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IT Management White Papers

  • How Leaders In ITSM Tap All Areas Of Knowledge To Find Success

    Sponsored by: Skillsoft

    When it comes to solving IT problems, knowledge is power. Smart organizations use all areas of knowledge within the business, making it easy to collaborate. Discover how leaders in IT service management (ITSM) tap all areas of knowledge within their business, and allow for a collaborative environment for their support workers.

  • Unified Endpoint Management - Security and Productivity for the Mobile Enterprise

    Sponsored by: Citrix

    Discover a UEM solution that provides a single pane of glass to manage and secure, devices and operating systems, whether laptops, smart phones, tablets or any other device.

  • IT Service Management Blueprint: Consolidate and Gain Control of Your Service Desk

    Sponsored by: ServiceNow

    This white paper offers a blueprint for getting your help desk under control, while advancing service management delivery within your organization. Read on to discover suggested steps to enhance ITSM, including how to consolidate apps and data, organize services, and more.

  • 10 Things IT Needs to Know about Cloud, Now

    Sponsored by: Intel® Technology Provider

    Is your enterprise—including both business stakeholders and IT admins—prepared with an IT cloud strategy? If not, the time to strategize is now, and by accessing this guide, you'll discover 10 essential FAQs organizations ask when formulating a comprehensive cloud implementation strategy.

  • Hybrid Cloud: Paving the Way for Innovation in the Digital Transformation Era

    Sponsored by: Intel® Technology Provider

    In many ways, hybrid cloud is the raw material for digital transformation. Read on, as this resource showcases the hybrid cloud landscape in Asia/Pacific, with emphasis on learning to leverage hybrid architecture to improve resource utilization, expand into new markets, and more.

  • Cloud management: Essential guide

    Sponsored by: ComputerWeekly.com

    Organisations that are using cloud are increasingly looking to optimise hybrid workloads across on-premise and external cloud systems. This style of architecture raises issues around cloud management that demand a well thought-out strategy.

  • How to Overcome Today's Top ITSM Challenges

    Sponsored by: ServiceNow

    What obstacles are keeping your IT service delivery team from succeeding? Turn your service desk into a business function your company can be proud of: Download this white paper to transform your service delivery by overcoming the top 4 ITSM challenges.

  • 5 Reasons Why It's Time to Upgrade Your Services

    Sponsored by: Dell and Microsoft

    According to IDC, upgrading your server on a regular schedule improves relative performance consolidation, management and reliability. This quick outline lists 5 reasons why it's time to upgrade your servers.

  • Dramatically Improve Service Availability

    Sponsored by: ServiceNow

    Constant availability is an absolute necessity and you can't ignore it. So, are you at risk for unplanned downtime? Access this e-book for several best practices that prepare your IT organization to establish a framework for higher service availability and tackle critical events as pop up.

  • Service Visibility: Your Green Light to a Clear Road Ahead

    Sponsored by: ServiceNow

    Without the right information, you won't be able to make the best decisions. Why would you let your IT operations run blind? Automated service mapping gives you the service visibility you need so that you always have an accurate, up-to-date view of your business services.

  • From Business Strategy to IT Roadmap

    Sponsored by: Nerdio

    Cloud applications have a number of benefits, such as a predictable cost model and ease of deployment. But there are other important considerations when deciding to maintain an IT investment in-house or outsource it.

  • The Journey to Hyper-Converged Success Starts Here

    Sponsored by: Dell EMC

    The journey to hyper-converged success begins, of course, with identifying the right appliance for your workload capacity. Access this infographic to discover the keys to implementing a virtual SAN-based (vSAN) hyper-converged infrastructure, purpose-built to modernize your data center.

  • FI-TS Provides SAP in the Cloud Securely with Enterprise Virtualization

    Sponsored by: Red Hat

    How can an IT service provider for the financial and insurance industry provide the most up-to-date services to ensure that clients meet both regulatory and customer expectations? Access this case study to learn how one IT outsourcicng partner was able to reduce costs while optimizing processes with cloud technology.

