Social Networking Research
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A realist's guide to building bottom line revenue and customer loyalty with social CRM
Sponsored by: SugarCRMIs social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice.
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6 Things Every Manager Should Know About Microsoft Sharepoint
Sponsored by: Rackspace HostingWouldn’t it be great if you could quickly find company information, work closely with teams in different locations, and securely share documents with major customers? You can do all that with SharePoint. This resource presents six key concepts that every IT pro should be aware of before adopting SharePoint into the enterprise
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Computer Weekly 11 October 2011: Download this week's issue of the UK's leading technology publication, featuring the latest news, analysis and opinion on the big trends in IT
Sponsored by: TechTarget ComputerWeekly.comIn this week's Computer Weekly, we find out how mainframe technology that was meant to be dead and buried is finding innovative new applications. We analyse the challenges facing the government's largest deployment of agile software development, and our Buyer's Guide highlights the firms making the most of social media. Download the new issue now.
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Computer Weekly 4 October 2011: Download the latest issue of the UK's leading technology publication, with our analysis of the business technology news that matters to IT managers
Sponsored by: TechTarget ComputerWeekly.comIn this week's Computer Weekly, transformation. Download the new issue now.
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Game-changing business analytics trends for 2011 and beyond
Sponsored by: IBMThis expert e-guide explores new and emerging business analytics trends and technologies that have the potential to give companies the competitive advantage they need.
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MicroScope September 2011: A special issue examining the security market
Sponsored by: MicroScopeSecurity has remained a good market for the channel to be involved in with the threats continuing to evolve and customers being forced to keep their budgets high in order to maintain protection. Not only are the threats evolving but so are the challenges to channel customers. Continue reading this e-zine to learn more.
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Content Management Interoperable Services, A Social and Content-Centric Wave
Sponsored by: IBMOrganizations have always struggled to find a common way to effectively manage, access, and govern content applications across multiple systems. Learn how CMIS can provide your business with improved operational efficiencies.
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Social Content Management Strategies with IBM
Sponsored by: IBMIn this podcast, Cengiz Satir and Louis Richardson from IBM explore social business and how the ECM portfolio and social business solutions are being brought together. Learn about IBM Social Content Management solution connecting people and teams.
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Computer Weekly - 23 August 2011: Download this week's issue of the UK's leading technology publication, with our analysis of the latest news and IT trends
Sponsored by: TechTarget ComputerWeekly.comIn this week's Computer Weekly, Oxfam's CIO talks about how IT supports a global aid operation; we ask if £530m government funding will be enough to roll-out superfast broadband; we examine the security issues around moving to IPv6; plus our analysis of the week’s biggest news stories in IT. Download the latest issue now.
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E-Guide: Building a Security Toolkit to Protect Against the Latest Web 2.0 Threats
Sponsored by: TechTarget SecurityThis expert e-guide provides an in-depth overview of the latest Web 2.0 security threats and offers technical advice on how to defend against them.
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The Eight Truths of Social Learning. Now.
Sponsored by: SkillSoft CorporationThis paper seeks to uncover the fundamental requirements for a successful social learning program. Based on early experience with our own social learning tool, this list of eight “truths” has been compiled to provide a foundation for learning professionals who are launching social learning in their organizations.
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The Social Business - Advent of a new age
Sponsored by: IBMThis white paper discusses the ins and outs of social businesses, uncovering what it means, the value it brings, and what you should expect for the future.
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IBM DeveloperWorks
Sponsored by: IBMThe Internet provides great opportunities for networking and learning – and IT is no different. Register now for developerWorks and create your profile for access, not only to articles, webcasts and software downloads, but also a wealth of other IT professionals.
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The State of Data Security
Sponsored by: SophosRecognize how your data can become vulnerable and understand the compliance issues involved. This paper identifies data protection strategies you can use to keep your organization's information both safe and compliant.
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True Profiles: A Contemporary Method for Managing Customer Data
Sponsored by: Unica Corporation - An IBM CompanyAs the internet changes the way of traditional marketing and communication, discover a “True Profile” as a means of understanding customer behavior, actions and preferences using analytics. Learn the 4 key components of True Profiles and the business benefits included.
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Social Networking in the Enterprise: Benefits and Inhibitors
Sponsored by: Cisco Systems, Inc.This white paper reveals the primary considerations for social networking, such as: business value and strategic relevance, adoption trends and concerns, and strategic considerations for ESS deployment.
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Unified Communications Trends and Challenges: How to Stay on Top
Sponsored by: TechTarget SecurityThis e-guide discusses the top trends affecting the unified communication's (UC) market as well as potential UC and IP telephony challenges. Learn what you can do to tackle these issues and stay ahead of the competition.
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What's your Customer Experience Advantage?
Sponsored by: SAP America, Inc.SAP Insider Article covering new SAP CRM innovations which help companies empower their employees, substantially improve the customer experience, and thereby achieve a competitive advantage.
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Leveraging the Power of Social Media
Sponsored by: Oracle CorporationDownload this free white paper and find out how to "Drive Sales Effectiveness with Enterprise-Ready Web 2.0Solutions," "Harvest Social Knowledge for Customer Service," and learn how "Social CRM Turns Customers into Competitive Advantage."
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How Application Intelligence and Control enables network security in the wake of Web 2.0, Cloud Computing and Mobility
Sponsored by: SonicWALLThis paper explores how innovations such as mobility, Web 2.0, social media and cloud computing have dramatically changed the IT landscape and introduced new security threats into corporate and government networks.
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Editorial Tip: CRM Expert Predictions for 2011
Sponsored by: InforWith 2010 behind us, SearchCRM.com asked some industry experts what they see in store for 2011. It's clear that CRM practitioners can look forward to a heavy dose of social CRM, mobile requirements and a continued emphasis on the customer experience.
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Editorial Tip: Measuring the ROI of Social CRM: No easy task
Sponsored by: InforAs more organizations invest in social channels, the question of value becomes increasingly important. In social media, ROI alone may not tell the value of the effort, and benefits to the business from the customer service approach could be gauged by a variety of factors. Uncover how to measure the real value of an investment in social CRM.
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Sophos Security Threat Report 2011
Sponsored by: SophosLet our new 2011 Security Threat Report be your weapon in the battle against malware. It describes the significant threats of 2010, what to watch for in 2011, and more importantly, what you need to do to get ahead of them.
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Presentation Transcript: 'Social Email' Drives 4th Generation Collaboration Solutions
Sponsored by: Mainsoft CorporationHow do we overcome the enterprise 2.0 adoption gap and get people to use document collaboration tools, social networks, and more? And, what can we do today to realize the so-called 4th generation workspace, especially when we have a mixed IT environment? Read this presentation transcript with the two leading experts on collaboration to find out.
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IBM Perspective on Cloud Computing
Sponsored by: IBMCloud computing has created a lot of buzz in the marketplace, as well as confusion about its benefits. This free white paper is geared for both IT and business leaders. Read an overview of what cloud computing is, the types of "clouds" and examples of how clients are using cloud computing to reduce costs and increase efficiencies