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IT Management Research

  • Consolidating IT Tech Support for Multi-vendor Environments

    Sponsored by: IBM

    Download this resource to discover an integrated technical support method suited to multi-vendor IT environments, and which offers proactive and predictive analytical support for server hardware, software, storage, and networking devices.

  • Improve Customer Service and IT Service Support via Cognitive Computing

    Sponsored by: IBM

    Delve into the thickets of your multi-vendor IT landscape, and discover how to easily and quickly resolve your IT support problems in order to get your systems back online with cognitive computing. Tune in now to revamp your customer support with an automated technology support service.

  • Hybrid Cloud Adoption Gains Momentum

    Sponsored by: Atos

    As hybrid cloud becomes a larger part of the IT landscape, many are looking into redefining the roles of IT professionals. Explore this report from Forrester that explains why more organizations are adopting hybrid cloud.

  • UK and Ireland IT salary survey 2016/2017 infographic

    Sponsored by: ComputerWeekly.com

    Access this infographic for the condenced information about the salary survey 2016/2017 findings.

  • Streamline Data Center Maintenance with Multivendor Technology Support

    Sponsored by: IBM

    Here's how to realize proactive multi-vendor IT support: Watch this video to streamline maintenance support for hardware, software, and your multiple vendor relationships with a single point of contact. Discover a technical appliance purpose-built for your heterogeneous data center environment.

  • Technical Support for Your Growing IT Inventory

    Sponsored by: IBM

    Reactive IT support for critical maintenance is no longer enough. Tune into this video to improve IT service and simplify inventory management with strategic implementation of a technical support appliance that provides user-specified hardware inventory discovery.

  • The Keys IT Needs to Manage Windows 10 Mobile Devices

    Sponsored by: vmware airwatch

    The Windows 10 MDM client consists of two primary components: one for enrolling the device, the other for managing it. Understand these two components to decide how to best manage Windows 10 Mobile devices in the enterprise.

  • Computer Weekly – 28 March 2017: Making the UK fit for 5G

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we look at the government's new 5G strategy and assess whether it's enough to stimulate development of next-generation mobile networks. We meet some of the Silicon Valley startups hoping to revolutionise big data. And we examine how to prevent the move to DevOps from harming work-life balance. Read the issue now.

  • Driving Data Center Growth and Innovation with Trusted Hardware Support

    Sponsored by: IBM

    Discover a technical support service designed to help you respond effectively to changing hardware demands, from expanding product and service lines to regulatory mandates. Read on to learn about proactive support that will simplify your IT asset management, enhance service quality, and control costs.

  • How Leaders In ITSM Tap All Areas Of Knowledge To Find Success

    Sponsored by: Skillsoft

    When it comes to solving IT problems, knowledge is power. Smart organizations use all areas of knowledge within the business, making it easy to collaborate. Discover how leaders in IT service management (ITSM) tap all areas of knowledge within their business, and allow for a collaborative environment for their support workers.

  • How to shore up your offshore IT services

    Sponsored by: Sphere Software

    Offshore IT can be particularly tricky to manage, especially if you lack strong personal ties with the offshore employees you will be working with. Continue reading this expert guide for tips on how to choose the best location for your offshore IT services, as well as tips for offshore IT management.

  • Unified Endpoint Management - Security and Productivity for the Mobile Enterprise

    Sponsored by: Citrix

    Discover a UEM solution that provides a single pane of glass to manage and secure, devices and operating systems, whether laptops, smart phones, tablets or any other device.

  • IT Service Management Blueprint: Consolidate and Gain Control of Your Service Desk

    Sponsored by: ServiceNow

    This white paper offers a blueprint for getting your help desk under control, while advancing service management delivery within your organization. Read on to discover suggested steps to enhance ITSM, including how to consolidate apps and data, organize services, and more.

  • 10 Things IT Needs to Know about Cloud, Now

    Sponsored by: Intel® Technology Provider

    Is your enterprise—including both business stakeholders and IT admins—prepared with an IT cloud strategy? If not, the time to strategize is now, and by accessing this guide, you'll discover 10 essential FAQs organizations ask when formulating a comprehensive cloud implementation strategy.

  • Hybrid Cloud: Paving the Way for Innovation in the Digital Transformation Era

    Sponsored by: Intel® Technology Provider

    In many ways, hybrid cloud is the raw material for digital transformation. Read on, as this resource showcases the hybrid cloud landscape in Asia/Pacific, with emphasis on learning to leverage hybrid architecture to improve resource utilization, expand into new markets, and more.

  • Cloud management: Essential guide

    Sponsored by: ComputerWeekly.com

    Organisations that are using cloud are increasingly looking to optimise hybrid workloads across on-premise and external cloud systems. This style of architecture raises issues around cloud management that demand a well thought-out strategy.

  • Lenovo and SAP's Strategic Partnership Illuminated

    Sponsored by: Lenovo

    In this video, you'll delve into the strategic co-innovation SAP and Lenovo are driving with their joint customer base, to achieve success in producing business warehouse data tiering solutions, 8T S/4HANA configuration, and more. Click on now to see the essentials.

  • IT Solutions Provider Fit Revamps Data Center Ecosystem for SAP Appliance Support

    Sponsored by: Lenovo

    Watch this video to learn how Fit achieved greater return on investment from its physical data center space—including its expansive HANA appliances—for scalable growth with the right server architecture.

  • How to Overcome Today's Top ITSM Challenges

    Sponsored by: ServiceNow

    What obstacles are keeping your IT service delivery team from succeeding? Turn your service desk into a business function your company can be proud of: Download this white paper to transform your service delivery by overcoming the top 4 ITSM challenges.

  • 5 Reasons Why It's Time to Upgrade Your Services

    Sponsored by: Dell and Microsoft

    According to IDC, upgrading your server on a regular schedule improves relative performance consolidation, management and reliability. This quick outline lists 5 reasons why it's time to upgrade your servers.

  • Dramatically Improve Service Availability

    Sponsored by: ServiceNow

    Constant availability is an absolute necessity and you can't ignore it. So, are you at risk for unplanned downtime? Access this e-book for several best practices that prepare your IT organization to establish a framework for higher service availability and tackle critical events as pop up.

  • Service Visibility: Your Green Light to a Clear Road Ahead

    Sponsored by: ServiceNow

    Without the right information, you won't be able to make the best decisions. Why would you let your IT operations run blind? Automated service mapping gives you the service visibility you need so that you always have an accurate, up-to-date view of your business services.

  • From Business Strategy to IT Roadmap

    Sponsored by: Nerdio

    Cloud applications have a number of benefits, such as a predictable cost model and ease of deployment. But there are other important considerations when deciding to maintain an IT investment in-house or outsource it.

  • The Journey to Hyper-Converged Success Starts Here

    Sponsored by: Dell EMC

    The journey to hyper-converged success begins, of course, with identifying the right appliance for your workload capacity. Access this infographic to discover the keys to implementing a virtual SAN-based (vSAN) hyper-converged infrastructure, purpose-built to modernize your data center.

  • How to craft the best mobile strategies for business

    Sponsored by: VMware

    There is no single handed approach to follow when it comes to executing the best mobile strategy. However, there are several guidelines that can help optimize mobility. Discover 4 tips that will help your enterprise overcome fundamental issues, from security to cost control – when crafting a mobile strategy.

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