Social Networking Research
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Social media listening pulls direct opinion, focus groups get personal
Sponsored by: TechTarget Customer ExperienceThis expert e-guide examines how your organization can use social media to gain customer insights, as well as the value that older information-gathering methods still bring to the table. Also inside, uncover best practices in customer experience management (CEM).
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Best Practices in Customer Experience Management
Sponsored by: TechTarget Customer ExperienceThis e-guide from the experts at SearchCRM.com explores the role of social media in customer experience management (CEM), and offers tips, tricks and best practices for driving CEM success.
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Reducing the Risks of Social Media
Sponsored by: TechTarget SecuritySocial Media can enhance brand reputation, build connections with external customers, improve collaboration and more. However using social media also carries risks. Fortunately, this expert e-guide explores the potential identity, security and privacy threats associated with social media.
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How Social Business Pays Off
Sponsored by: Jive SoftwareSocial collaboration technology is a hot topic in the business applications space today -- but what about the hard numbers? Many companies are wary and want concrete proof of ROI and payback. Fortunately, this informative resource offers just that.
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Computer Weekly – 14 January 2014: What is being said about you on social media?
Sponsored by: TechTarget ComputerWeekly.comIn this week's Computer Weekly, we examine the technologies that help businesses understand what's being said about them on social media and how to react. We find out about next-generation Wi-Fi and how it can help improve mobile working. And our profile of Amazon Web Services looks at the challenges for the cloud market leader. Read the issue now.
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Social Analytics & Intelligence: Getting to Actionable Insights
Sponsored by: IBMJoin Principal Analyst, Leslie Ament, in this on-demand webcast to gain a firsthand look at how to successfully manage social data. Uncover use cases of successful social intelligence and analytics, how to collaborate across multiple channels, and more.
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Get Started with Social Relationship Management
Sponsored by: Oracle CorporationIf you are looking for a way for your brand to succeed in the ever-changing social media landscape and deliver tangible results, follow the three important steps listed in this fascinating paper. Read on now to find startling facts, gain key insights about Social Relationship Management, and better your brand – long-term.
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Compliance Guide: Ensure Social Media Compliance Across Your Organization
Sponsored by: HootsuiteWhether you're in the financial, medical, or other industry, there are unique regulatory and legal requirements to consider when interacting on social media. In this informative resource, learn how a social relationship platform can help you manage all the areas of social media compliance,
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Social Business, Collaboration Takes the Enterprise into Uncharted Waters
Sponsored by: TechTarget Business AnalyticsAccess this e-guide to find experts examine how social media has catalyzed better collaboration, more democratic business process management, and - with the right amount of planning and analysis - significant ROI.
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Business Process Management Summit 2014
Sponsored by: GartnerCloud computing, mobility, big data, and social media have created a new era of digital business. To succeed and remain competitive in this new environment, you need the right skills, tools, and technologies in order to embrace these forces of change. Do you have what it takes? Find out at the 2014 Gartner Business Process Management Summit.
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To Pump up Data Volume, Connect Customer Channels
Sponsored by: TechTarget Customer ExperienceIn this chapter of our e-book series Improving the Customer Experience Through Technology, CRM professionals explain what it takes to maintain a single view of a customer's history and contact information, how multichannel organizations keep all that data in order -- and how they keep it from falling into the wrong hands.
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Jump-starting Collaboration with Social Search
Sponsored by: IBMIn this resource, learn how social search tools can help you access and utilize vast amounts of human knowledge, enabling your organization to increase collaboration and accelerate innovation.
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Optimizing Business Results with Subscription Visibility
Sponsored by: AriaFollow the story of HootSuite as they transitioned to a highly successful billing platform allowing them to move from "freemium" to subscription services seamlessly and immediately.
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CFO Guide to Improve Decision-making, Reduce Risk, Enhance Performance
Sponsored by: TideMarkIn this CFO guidebook, learn how you can leverage mobile, cloud, social media, and big data to dramatically improve business results and drive insight-fueled transformation.
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Expert Strategies: How to Adapt to Social Media While Making Sure You Stay Compliant
Sponsored by: BloombergIn this expert white paper, gain insight on how to successfully keep compliant while protecting your business from the potential risks associated with using social media as a business tool.
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Mobile, Social Engineering Top Data Security Management Concerns
Sponsored by: Thawte Inc.This e-guide, from SearchCIO.com, explores how to set up the right policies in order to successfully eliminate mobile, social engineering and data security management concerns.
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The Business of Social Business
Sponsored by: IBMThe following white paper outlines many of the challenges associated with social media and how to overcome them. Gain expert advice on how companies today are utilizing social media to their advantage.
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Choose a Branding Agency: 5 Social Media Questions You Need to Ask
Sponsored by: Oracle CorporationThe following white paper details 5 key questions to ask when choosing a branding agency. Learn how to read the answers that they give you in order to make an accurate assessment on the agency at hand.
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The Secret to Effective Social Customer Engagement
Sponsored by: HootsuiteThis e-guide investigates the tools and strategies to make social customer engagement work for your organization, big or small. Learn how to choose the websites and technologies that work best with your business goals.
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How to: Crafting a Comprehensive Social Media Strategy
Sponsored by: HootsuiteIn this expert e-guide, learn how to craft a social media strategy that delivers undeniable results – and how to choose the tools that make the most sense for your business, so you can reach potential employees, customers, and partners.
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8 Steps to a Better Social Media Strategy
Sponsored by: Oracle CorporationThe following white paper discusses how to successfully create and implement a strategy to manage your social media mix and at the same time, create a fluid online communication outlet.
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The Five-Step Guide to Better Social Media Security
Sponsored by: HootsuiteAccess this helpful resource to explore some of the most common security challenges for social media and learn the tools and processes you can use to reduce your risk. Learn how to prepare for the worst-case scenario so your social media data is always protected.
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A Practical Guide to Java Success with Crafter CMS
Sponsored by: Crafter Software_Rivet LogicThe following e-book introduces and thoroughly explains how to master the craft of Java-based, CMS driven websites and applications.
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Taking Real Control of Cloud Governance
Sponsored by: TechTarget CIOIn this month's issue of CIO Decisions, SearchCIO Senior Features Writer Karen Goulart dives into the fray, asking CIOs and experts what it takes to build a strong cloud computing governance program and how to succeed as an IT service broker.
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Unified Communications Game Changers
Sponsored by: TechTarget NetworkingThe world of networking is shifting fast. In this issue of the Network Evolution, we explore five game changing unified communications technologies, new tools for WLAN optimization and the emerging programmable WAN.
