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IT Management Research

  • Business Transformation Rests on the Cloud

    Sponsored by: Rackspace

    Download this resource for cloud providers, which details why more than half of worldwide organizations deploying cloud outsource part of their deployments, and learn how to meet the demands digital businesses require of their cloud infrastructures.

  • Business Critical Apps on Dell EMC VxRail

    Sponsored by: Dell EMC

    Delve into this resource to lock-in high availability, resiliency, predictable performance, and mixed workload consolidation for your most demanding business apps with hyper-converged infrastructure (HCI). See how HCI powered by vSAN effectively supports apps like VDI, CRM, SQL server, and more.

  • RACQ: Audit Scare Led to Software Cost Containment Drive

    Sponsored by: Snow Software

    Read on to analyze how one software asset management (SAM) tool empowers organizations to strategically manage, optimize and contain software costs—taking the guesswork out of understanding license positions, and enabling businesses to respond to renewals and audits promptly.

  • 2017 IT Skills and Salary Report

    Sponsored by: Global Knowledge

    Although IT professionals' salaries vary, IT departments around the world face similar challenges and demand similar skill sets. In this in-depth research report by Global Knowledge, discover the 2017 revelations in IT skills and salaries. Uncover which skills are in highest demand, which countries have higher average salaries, and more.

  • Webinar: The Value of Extended Reality Technologies to Business

    Sponsored by: Dell EMC and Microsoft

    Tune in as experts reveal the value of augmented, virtual, and mixed reality, and evaluate their potential business impact. See how companies are developing both internal and customer facing applications with these technologies, and benchmark your success with AR, VR, and MR against them.

  • Building A Resilient Smart Grid

    Sponsored by: Red Hat

    Download this resource to discover reference architectures to improve collection, distribution and storage of data within energy providers' IT infrastructures. Additionally, learn how providers can embrace digital transformation to improve electric utilities services.

  • MyRepublic Adopts Unified Cloud with OpenStack Platform

    Sponsored by: Red Hat

    Tune in to learn how to achieve greater infrastructure flexibility and scalability with a unified private cloud that delivers the demands of a production-scale environment on open source software. Learn how your organization can cut time to market for new services, reduce hardware costs, and more.

  • Modernize Your Service Desk to Satisfy Today's Business User

    Sponsored by: Cherwell

    Business is being conducted at warp speed, and a new generation of "modern" users, expect business solutions to be as accessible, responsive and easy to use as the apps running on their mobile devices. Download this analyst report to discover how to modernize your service desk to satisfy today's business user.

  • IDC Futurescape: Worldwide Cloud Predictions

    Sponsored by: Intel® Technology Provider

    Did you know that by the end of 2017, more than 65% of IT organizations will commit to hybrid cloud architectures? Read on as this study illustrates the top 10 Asia/Pacific (excluding Japan) cloud predictions IT buyers must consider before expanding any and all data center facilities, SaaS, and cloud infrastructures.

  • 5 Ways State and Local Government Organizations Can Thrive with the Right ITSM Solution

    Sponsored by: Cherwell

    In a government organization, you don't always have the time or budget afforded to those in the private sector. You need an ITSM solution that works efficiently and effectively. Access this whitepaper for 5 priorities to look for when purchasing your own ITSM solution.

  • Analyst Report: Hyper-converged Appliances Are the New Scalable, IT Building Blocks

    Sponsored by: Dell EMC

    In this ESG report, view the testing of one hyper-converged appliance, stacking up its manageability, simple scale-out functionality, performance, and reliability against others of its kind. Access now to use HCI as an IT building block in your enterprise, and learn how HCI simplifies the adoption of virtualization.

  • Transform your Business with HCI

    Sponsored by: Dell EMC

    This report navigates IT decision-makers through the evolution of the HCI market—whether beginning their initial deployments or expanding their HCI deployments to new workloads. Read on to learn why HCI is a crucial building block for hybrid cloud, how to expand HCI deployments for remote sites and DR, and more.

