All Research Sponsored By:OpenText
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Creating Personalized Experiences with Real-Time Insights for CEM
Creating an engaging and unified multichannel customer experience is a top priority, but many companies find themselves scrambling to adapt. In this expert e-guide, discover how to generate key customer insights in real-time and learn about 4 ways to create personalized experiences.
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Secure Information Exchange in the Digital Age
Forrester Senior Analyst Heidi Shey answers five questions regarding secure information exchange (SIE) and discusses how digital transformations are changing the way that IT decision-makers have to approach SIE in the digital age.
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The Many Faces of Predictive Analytics: From IoT to Storytelling
Predictive analytics takes many forms, and allows you to make the most effective decisions for your enterprise. In this expert guide, uncover the many faces of predictive analytics. Discover why to use data visualization to craft a story, how real-time analytics and IoT go hand-in-hand, and the how predictive analytics has affected the enterprise.
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Project Success Plan: Rethinking Enterprise Content Management
Traditional ECM can't keep up with how businesses operate today. But before tackling ECM disruptors, you need to understand its evolution and key steps to modernizing your suite. This 7-part guide collection provides the insights you need to push your ECM strategy forward. Learn ECM basics, trends, security considerations, and more.
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Pervasive ECM Problems and How to Solve Them
Access this expert e-guide to learn how older ECM tools are straining under increasing workloads and sub-par configurations. Also, explore how mobile, social, IoT, and other relatively new technologies are creating problems for ECM systems.
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Cloud Enterprise Content Management: Trends and Business Impacts
In this expert e-guide, learn about the drivers of enterprise content management today—including digitizing paper-based processes, hybrid-based cloud growth, collaboration platforms, and more—as well as the key ways ECM can provide digital transformation.
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Enterprise BI Platforms
This resource dives into the top vendors in the BI sector, comparing them based on a wide array of criteria. Cut through the complexity and find out what providers should have your business, and save yourself a BI headache down the road.
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BPM Best Practices
In this expert e-guide, learn from examples why some believe BPM has no place in legacy modernization efforts while others champion the approach. Additionally, discover how picking the right BPM certification program can build up critical skills and know-how for your IT team.
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3 Reasons Why CEM Is the Place to Innovate
The following webcast intends to clarify the current state of customer experience management and how companies can start powerful initiatives of their own. Tune in now to find out how CMOs and CIOs need to work together to make CEM take flight, what needs to be addressed, and much more.
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Is It Time for Automated Classification?
This white paper provides an overview of key factors your organization must consider when evaluating potential strategies for automated classification to ensure compliance and defensibility.
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Selling the Benefits of Business Process Management for IT and Business Stakeholders
This expert guide addresses the ideal BPM platform capabilities for today's organizations to meet the disparate needs of both technical departments and the line of business.
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Global Brand Management
The following white paper explores the business need for a global brand management solution to help distinguish your brand amongst thousands of other companies. Learn about the 3 key process to successful global brand management, the technology to use, and more.
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10 Steps to a Successful Digital Asset Management Implementation
The following white paper provides readers with a foundation as to what it takes to get digital asset management initiative up and running. Learn the 10 steps to a successful DAM implementation and much more.
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It’s Time to Rethink “Enterprise” Software
The following white paper explores the real state of "enterprise" software solutions in regards to web content management and customer experience management. Learn what these solutions need to include justifying the "enterprise" title. Most importantly, discover how to select the right CEM solutions that fit your needs.
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The Market Within
The following white paper explores the current state of social adoption and where innovative companies are focusing their efforts. Learn how to balance social inside and outside the enterprise, how to use social to improve worker efficiency, and much more.
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Acting Locally, Succeeding Globally
In this white paper, learn more about the importance of localization, the challenges and benefits of deploying multilingual content, and the tools you'll need to improve your web experience management (WEM) strategy on a global scale.
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Enterprise Information Archiving: It’s Time for a New Strategy
Consult the following white paper to explore the information dilemma facing organizations today and how with the proper archiving technology, you can get a handle on your information without breaking the bank.
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Executive Brief: Process Suite Overview
The following white paper explores the importance of implementing a process suite within the IT environment that consists of a complete, process automation ability and a case management solution. Learn how with this kind of technology businesses can expect to enable higher agility, productivity, and competitiveness.
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Enterprise Information Archiving: It’s Time for a New Strategy
Access the following white paper to discover what poor archiving really is. Learn if you're keeping too much or too little, where to turn for cost-effective storage, and more.
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Cloud Provisioning: Provision. Orchestrate. Innovate.
In this white paper, learn about a cloud provisioning technology with a workflow-enabled framework, allowing you to create, provision, and orchestrate virtual "bundles" of on-premise and cloud capabilities that make up a new product, service, or application.
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Secure Managed File Transfers: How They Can Help Meet Compliance Regulations And Secure Your Data
In this technical guide, gain expert insight on managed file transfer (MFT) systems, which help in meeting increased demands for security, compliance, and other operations, and why it should be your sole means for transmitting data within and outside of your organization.
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Are Your File Transfer Methods Compliant?
This paper will help outline some of the compliance regulations in place, how file transfer may be interpreted as part of these rules, and how a managed file transfer (MFT) solution can provide a secure environment for file transfer activity.
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Magic Quadrant for Enterprise Content Management
Enterprise Content Management (ECM) delivers solid business benefits to IT leaders as the market shows continued growth. The 23 vendors in this document are addressing increased demands for better mobile and cloud capabilities, as well as more rigorous expectations for vertically specific needs.
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Building Your Business Case for Managed File Transfer
This whitepaper details the benefits of managed file transfers and how to build an effective business case for implementation.
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Are Big Files Big Problems?
This paper discusses the challenges associated with file transfer solutions and how managed file transfer solutions solve these problems.