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IT Management White Papers

  • ITSM—Not By the Book

    Sponsored by: Unisys

    This white paper provides five steps organizations can take in developing their ITSM implementation plans to meet their goal of reaching true Applied Service Management..

  • When IT Service Management isn’t What it Could Be: The Importance of Kaizen in ITSM

    Sponsored by: Unisys

    This whitepaper focuses on how you can combine ITSM best practices with a Kaizen approach to eliminate IT inefficiencies and excess costs while modernising your overall service management framework.

  • Storage Redefined

    Sponsored by: SearchServerVirtualization

    Software-defined storage joins the virtualization discussion, and it could play a key role in future-proofing an infrastructure.

  • Service Management Advisory Practice

    Sponsored by: Unisys

    This white paper reveals how to tackle ITSM in the most efficient manner for your business.

  • The Forrester Wave™: North American ITSM Implementation Services Providers,Q2 2014

    Sponsored by: Unisys

    View this informative report issued by Forrester designed to help firms select the ITSM implementation services provider that will assist them in transitioning to the new reality of business services.

  • CIO Decisions E-zine – May 2015

    Sponsored by: SearchCIO.com

    Integrating a hybrid infrastructure -- one that includes applications running on-premises and applications running in the cloud -- requires new tools, more resources and a deep understanding of data.

  • Espria Case Study: Reducing Budget without Impacting Quality of IT

    Sponsored by: RES Software

    The following case study explores how RES Software aided Espria in reaching its goals to reduce operating costs, do more with less, and provide its caregivers with a facet to leverage the benefits of self-service. Access now and learn how you can attain similar results.

  • New Methods to Improve your IT Service Management

    Sponsored by: Unisys

    Read this white paper to learn how to improve your business processes and gain efficiency by addressing serveral questions regarding your ITSM practices.

  • The CIO Paradox: Delivering Better Services to the Enterprise

    Sponsored by: Unisys

    This exclusive whitepaper explains how IT can become a business services provider to the enterprise using multi-sourced business services platforms that provide the business with immediate, personalized access to services required for effective performance. Read on to learn more.

  • Dell Wyse thin client all-in-one 5212

    Sponsored by: Dell, Inc.

    Access this informative data sheet to discover an all-in-one thin client architecture, combining the power of a thin client operating system with a thin client desktop. Explore five industry use cases for this technology and learn how it delivers an excellent virtual desktop experience for users while simplifying management for IT.

  • Top 4 IT Infrastructure Challenges for Midmarket Enterprises

    Sponsored by: Avaya

    Access this resource to learn about the appropriate responses to the midmarket's four biggest concerns when it comes to planning for new IT infrastructure.

  • Do customers drive your technology decisions?

    Sponsored by: Hewlett-Packard Limited

    Consult the following white paper to learn why your customers' needs and wants should be shaping the way you modernize your technology. Access now and find out more.

  • Collaboration Tools Case Study: Kingsley Napley

    Sponsored by: IntraLinks, Inc

    Read this short case study to see how Intralinks VIA was helpful to law firm Kingsley Napley in providing the sharing capabilities required by a large, diverse enterprise and the high levels of security and document control expected in the legal space.

  • Reimagining the Server to Deliver Better IT Services

    Sponsored by: Hewlett-Packard Limited

    Access the following white paper to learn about a cloud-ready, software-defined infrastructure that can help improve the way your IT department operates and can drastically improve the quality of services delivered. Read on to find out more.

  • Insights: 2015 Infrastructure Imperatives

    Sponsored by: Hewlett-Packard Limited and Intel ®

    This in-depth white paper examines the results of a survey of over 1,200 senior IT and line-of-business decision makers in order to determine how today's digital leaders are leveraging IT infrastructure in a way that increases revenue streams, creates faster time-to-market and increases profitability.

  • Securing the Mobile Enterprise Environment

    Sponsored by: Dell, Inc. and Intel®

    Access this white paper to explore best practices for addressing security issues for the mobile enterprise environment, including those for establishing secure mobile access and mobile device security. Discover solutions designed to help your organization maintain tight network and mobile device security while still enhancing employee productivity.

  • Global Connectivity Index 2015

    Sponsored by: ComputerWeekly.com

    Which countries are the most digitally advanced? Find out in the 2015 Global Connectivity Index, which ranks 50 economies for their use of IT, telecommunications and digital technology.

  • Infographic: The Analytics Capability Landscape

    Sponsored by: Actuate

    The following infographic conveniently illustrates the business goals for using analytics. Access now and find out which new approaches are becoming the central analytics focus for most companies.

  • Top 5 Characteristics of Infrastructure Leaders

    Sponsored by: Hewlett-Packard Limited and Intel ®

    This white paper examines the top five characteristics of IT infrastructure leaders.

  • The Secure Mobile Enterprise

    Sponsored by: Dell, Inc. and Intel®

    Access this white paper to learn how to build a secure mobile enterprise. Learn the four essential components that provide complete security coverage for mobile workspaces and explore the key steps and solutions that can help to deliver each of these areas.

  • Enterprise client management with Dell Client Integration Pack

    Sponsored by: Dell, Inc. & Intel®

    Inside this white paper, explore a client management system designed to fit right into your IT infrastructure. Examine test results of how this client management solution compared to others on the market and discover how it offers a number of features and tools not available in other client management offerings.

  • 2015 Report: Profiling Infrastructure Leaders

    Sponsored by: Hewlett-Packard Limited and Intel ®

    This report, based on findings from a December 2014 through January 2015 survey by Coleman Parkes Research on behalf of HP, examines who can be considered the leaders, mainstream players and laggards in modern digital asset management by taking a close look at the most successful (and least successful) management practices.

  • Bringing Ideas to Life in a Continuously Protected Environment

    Sponsored by: Dell, Inc. and Intel®

    Access this case study to discover how one organization implemented leading Dell workstations and desktops to fully equip employees with a customized workspace to meet their project needs and enhance their productivity.

  • The hidden costs of self-signed SSL certificates

    Sponsored by: Symantec

    Read this white paper to discover a detailed breakdown of the real total cost of ownership of a self-sign SSL certificate.

  • Network Specialist Curvature Calls For New Approach To End-of-Life Kit

    Sponsored by: Curvature

    In this e-guide, learn why there is still work to be done in persuading the vendor community to ditch old models of thinking and embrace refurbishment and recycling.

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