  • The Promise and Potential of Packaged ITaaS Solutions

    Sponsored by: Nerdio

    Download this resource now to discover the benefits of prepackaged IT-as-a-Service (ITaaS) solutions, and how they can simplify complexity for easier decision-making – especially for SMB's.

  • Hyper-convergence Extends to New Horizons—and New Uses with All-flash Storage

    Sponsored by: Lenovo

    Download this expert guide to gain a foothold in the hyper-converged market, and discover why all-flash storage is now an integral component in converged infrastructure. Read on to learn how to apply flash-based HCI to high-performance databases, VDI workloads, and more.

  • Dell EMC VxRail ™ Hyper-Converged Appliance: Cost and Maintenance Advantages

    Sponsored by: Dell EMC

    Learn down eight key reasons to move to hyper-converged appliances, how they can benefit your data center, as well as a comparison between HCI versus the benefits of older BYO systems. Read on to engage in the results from a cost analysis and management complexity evaluation aimed to make the decision process easier.

  • Accelerating and Strengthening Cloud Development and Operations

    Sponsored by: ServiceNow

    Cloud computing enables your IT to spend more time on innovation. However, you can't just jump into cloud and hope for the best. Learn about a cloud management platform that works with several public cloud vendors and give your IT the reins to lead your organization's innovation.

  • Complete your Converged IT Strategy with Hyper Converged Systems and Availability

    Sponsored by: Veeam Software

    IT is being unnaturally forced in to adapt and evolve by user and business demands. Hyper-converged systems have come to give power back to your IT department. Access this data sheet to learn how to go about adopting a converged IT strategy and what its impact will mean for your organization.

  • Automating Windows 10 Deployment with System Center Configuration Manager

    Sponsored by: Microsoft

    Download this comprehensive Windows 10 e-book to gain essential knowledge for smooth deployment, including the crucial role System Center Configuration Manager plays in the process. Read on to access 4 exclusive chapters illustrating the phases of deployment, configuration strategies, and more.

  • ServiceNow and AWS: Bringing IT Best Practices to AWS Cloud

    Sponsored by: ServiceNow

    Discover in this resource how to enact deeply integrated management for the AWS Cloud—allowing IT take full advantage of cloud's agility while maintaining full visibility and control of public cloud resources. Read on to put control back in IT's hands and learn how to standardize hybrid infrastructure management.

  • Bayer Business Services Updates Aging IT Infrastructure

    Sponsored by: Red Hat

    This case study examines how Bayer Business Services migrated from AIX, a proprietary UNIX OS, to Enterprise Linux with standards-based x86-servers. Discover how they updated and realigned their IT infrastructure to improve efficiency while lowering the TCO.

  • How to Build a High-Performing IT Team

    Sponsored by: Puppet

    DevOps cuts deep and wide through industries, company sizes, and technology environments. Yet, DevOps is never done — it's about continual learning and improvement rather than an end state. To help you on your DevOps journey, this handbook covers 5 essential phases from building a business case to planning your DevOps implementation.

  • Patient Engagement Tools, Techniques Critical to Care

    Sponsored by: SearchHealthIT.com

    Patient engagement is widely considered by many healthcare leaders as a critical component of achieving high-quality care. In this issue of Pulse, we examine how healthcare can take cues from consumer technologies to improve care, reduce costs, and strengthen the physician-patient relationship.

  • Unleash the Potential of Windows 10

    Sponsored by: vmware airwatch

    Windows 10 is Microsoft's first truly mobile operating system designed to work seamlessly across the unified desktop and mobile devices' platform. Download the infographic to learn how VMware AirWatch® provides the most comprehensive solution to get your organization Windows 10 ready.

  • How to shore up your offshore IT services

    Sponsored by: Sphere Software

    Offshore IT can be particularly tricky to manage, especially if you lack strong personal ties with the offshore employees you will be working with. Continue reading this expert guide for tips on how to choose the best location for your offshore IT services, as well as tips for offshore IT management.

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