4 tips for unlocking exceptional self-service using AI

One of the hottest topics in contact center and customer experience innovation is the use of AI. Conversational AI in particular is quickly advancing in its capabilities, and is now able to enhance and progress customer interactions with reduced friction and frustration.

Download this guide to conversation AI in the contact center to learn the 4 big benefits of using AI for customer engagement, as well as 4 tips to create exceptional self-service experiences.

Vendor:: 8x8
Posted:: Jun 1, 2024
Published:: Jun 1, 2024
Format:: HTML
Type:: eBook

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