ComputerWeekly.com Research Library

Powered by Bitpipe.com

Social NetworkingResearch

  • The Multi-Channel Marketing Chasm

    Sponsored by: e-Spirit AG

    Access the following infographic to uncover 5 tips that can help you close the social marketing gap. Learn how to identify your biggest gaps, why technology needs to be connected to business goals and more.

  • Best Practices in Customer Experience Management

    Sponsored by: IBM

    In this e-guide from the experts at SearchCRM.com, find out why social media has become a powerful tool for customer experience management (CEM), and discover what you can do to drive social media success.

  • Social Monitoring Tools Give GNC Marketing Muscle

    Sponsored by: IBM

    In this exclusive Solution Spotlight, discover how nutritional products retailer GNC successfully leveraged social channels  to grow their customer base and create "a net increase in the discussions about GNC,'' according to Chris James, director of social media at GNC.

  • Enterprise Architecture Summit 2014

    Sponsored by: Gartner

    Organizations today are facing unprecedented disruptions and opportunities brought on by increased digitization and are looking for guidance on what it takes to get through this transformation. Access the following 2014 Summit brochure to see exactly what is going to take place this year.

  • Enterprise Collaboration Strategy: Tips for Success and Best Practices for Making the Business Case

    Sponsored by: Jive Software

    Access the following expert e-guide to join Dawn Lacallade, the director of social strategy and content programming at LiveWorld in San Jose, Calif., to explore the top 10 tips for enabling a successful enterprise collaboration strategy.

  • The Digital Enterprise

    Sponsored by: ComputerWeekly.com

    Not every business is a digital business, but every business must become digital, writes Karl-Heinz Streibich in this book extract.

  • Presentation: Virgin Media’s unified communications strategy

    Sponsored by: ComputerWeekly.com

    Colin Miles, director of IT Technical Services of Virgin Media explains how unified communications has transformed the company, in this presentation for Computer Weekly's 500 Club for IT leaders.

  • Transforming Customer Experience in the New Digital World

    Sponsored by: Genesys

    In this white paper, learn why taking a holistic approach to digital channels in the contact center can help you deliver consistent, seamless, personalized experiences across all customer channels.

  • Measuring Community Health with Indicee Analytics

    Sponsored by: Indicee

    The e-book provides examples of what to measure to ensure healthy, engaged communities, and how to measure it using analytics. Also included is a re-cap of the location for the full framework.

  • New Contact Center Metrics to Fit Busy New Customers

    Sponsored by: Aspect

    View this exclusive e-guide to learn more from Fluss and other CRM experts as they explore the right and wrong way to leverage mobility to reach busy customers, as well as how to implement new contact center metrics to measure the effectiveness of new channels -- including email, chat, and social media.

  • Systems of Engagement: The Future of Enterprise IT

    Sponsored by: Hewlett-Packard Limited

    In this brief on-demand video, Forrester Research Vice President and Principal Analyst John McCarthy describes how systems of engagement are shaping the future of enterprise IT. Tune in to learn more today.

  • Improving Employee Productivity with Social Tools

    Sponsored by: SuccessFactors

    This resource examines today's changing workforce, and describes how social tools are becoming the key to better employee productivity, satisfaction, and profitability.

  • Server Services from IBM

    Sponsored by: IBM

    Access this expert resource to discover what many are using to design, build and manage high-performing server infrastructures to accommodate a spike in data volume.

  • Making Sense of the Chaos: Measuring The Influence of Social Media

    Sponsored by: IBM

    In this white paper, find out how, with the right tools in place, today's marketers can understand the value social media provides as a marketing channel and, in coordination with other channels, drive conversions and, ultimately, revenue.

  • 8 Ways To Build Your Brand Using Social Media

    Sponsored by: MarketWired

    Savvy companies are integrating social media into their marketing plans in order to take advantage of opportunities such as lead generation, real-time customer service, and interaction with brand evangelists. In this white paper, learn eight tips to help you reap the opportunities and build your brand with social media.

  • Best Practices: 10 must-have metrics and benchmarks for better recruiting

    Sponsored by: SuccessFactors

    To maximize company performance, you need the best talent – and the best talent comes from superior recruiting. This resource counts down 10 must-have metrics and benchmarks for better recruiting.

  • How to Collect, Analyze, and Capitalize on Social Data

    Sponsored by: Oracle Corporation UK Ltd

    Consult the following white paper to uncover how with the right platform in place, you can begin to leverage social data. Discover how you can gain a much clearer and detailed understanding of the customers' needs, wants, and how you can take that information to tailor a truly unique and powerful customer experience.

  • Measuring Social Media Marketing

    Sponsored by: Oracle Corporation UK Ltd

    Consult the following research brief to uncover what it takes to measure social media in a way that can deliver actionable insights to drive higher business value. Discover what to track, why, and what other successful businesses are doing to get the most out of social media.

  • The New Face of Google+

    Sponsored by: Oracle Corporation UK Ltd

    Access the following white paper to discover what exactly is new to Google+ and how you can make the most of the platform and its features. Also uncover the best practices that will increase the likelihood of user engagement and more.

  • Facebook: Where the Business Can Shop for Clients

    Sponsored by: Oracle Corporation UK Ltd

    Consult the following white paper to uncover what you can do to reap the benefits of precision targeting. Learn how to mine the right information about potential customers, their groups, and more.

  • Best Practices: Social Recruiting – Five tips to improve efficiency and get better results

    Sponsored by: SuccessFactors

    Social recruiting success means more than just connecting through social channels. This valuable resource counts down the top five tips for optimizing social recruiting efforts and driving better results.

  • Workforce and Customer Experience Assessment

    Sponsored by: IBM

    Access the following resource to take the social business assessment to find out just how "social" you really are. Also uncover how the social business can ultimately create a smarter workforce and exceptional customer experience.

  • Multi-Channel Contact Center Metrics for Analyzing Customer Satisfaction

    Sponsored by: Five9

    This exclusive e-guide discusses the contact center metrics necessary to measure customer experience across multiple channels, including: chat, communities, email, social media, text messaging, and more.  Also, get an in-depth look at social media channels and how to avoid the top five pitfalls of social media in the contact center.

  • From Social Media to Social CRM: Reinventing the Customer Relationship

    Sponsored by: IBM

    Access the following white paper to uncover the steps to building a social CRM strategy—who needs to be part of the strategy, how to evaluate the customer relationship control, and more.

  • Social Business - Patterns in achieving social business success

    Sponsored by: IBM

    Consult the following white paper to uncover the social business practices top performing organizations are leveraging to gain a strong foothold in the market. Gain insights on 6 focus points that will improve your social business initiative, and much more.

Bitpipe Definitions: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Other

What's Popular at Bitpipe? Daily Top 50 Reports | Daily Top 100 Topics | Popular Report Topics

ComputerWeekly.com Research Library Copyright © 1998-2014 Bitpipe, Inc. All Rights Reserved.

Designated trademarks and brands are the property of their respective owners.

Use of this web site constitutes acceptance of the Bitpipe Terms and Conditions and Privacy Policy.