All Research Sponsored By:ServiceNow
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Firm Foundations - Picking the Best Platform for Custom Enterprise Apps
Access this webinar today to learn about the key differences among leading platforms and discover what you need in order to evaluate alternatives given your business needs and goals.
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Building a Business Case for Service Management & Automation
Watch this informative resource to discover the importance of service management and automation for IT department efficiency.
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Hitting Your Targets with Service Catalog
Access this webcast to learn how you can deploy an IT service catalog to communicate negotiated service offerings and service level agreements to users easily and efficiently.
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Software Asset Management
Check out this informative webcast the presents the ins and outs of software asset management so you can utilize within your IT infrastructure.
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Fall in Love with Configuration Management
Check out this informative webcast to take an in-depth look at configuration management, and discover how you can take advantage of its benefits in your architecture.
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The ServiceNow Service Automation Platform
During this webinar, you will discover how ServiceNow is enabling organizations to increase their competitive agility, user satisfaction and productivity, all while enhancing IT's value to the business.
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Three IT Imperatives CIOs Use To Drive Change Throughout the Enterprise
This white paper presents three IT imperatives from a recent CIO leadership forum that IT executives used to reposition IT and transform the enterprise.
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Expert Briefing: Preventing Change Management Process Bottlenecks
This expert briefing presents sage advice from Derek Lonsdale, service management leader and Lean IT expert from PA Consulting Group. Inside, discover how you can optimize and speed up the change management process to ensure that IT stays in sync with business demands.
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The Modern CIO: Leading the Way
Top IT leaders and CIOs from around the globe gathered to discuss technology advances and increased business demands. Topics also discussed: selecting new technologies for today's needs, the CIO's strategic role, people's role in IT today and the social enterprise.
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Next Gen IT and the Cloud
Find out how next-gen IT solutions are flexible, intuitive, social and powerful – and how IT in the cloud will help your organization not only keep up with today's complex IT ecosystem, but manage it more efficiently than ever before.
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Runbook Automation: Helping Modern IT Accelerate Business
Without high levels of automation, virtual machines and cloud services will quickly grow out of control. An evolved approach to automation erases the barriers between people, process and technology and drives more efficiency into the business.
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Boost IT Visibility & Value with Service Catalog
"Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business."
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Drive More Value from Your IT Assets
Access this resource to learn about a leading IT Asset Management solution that enables IT departments to consolidate legacy systems and automate asset lifecycles easily with a single system.
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Guide to Social IT Basics
When IT organizations utilize social media, it can efficiently help more people inside and outside the data center quickly access more services and knowledge. Combine people's knowledge and good will and the essence of information technology service management (ITSM) can be more fully realized.
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Fostering Innovation through line-of-business and IT teamwork
Innovation occurs when collective minds come up with a better way to deliver what customers want – or what the business requires. Access this expert e-guide to learn more about how ITIL can be used to achieve innovation while improving workflow processes, enhancing collaborating and increasing productivity.