Unified Messaging Research
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A Holistic View of SIP Trunking Solutions
Sponsored by: Siemens Enterprise CommunicationsGet a holistic view of the potential costs and savings associated with SIP trunk consolidation. Uncover actual costs and savings models, a review of key technical considerations, primary design considerations, and a discussion of a holistic architecture that can take you from SIP trunking to UC easily and economically.
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SMB Communications Study: Uncovering the hidden cost of communications barriers and latency
Sponsored by: Siemens Enterprise CommunicationsThe follwing white paper outlines the findings of a study sponsored by Siemens Enterprise Communications and prepared by SIS International Research. It discusses and quantifies the hidden cost of communications barriers and latency that small and medium sized business.
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Achieving New Productivity Gains Through Unified Communications and Collaboration Solutions
Sponsored by: HP & Intel®The HP/Microsoft solutions for unified communications and collaboration aim to enable midsize organizations to optimize their own communications and collaboration by leveraging actual customer experiences to develop "best practices" for this area, thus reducing the operational costs incurred by disruptions and recoveries. Read this paper for more.
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Project Management for the Modern Age
Sponsored by: Citrix Online UKThis e-book will show you how to implement virtual collaboration tools throughout the life cycle of a project to leverage the benefits of collaboration and partnership.
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Microsoft Dynamics ERP Case Study: Premium Specialty Coffee Roaster and Distributor Manages Growth with Outstanding Quality
Sponsored by: MicrosoftRead this case study to learn how Peet’s wanted to ensure best product quality while continuing to grow; make business technology more scalable, reliable, and manageable; and be more effective in taking control of the business.
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Integrated vs. Unified: Five Reasons Why Contact Centers Must Get Unified
Sponsored by: AspectThis paper presents the main differences between integrated and unified contact centers, and gives five reasons why it is imperative for contact centers to adapt a unified solution. Read on to learn how adopting such a solution can increase productivity, decrease costs, and enhance the customer experience, thereby increasing customer loyalty.
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The CIO's Guide to Mobile Unified Communications
Sponsored by: BlackBerryRead this white paper to learn about the cost, productivity and reachability issues associated with increased enterprise mobility and the benefits and future directions of Mobile UC.
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Unified Communications
Sponsored by: CDW CorporationIntegrate multiple communication networks into a single, unified system to enable more effective communication and collaboration with staff, partners, and customers.
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Implementing Fax over IP (FoIP) in your Organization
Sponsored by: OpenTextThis white paper discusses how fax servers and new FoIP investments fit into an organization’s overall document delivery strategy. Continue reading to learn why you should implement FoIP in your organization today.
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Cash In On Your Old PBX System
Sponsored by: Cisco Systems, Inc.Learn how this offer can help your organization to: Reduce monthly operational and management expenses, improve your customers' experiences and staff productivity, and add new voice services that enhance your business. View this now to learn more about Cisco Unified Communications.
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Unified Communications: Improving Clinical Performance
Sponsored by: BlackBerryRead on to learn more about the importance of clinical unified communications, as well as the first steps to take toward deploying innovative and valuable applications of UC in your healthcare organization.
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The Total Economic Impact of Microsoft Exchange 2010
Sponsored by: HP & Intel®This study illustrates the financial impact of deploying Microsoft Exchange 2010 for a retail and distribution organization of 1,500 employees and $450 million in annual revenue.
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Overcoming CIO Challenges in Global Mobility Management
Sponsored by: BlackBerryThis paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
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RIM/Lotus Collaboration and Mobility: More than Business Value
Sponsored by: BlackBerryThis IT Briefing discusses how advanced collaboration applications from IBM Lotus and BlackBerry smartphones from RIM offer state-of-the-art technology and business advantages to corporate users.
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CDW Services: Unified Communications
Sponsored by: CDW CorporationRead this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions.
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Roadmap to UC Projects that Reap Rewards
Sponsored by: TechTarget Unified CommunicationsThis e-book provides a roadmap for building a unified communications business case and offers practical strategies for implementing short-term projects with long-term payback, establishing metrics for ROI evaluation, and setting the stage for adoption of richer collaboration capabilities in the future.
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Five Best Practices for Unified Communications
Sponsored by: AT&T CorpEnterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.
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Triumphing Over the Information Maze
Sponsored by: MicrosoftThis article focuses on the need for transparent collaboration, and clearly demonstrates the value of collaborative systems that work: they save money and they boost revenue.
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Smart Decisions for Extraordinary Times
Sponsored by: MicrosoftWith Microsoft Unified Communications businesses can simplify management and maximize budget and resources. You can consolidate costly third-party solutions and avoid capital investments.
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Allied Solutions Moves IP Telephony System to CDW Data Center
Sponsored by: CDW CorporationAs part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.
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Case Study: Unified Communications and Indiana University Medical Group
Sponsored by: CDW CorporationWhen outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.
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Mobility Enables True Unified Communications
Sponsored by: NEC CorporationRead this white paper to learn how deploying unified communications (UC) in conjunction with a mobility solution can increase employee productivity and improve customer service by enabling workers and groups to more easily collaborate from disparate locations.
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Overcoming IP Telephony Performance Issues in a Converged Network
Sponsored by: Global KnowledgeIn this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
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Business Communication Tools for Tough Times
Sponsored by: Cisco Systems, Inc.Small businesses in particular have to do more with less, without compromising the ability to deliver quality products and services to their customers. Unified communications and Web 2.0 collaboration tools can help your employees be more productive right from their desktops, simply, easily, and cost-effectively.
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Exchange Insider E-Zine - Volume 2: Best and Worst Practices for Email Archiving
Sponsored by: TechTarget Search Windows ServerMeeting regulatory requirements means that administrators must carve out a sound email-archiving policy; making the wrong move can be costly. In this issue, you'll learn what to do and what not to do when planning your email-archiving strategy.