  • Key Technical Support Considerations for the Cognitive Era

    Sponsored by: IBM

    Download this white paper to discover the different support and maintenance challenges that confront CIOs when implementing an infrastructure that includes new solutions like mobile, social, cloud initiatives and other new breeds of computer models, including cognitive.

  • Four Ways to Satisfy the Modern User – Without Losing Your Sanity

    Sponsored by: Cherwell

    Here's the secret; some of the world's most successful businesses, like Uber, Airbnb, and Facebook, don't have their own cars, hotels, or content. What they do have is IT enablement. Access this white paper to discover the 4 ways your IT team can satisfy modern users with the right IT service management tool.

  • IT Service Management Goes to School

    Sponsored by: Cherwell

    IT teams are being tasked with doing more with less, as tech issues just keep growing, so what do you do? This is where ITSM comes in. Access this e-book to read case studies from 9 leading colleges from across the U.S. to see how each implemented ITSM tools to tackle challenges common to most businesses.

  • How Service Management Is Transforming

    Sponsored by: Cherwell

    IT service management (ITSM) is reaching far beyond traditional borders and spreading into every other aspect of your business. This expert analyst report gives you an overview of how the ITSM market is changing and presents 3 cases in a Q&A style to explore how different companies are approaching their ITSM strategies.

  • Cherwell Service Management Product Overview Video

    Sponsored by: Cherwell

    If you organization is looking to implement, update, or automate ITSM, watch this brief video to learn about Cherwell Service Management software and its key features, including out of the box ITIL certified processes, a modern, intuitive self-service portal, codeless technology, and more.

  • Start Banking Results with Modern-Day IT Service Management

    Sponsored by: Cherwell

    As more enterprises undergo digital transformation to the 3rd Platform of computing — which comprises cloud, mobility, big data/analytics, and social business — the nature of IT and IT service management is changing rapidly. This analyst report addresses questions regarding digital transformation and how it is affecting the delivery of IT services.

  • ITSM Plays Beyond IT

    Sponsored by: Cherwell

    ITSM is reaching beyond IT's borders into every aspect of the business. This playbook showcases several businesses that successfully applied ITSM practices throughout their organization. Learn how giants in several industries were able to better manage processes, create inviting customer experiences, and more.

  • CIO Trends #4: Benelux

    Sponsored by: ComputerWeekly.com

    In this e-guide, we look at some of the biggest global enterprise trends and add a Benelux twist with a focus on the Netherlands.

  • CIO Trends #4: Nordics

    Sponsored by: ComputerWeekly.com

    Read analysis of some of the Nordic results from the Computer Weekly IT priorities survey for this year. Unsurprisingly, cloud computing is one of the biggest draws and more than half of CIOs in the region will spend more on cloud technologies this year than they did in 2016.

  • CIO Trends #4: Middle East

    Sponsored by: ComputerWeekly.com

    In this e-guide, we look at some of the exciting technology developments being tested or already in use in the Middle East.

  • ITSM Fundamentals for Enterprise

    Sponsored by: Cherwell

    The fundamentals of ITSM are being applied across the enterprise. Access this brief white paper to learn about why and how ITSM strategies are being repurposed across various non-IT departments, and how you can go about implementing this strategy in your organization.

  • Computer Weekly –11 April 2017: Virtual reality in healthcare

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we find out how virtual reality technology is starting to be used to improve healthcare. We examine the new tax laws that are causing IT contractors to quit government digital projects. And we analyse the software licensing issues arising from SAP's recent court case over indirect access. Read the issue now.

  • How to Talk to The Business About Enterprise Service Management

    Sponsored by: Cherwell

    This e-book teaches you how to leverage ITSM outside of your IT department. Learn how to determine whether a department can benefit from service management in 4 steps and prove the value of ESM to other departments in just 3 steps.

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