Workforce Management Software Research
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Health Care Reform: Still So Much We Need to Know
Sponsored by: Epicor Software CorporationThis white paper helps to clear up some confusion surrounding the requirements mandated by health care reform by addressing three key areas: reforms already in place, looming deadlines foremployers, and open issues for individuals.
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Talent Management in the Coming Decade How your HRIS can help
Sponsored by: Epicor Software CorporationAre you ready for the rising challenge of recruiting, retaining and training employees in an increasingly mobile workforce? Use this paper to help plan out the future of your workforce with goals such as creating succession plans for filling positions opening due to retirements.
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Case Study: How to Automate and Streamline your Workforce Management
Sponsored by: WorkforceThis case study highlights how one of the largest privately-owned home furniture retailers in the US centralized its employee data and streamlined its workforce management processes with the help of workforce automation software.
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Eliminate Performance Anxiety Manage Employee Performance Better
Sponsored by: Epicor Software CorporationHow do you manage the performance of your workforce today? Access this guide to learn how to implement effective goal setting around 5 key traits, construct an efficient feedback loop, and harness the right tools to manage performance across your entire organization.
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Core HR in the Cloud
Sponsored by: SAP America, Inc.Fragmented HR systems can prevent companies from answering even basic questions about their employees. Find out how a core HR system can provide a single source of truth and benefit your organization.
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Four Keys to Successfully Managing a Multigenerational Workforce
Sponsored by: SAP America, Inc.Today's workplace is unlike that in any other period of history in that it's not unusual to see up to four generations working together. Learn how your organization can bridge that age gap.
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World-class HR Services Powered by Oracle
Sponsored by: NGA Human ResourcesThis brief paper shows how with the rise of SaaS based solutions, and as an Oracle customer, you can streamline, automate and standardize HR processes across boundaries, reduce operational costs by delivering benefits of scale, and much more.
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Is Technology Taking the Human Touch Out of Human Resources?
Sponsored by: NGA Human ResourcesThis informative white paper dives into the fundamental challenges today's HR department is grappling with and points to the top objective of HR leaders: to develop and employee experience that aligns with business needs.
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Swimming with the Current: Six Major Trends in Workforce Management Compliance
Sponsored by: Workforce SoftwareThis white paper provides an overview of the major trends affecting workforce management compliance. Discover tips and recommendations to help your organization cultivate a culture of compliance.
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E-Signatures and HR: How IT Can Help the Business Hire Talent Faster
Sponsored by: Adobe EchoSignThe following white paper explores the biggest problem with HR today—paper-based processes. Learn how technologies like e-signatures and document management are drastically improving HR processes—ultimately giving way to faster employee on-boarding, improved business agility, and more.
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Case Study: Workforce Management Automation Eliminates Data Errors
Sponsored by: Workforce SoftwareThis case study highlights how one of the largest privately-owned home furniture retailers in the US centralized its employee data and streamlined its workforce management processes with the help of an automated solution.
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Hire the best: Recruiting best practices to ensure business success
Sponsored by: Oracle CorporationThis executive paper examines best practices in recruiting and the technology behind these practices. It gives tips to help reduce time to hire by up to 50 percent, reduce cost per hire by up to 70 percent, and improve recruiter efficiency while finding quality talent needed for driving business results.
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Workforce Management Applications: FAQ and Best Practices
Sponsored by: GenesysWorkforce management (WFM) applications are among the most important productivity tools in contact centers. In this e-guide, learn how to incorporate WFM software into your broader HR landscape, and how to achieve maximum productivity with WFM.
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Why Workforce Management and Contact Centers Should go Hand-In-Hand with Customer Experiences
Sponsored by: AspectIn this expert e-guide, learn why companies should focus on an "outside-in" approach to customer experience management (CEM) and workforce management. Discover how "workforce management gives you the tools to manage and optimize staff and, in doing so, keep your costs as low as possible" according to DMG Consulting's Donna Fluss.
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It’s Time to Fix Back-Office Operations
Sponsored by: AspectIn this report from DMG consulting, discover a framework and methodology for transforming your back-office operations to drive higher quality and lower costs. You'll learn how workforce optimization (WFO) tools can improve the productivity and visibility of your operations, as well as tackle six common back-office challenges.
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Putting the contact center at the center of the customer experience
Sponsored by: AspectToday's customers have more control of the conversation than ever before -- and your contact center must be equipped to deliver seamless interactions across a variety of channels, lest your customers take their business somewhere else. To do this, you need a comprehensive platform that enables anywhere, anytime service.
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Employee engagement: How common-sense principles drive uncommon business benefits
Sponsored by: SuccessFactorsThis resource describes the benefits of improved employee engagement and offers recommendations to help you get there.
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Best Practices: Eight recommendations for turning engagement measurement into results
Sponsored by: SuccessFactorsThis white paper provides eight recommendations to help you turn employee engagement measurement into business results.
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Succession Management is more than just a plan: Identifying, developing, and retaining talent for critical roles
Sponsored by: SuccessFactorsThis resource offers insight to help you more effectively approach succession management. Read on to learn how to identify, develop, and retain the top talent.
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It's Time to Fix Back-Office Operations
Sponsored by: AspectMany organizations have been managing back-office operations the same way for years. In this white paper, learn how workforce optimization (WFO) suites can transform your operating model for back-office functions, and get a framework to create a more effective, efficient model.
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Best Practices: How to engage business leaders in succession
Sponsored by: SuccessFactorsEffective succession management is critical if your organization hopes to prevent unplanned talent losses from disrupting business operations. This resource reveals three essential practices for getting your business leaders more engaged in the succession process.
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Talent management in the cloud: Attract, develop, and retain a 21st century workforce
Sponsored by: SuccessFactorsThis resource details how moving talent management to the cloud can give you the power to attract and hire the right talent – paving the way for business growth and profitability.
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Best Practices: Six ways to dial in your talent strategy
Sponsored by: SuccessFactorsThis report explains how talent constraints impact growth and counts down six best practices to help you dial in your talent strategy.
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Six critical best practices to gain insight with Workforce Analytics
Sponsored by: SuccessFactorsThis resource counts down six HR best practices for using workforce analytics to deliver insights. Read on to learn how workforce analytics can help you hire the right talent, determine when to train or promote employees, and more.
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Best Practice: 6 Questions to Ask Before Moving Core HR into the Cloud
Sponsored by: SuccessFactorsThis resource counts down six questions that you need to ask before moving core HR to the cloud.