IDC - Supporting the Complex Data Center
Today's enterprises are deploying extensive, complex infrastructures that enable critical business processes and provide easy, secure access from mobile devices. As a result, IT departments are expected to support everything from legacy systems and storage to virtualized configurations.
This whitepaper discusses the importance of support services in data center environments. Inside, you'll learn about the role of vendor-supplied support services, how to evaluate the support offerings and capabilities of each vendor, and more.