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Operational Support Systems Research

  • Gartner: Best practices for I&O for cloud-readiness

    Sponsored by: ComputerWeekly.com

    Gartner analysts explain how Infrastructure and Operations (I&O) teams can best prepare for the cloud.

  • A Capacity for Containerization

    Sponsored by: SearchITOperations

    There's a fair bit of mystery about just how containerization affects an IT infrastructure. Container deployment will likely require system admins to reconsider their data center's capacity-management plans. Access this e-guide to unravel that mystery and understand the exact impact containerization will have on your data center.

  • Use Analytics to Find Problems and Avoid Outages

    Sponsored by: IBM

    Tune into the following webinar to learn how IBM can help you with operations, performance, analytics, automation and delivery of your IT services in today's complex on-premises, hybrid, and cloud environments.

  • Achieve Cloud-Driven Enterprise Support

    Sponsored by: Pure Storage

    This whitepaper examines the benefits of using the cloud to rethink enterprise support.

  • Operational Decision Management for Dummies

    Sponsored by: IBM

    Many organizations struggle with business rules that are hidden inside applications and processes, making them difficult to change. In this e-book from the "For Dummies" series, learn how Operational Decision Management (ODM) provides a set of tools and methods to automate your business decisions for increased accuracy and effectiveness.

  • IDC - Supporting the Complex Data Center

    Sponsored by: DellEMC and Intel®

    Learn the importance of support services in data center environments. Inside, you'll learn about the role of vendor-supplied support services, how to evaluate the support offerings and capabilities of each vendor,and more.

  • Cyber defense: Understanding and combating the threat

    Sponsored by: IBM

    The Global Defense Solutions Projects and Defense Exchange Conference (SPADE) is held annually to bring together organizations involved in network-centric operations, intelligence activities and other defense aspects. This resource explains some of the important topics.

  • The State of the i

    Sponsored by: Connectria

    Access this webcast to learn about the past, present and future of IBM i. Discover, through the use of real-life examples, how organizations have benefited from this system.

  • Why WebSphere Operational Decision Management?

    Sponsored by: IBM

    In this white paper, learn what to look for in a decision management solution and how to make a case for business users of information technology.

  • Baseline Discovery Audit Datasheet

    Sponsored by: BMC-Accenture

    This exclusive resource presents a baseline discovery auditing solution to help you gain insight into key infrastructure and application dependencies in your environment, before embarking on cloud, automation, or proactive operations initiatives.

  • Case Study: Children’s Hospital of Philadelphia

    Sponsored by: HP and Microsoft

    A department of The Children’s Hospital of Philadelphia sought to improve its data analysis and operational management processes. They implemented a management solution based on Microsoft BI technologies and gained more insight into its data and has automated reporting processes, which reduced laboratory result turnaround times by 50 percent.

  • 2010 Asset Management Operations and Compensation Survey Findings

    Sponsored by: Advent Software, Inc

    In this survey you will learn how asset management has changed over the years and the different challenges asset management professionals have been facing.

  • 7 Success Factors for Today's Supply Chain Projects

    Sponsored by: Kinaxis

    In today’s economic climate, no manufacturer can afford to fund any supply chain management (SCM) project that fails to deliver results. This white paper describes seven success factors for today’s SCM projects, which have been identified by seasoned executives with decades of experience in the field.

  • SaaS ERP: A Viable Model for Job Shops and Small Manufacturers

    Sponsored by: Epicor Software Corporation

    This white paper describes how the software as a service (SaaS) model delivers financial, implementation and operational benefits to job shops and small manufacturers. With Epicor Express, job shops and small manufacturers now have the opportunity to implement an ERP solution that can help transform their operations and business.

  • GFI MAX Building Blocks & MSP University Podcast

    Sponsored by: GFI Software

    This podcast discusses how GFI MAX Building Blocks methodology can help you overcome challenges with converting your clients in Managed Services and start making money.

  • IBM Advances Research Through Cloud Computing to Help Solve Real-World Problems

    Sponsored by: IBM

    Watch this video to see how IBM is helping research organizations take advantage of cloud computing solutions to help these groups do more with less.

  • Telstra Reaps Transformation Rewards

    Sponsored by: Alcatel-Lucent

    The business benefits of the IP transformation are numerous. First of all, as you reduce the number of actual networks, you save on software licensing costs, air conditioning and power. Less people are also required because rather than operating many silo networks in standalone mode you now have a common network.

  • BPM and SOA Require Robust and Scalable Information Systems

    Sponsored by: IBM

    Read this white paper for a discussion of the principles for the convergence of BPM and SOA from an information system perspective. The primary audiences are IT leaders and architects that need to understand how to effectively combine BPM and SOA in support of business integrity and operational excellence.

  • A BI Agenda for Midsize Organizations: Six Strategies for Success

    Sponsored by: IBM

    Make informed decisions at a lower cost with the right BI strategy.

  • Portugal Telecom Optimizes Its Data Center to Serve Expanding National Telco Market with Parallels

    Sponsored by: Parallels, Inc.

    Read this case study to learn the benefits of choosing Parallels Sitebuilder solution for Portugal Telecom's internet services future as well as the automation benefits of increased revenue, a decrease in operation costs, and a decreased time-to-market for customized service plans.

  • Maximizing ERP Return on Investment with On-Demand Support Services

    Sponsored by: itelligence, Inc.

    The current economic environment challenges manufacturers seeking to capitalize on their enterprise resource planning (ERP) software: How can a company increase ERP functionality while reducing operating costs and even head counts? To achieve this difficult balance, many manufacturers have turned to on-demand ERP-support services.

  • Practical Steps to Achieve and Maintain NERC Compliance

    Sponsored by: Tripwire, Inc.

    This paper describes seven practical steps information security professionals can take to integrate controls into IT production operations, to simultaneously achieve NERC compliance goals, and also IT operational and security goals.

  • IT@Intel: Using TCO to Determine PC Upgrade Cycles

    Sponsored by: Intel Corporation

    At Intel, we've developed a comprehensive methodology, based on total cost of ownership (TCO), that lets us calculate the real cost of operating more than 90,000 PCs. Using it, we can understand the real cost of deploying and maintaining our PCs across varying time horizons.

  • Collaboration Without Boundaries: IBM Lotus Domino 8 and Open Collaboration Client Solution Powered by Red Hat Enterprise Linux

    Sponsored by: Red Hat and JBoss

    The cost of downtime can be enormous, even catastrophic. IBM and Red Hat have a single, security-rich collaboration and messaging platform that makes it simple, easy, and affordable to improve organizational productivity and effectiveness.

  • Management Excellence: The Metrics Reloaded

    Sponsored by: Oracle Corporation

    In performance management, consistency is king. The simple sounding steps-identify and focus on value drivers, and align the organization to drive results - beg the question: What's the best performance management framework? Read this paper to learn more.

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