate digital transformation. Read on to discover the elements of digital execution – and much more.

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