Social Networking Research
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Gartner Portals, Content & Collaboration Summit 2013
Sponsored by: GartnerInside, find details on attending Gartner's 2013 Portals, Content & Collaboration Summit on 16 – 17 September at the Lancaster London Hotel, London, UK. At the summit, gain a comprehensive picture of what's changed and what's ahead. Learn the tools, insights, and best practices to deliver exceptional user experiences.
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How Bloomberg's Cloud Tackles Information Management: Social Media, Voice, Dodd-Frank and More
Sponsored by: BloombergIn this expert resource, learn how a cloud-based approach can help financial services firms and other enterprises in highly regulated industries tackle the data management challenges introduced by growing data volumes, Dodd-Frank regulations, new data formats, and more.
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Are you a Collaborative Leader?
Sponsored by: Citrix Online Go To MeetingThis Harvard Business white paper examines the new collaborative leader, drawing on examples from many successful CEOs to showcase the power of company-wide collaboration.
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The Future of Corporate IT
Sponsored by: ComputerWeekly.comThis research study from CEB identifies five opportunities for CIOs to drive productivity and growth as organisations adopt new working practices.
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How to Improve Cyber Security
Sponsored by: Trend MicroThis five-minute video explores the latest cyber-security threats and cyber frauds and also reveals how the amazingly low cost of "renting a crook" to perform enterprise-grade attacks for you.
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Big Data in the Insurance Industry
Sponsored by: IBMInsurers can take three steps to harness an explosion of big data for claims, customer retention and fraud detection.
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Information Governance
Sponsored by: ComputerWeekly.comThis research from AIIM looks at the risk profile around electronic records, the keep-all versus delete-all options, e-discovery, and the implications of social, mobile and cloud on risk management policies.
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Deepening Collaboration through More Effective Document and Content Management
Sponsored by: VirtualWorks GroupConsult this expert E-guide to find out the secret to successful collaboration. It discusses the benefits of encouraging teamwork between different departments, while providing the tools and training employees need to establish great collaboration in an enterprise.
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Turning Social Media into a Game-Changing Customer Care Channel
Sponsored by: AspectToday's customers demand highly personalized, engaging experiences, and leveraging social media to transform your contact center is a way to surpass these expectations. Access this whitepaper to learn how combining contact center best practices with social media CRM technologies can increase the effectiveness of your customer interactions.
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Are Public Sector organisations embracing collaboration to provide more Seamless Service for the 24/7 citizen?
Sponsored by: AspectModern contact centers are faced with customer demands for consistent, 24/7 service and support - even the public sector. This in-depth survey report delves into the challenges that public sector contact centers face, highlights the key trends that will affect customer interaction, and investigates the success rates of cost-savings initiatives.
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eGuide Social Media Networks Tie into Global and Local HR Strategies
Sponsored by: WorkdayThis expert e-guide explains how social media is causing HR leaders to rethink recruitment and talent management. Also inside, learn how you can effectively cope with the challenges of meting out a global strategy with localized tactics.
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Architecting A Compelling and Engaging Digital Presence
Sponsored by: Limelight Networks, Inc.Creating meaningful relationships with your customers is one of the keys to success. Before the widespread adoption of digital communication, the resources and tools were often limited to sustain and improve these relationships. Consult this white paper to learn more about how digital communication creates new opportunities for businesses.
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eGuide Five Technology Trends that are Growing Strategic HR
Sponsored by: WorkdayThis expert e-guide counts down five important technology trends that are molding the human resources (HR) space in 2013. Inside, learn how strategic organizations are using these innovations to drive business success.
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European IT Law Briefing: Practical steps for companies using social media
Sponsored by: ComputerWeekly.comLeading European law firms offer practical advice for companies using social media in France, Germany, UK and Italy.
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European IT Law Briefing: Taking action on misuse of social media by employees
Sponsored by: ComputerWeekly.comFour leading European law firms help you navigate the legal maze when taking action against employees who misuse social media in France, Germany, UK and Italy.
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European IT Law Briefing: Monitoring employees' use of social media
Sponsored by: ComputerWeekly.comLeading European law firms explain the key legal requirements for companies monitoring employees' social media use in France, Germany, UK and Italy.
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European IT Law Briefing: Recruitment and social media
Sponsored by: ComputerWeekly.comFour leading European law firms help you navigate the legal maze when using social media for recruitment in France, Germany, UK and Italy.
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BYOA: The New Reality for the Mobile Workforce
Sponsored by: LogMeIn, Inc.Learn about the rising BYOA movement – bring your own applications – and how to ensure safe, secure, efficient access to business apps from mobile devices.
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Building the Empowered Enterprise A roadmap for leveraging technology to enable greatness in your employees
Sponsored by: Cornerstone OnDemandThis resource describes how social, mobile, cloud, and other popular consumer technologies are impacting today's workers, and explains how human resources (HR) leaders can harness the power of these technologies into learning, performance, and talent management strategies.
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Five Ways To Re-Imagine Recruiting
Sponsored by: Cornerstone OnDemandIn this concise one-page reference sheet, talent teams and business leaders will uncover five ways that they can re-imagine their recruitment approaches in order to become more strategic and successful.
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Cornerstone Recruiting Cloud
Sponsored by: Cornerstone OnDemandIn this guide, learn how social sourcing, employee referrals, and other new talent acquisition strategies set the stage for smarter recruiting, and find out how you can implement these techniques in your organization in order to drive business success.
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Social Working: What to Know About SAP's Social Media Software
Sponsored by: SearchSAPThis four-part expert handbook explores SAP's software options for social media analytics, and investigates how they stack up against other vendors so that you can choose the right textual analysis tool for your business.
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Integrating customer data for improved CRM
Sponsored by: InforThis expert e-guide provides an in-depth look at how to leverage social media, customer data and analytics to achieve a unified vision of your customer and better anticipate their needs.
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Strategic insights for your social CRM strategy
Sponsored by: InforThis expert e-guide provides a comprehensive look at the challenges of defining a social media strategy for CRM, offers advice on choosing the right tools, and highlights how to train employees on new social media technologies.
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Social analytics: Finding opportunity in chaos
Sponsored by: IBMToday, all organisations are engaged in social media. Enterprises can no longer escape the need to monitor and analyse social media outlets such as Facebook, Twitter and other news outlets. Enterprise need to adjust to this change quickly or they risk falling behind.
