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  • InterSystems Caché gives PCS an advantage in cloudbased social media management applications

    Sponsored by: InterSystems

    Thanks to social media, brand perception can change rapidly in any given market. Read on to learn how cloud technology eases brand management in existing markets and transitions into new ones.

  • New Rules of Engagement: Dispelling 3 Myths of Communications

    Sponsored by: Avaya TSG

    Take a closer look at the pros and cons of adopting a consumer-like approach to business communications. Explore 3 enterprise communication myths, and how you can selectively leverage components of these misconceptions to foster a culture of engagement.

  • New Rules of Engagement: Dispelling 3 Myths of Communications

    Sponsored by: Avaya CenturyLink

    Take a closer look at the pros and cons of adopting a consumer-like approach to business communications. Explore 3 enterprise communication myths, and how you can selectively leverage components of these misconceptions to foster a culture of engagement.

  • Create a Workplace for a User-Centric World

    Sponsored by: Atos

    Discover in this video how digitalized services with seamless technologies can facilitate digital transformation in 4 core areas of your business: customer experience, business reinvention, compliance, and operational excellence. Tune in to also see how Windows 10 and other collaborative platforms pair with these services.

  • Engagement Everywhere eBook

    Sponsored by: Avaya

    Two out of three executives under the age of 35 are frustrated by technology at work, but believe they can be more productive with information sharing, and that better communications will positively impact business growth. Find out how else the digital revolution is impacting midsize businesses.

  • Six Tips to Use Social Media to Win Leads, Make Friends, and Influence Your Community

    Sponsored by: Solarwinds N-able

    Proper social media usage can spell amazing success for your organization. Access this eBook to learn six strategies to improve how your organization utilizes the most popular communication channels and reach more customers than ever.

  • Recruitment is Marketing: The Future of Talent Acquisition

    Sponsored by: IBM

    Social media has changed how we approach recruiting. In this report, discover how the social phenomenon has rocked the HR recruiting world, and learn how to create multi-faceted online attraction strategies.

  • Work Like a Network Accelerating Team Collaboration with Social

    Sponsored by: Microsoft

    Read this white paper and discover why productivity is no longer just defined by how quickly and efficiently an individual employee can deliver output. Rather, productivity is defined by how effectively teams collaborate and leverage the work and insights of others to reach a common goal that can benefit your business...big time.

  • Three Ways to Better Connect Your Workforce with Enterprise Social

    Sponsored by: Microsoft

    Download and discover how Enterprise Social allows your workers to connect to conversations, documents, and files that matter; be informed to make smarter decisions; and overall feel more engaged in their jobs and company culture.

  • Seize The Data: What's your data doing for you?

    Sponsored by: Hewlett-Packard Enterprise

    For businesses that have the tools to launch effective big data analytics programs, the results can benefit the entire enterprise. In this resource, discover the 4 ways in which big data analytics tools can benefit your business.

  • Seize The Data: Engage your customer

    Sponsored by: Hewlett-Packard Enterprise

    Discover how one big data analytics platform helped NASCAR quickly and easily extract valuable insights from their customer data.

  • Foster Collaborative Communication with SaaS

    Sponsored by: IBM

    If you're looking to lower your TCO, receive fast ROI and protect critical IP with the power of a collaborative software-as-a-service (SaaS) solution, download this quick just-the-facts video today. (Psst: it includes a hyperlink for a free trial of it, too!)

  • Become a Social Business with Seamless Cloud Collaboration

    Sponsored by: IBM

    IBM recently came to us to help get the word out about the benefits of a cloud-based social platform, which uses social tools to link people and colleagues across today's global, mobile business environment. Click to watch a quick video followed by a free trial so you can see if it fits your own unique collaboration and communications requirements.

  • Social Business Helps Build a Smarter Bank

    Sponsored by: IBM

    View today's featured video and watch how a world class bank demonstrates the power of providing their customers and employees with an exceptional digital experience – one that is relevant, intimate, social, drives real value and keeps them engaged anytime, anywhere.

  • Increase End User Productivity and Reduce Operating Costs with a Social Collaboration Platform

    Sponsored by: IBM

    In this Forrester brief, learn how a social collaboration platform can improve productivity by providing a unified location for content, reduce the burden on IT resources by bringing disparate resources together, provide anytime, anywhere access to information, and more.

  • Evolving Toward the Next Phase of Email

    Sponsored by: IBM

    In this Osterman Research report, learn how email is evolving and combining with new technologies. Explore how you can ensure that your email is securely integrated with new capabilities such as mobile and social, so that you can leverage email as a competitive advantage rather than allow it to become a liability.

  • Security Challenges in Healthcare Social Media Usage

    Sponsored by: Actiance

    In this e-guide, Jeani Park, senior director at an Internet and mobile device monitoring company, answers questions about security challenges that healthcare organizations face when it comes to social media. Discover best practices for governing use of social media in a hospital or practice so that you can ensure patient information stays secure.

  • How Does Social Customer Service Affect Contact Centers?

    Sponsored by: Oracle Corporation

    In this e-guide, our CRM experts discuss how social media is transforming the way contact centers work. Learn strategies and best practices for implementing a social media customer service plan in your contact center.

  • Answering Customer Complaints Gracefully on Social Media

    Sponsored by: Oracle Corporation

    This exclusive e-guide digs into the challenges of implementing a social customer service strategy in your enterprise. Uncover considerations on deciding how the organization should interact with customers, which sector of the company should handle these communications, and more.

  • Social Media Customer Service: Where Companies Go Wrong

    Sponsored by: Oracle Corporation

    This exclusive e-guide explores the disconnect between customer service and social media in companies both large and small. Uncover the risks of ignoring customer service on social media, and learn expert tips to get it right.

  • Assessing the Benefits of Social and Cloud-Based CRM Tools

    Sponsored by: Microsoft

    Do the cloud and CRM go hand in hand? Most will argue yes, but why? In this expert e-guide, tap into advantages of CRM in the cloud, and learn how technology company Shuttle Cloud uses cloud tools to manage customers, organize sales leads and hire internally. Plus, gain tips for making social CRM tools work effectively in your organization.

  • Expert Tips for Social CRM: Why Companies Are Pinning Their Hopes on Pinterest

    Sponsored by: Microsoft

    Discover how you can formulate a winning social CRM strategy, and knock your customers' expectations out of the park. Tap into why Pinterest is piquing the interest of businesses and get an exclusive look at how MLB teams engage with their customers via personalized mobile updates.

  • CRM Analytics: How to Make the Most of Customer Data

    Sponsored by: SearchCRM

    The right combination of technology and human resources behind CRM analytics can provide a competitive advantage. Discover how you can empower sales, marketing, and customer service teams to make smarter, data-driven decisions with CRM analytics.

  • CRM Stories: Rogerseller

    Sponsored by: Microsoft

    In this resource, Rogerseller's Geraldine Smallacombe illustrates how she was able to give her customers a more dynamic journey. Access now and learn how to achieve a social presence that engages customers and gauges sentiment, in-depth knowledge of preferences and profiles that results in better targeting, and more.

  • Collaboration and Messaging Apps in the Enterprise

    Sponsored by: Magnet

    In this expert e-guide, learn how new, real-time collaboration tools are driving greater productivity in the business, but more importantly, learn why CIOs should still keep an eye on the consumer messaging market.

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