IT Outsourcing Services Research
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CentraStage Endpoint Management
Sponsored by: CentraStageThis brief video explores one company's solution to endpoint management and how it can help managed service providers offer round-the-clock visibility of their endpoints
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CentraStage Chosen by London Grid for Learning to Manage 2,500 Schools Across the Capital
Sponsored by: CentraStageThis brief case study explores the success of IT management and remote support technology helped one organization deliver secure and effective IT services to their users.
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Rx Systems Provide Around the Clock Support to 4800 UK Pharmacies with CentraStage
Sponsored by: CentraStageThis case study takes a look at how remote monitoring and management tools can help enhance your service delivery speeds and ensure system reliability.
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Getting on the Right Side of Capex vs. Opex Divide
Sponsored by: Rackspace TechnologyThis whitepaper looks at the financial and man-power advantages of managed colocation in contrast to in-house server management, and traditional hardware colocation.
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Mitigating the Risks of Outsourcing
Sponsored by: Hewlett Packard EnterpriseWhen opting for an outsourcing program, CIOs should check the reliability, financial stability and reputation of service providers, advices Shailesh Joshi, head of corporate IT at Godrej Industries. Get further outsourcing insights in this resource.
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Forming an Agile IT Function
Sponsored by: Hewlett Packard EnterpriseThis brief resource explores the important considerations that CIOs need to keep in mind when taking steps to bring in agility into IT function. Learn how to form a roadmap to IT success by reading on now.
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The Top 10 Criteria for Selecting A Managed Services Provider
Sponsored by: IBMIn this white paper, you will uncover the top 10 most important criteria to consider when selecting a managed service provider. Access this paper now to evaluate several providers to see if they support multivendor environments and provide consistent global service delivery.
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Tricks of the IT Managed Services Trade
Sponsored by: LabTech SoftwareIn this e-guide, brought to you by SearchBusinessAnalytics, learn how your peers met success via a range of outsourcing solutions including ITaaS, SaaS, and more.
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Service Management: Taking Business to the Next Level
Sponsored by: LabTech SoftwareIn this e-guide, gain essential knowledge of recent developments around IT services. Read on to learn why success entails more than delivering snazzy services, and why enterprise architects are working to bring SOA and master data management (MDM) efforts together.
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Gartner IT Financial, Procurement & Asset Management Summit 2013
Sponsored by: GartnerThis brochure outlines the Gartner IT Financial, Procurement & Asset Management Summit 2013, a conference that aims to help you destroy legacy costs and create value from new technologies and trends. View now to learn more!
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Gartner Outsourcing & Strategic Partnerships Summit 2013
Sponsored by: GartnerThe Gartner Outsourcing & Strategic Partnerships Summit 2013 this September allows you to rethink your outsourcing strategies and discuss best practices with your peers to help you achieve the most from your outsourcing efforts.
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Top 10 Considerations for Selecting the Right RMM Solution
Sponsored by: LabTech SoftwareRead this eBook for tips to ensure you select the RMM solution that is best for your IT services business.
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CIO Insights: Fortifying ITIL and Change Management Strategies for Business Benefit
Sponsored by: FrontRange Solutions Inc.This expert e-guide provides tips and tactics to help you fortify your IT Infrastructure Library (ITIL) framework in order to achieve significant IT and business benefits. Also inside, count down four ways that you can improve your change management strategy.
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CIO Tips for Seeing the ITIL Light
Sponsored by: FrontRange Solutions Inc.CIOs often struggle to understand how the IT Infrastructure Library (ITIL) framework can be beneficial to their organization. This expert e-guide will help make the business case for ITIL adoption, providing an overview of the monetary benefits of ITIL as well as tips for viewing ITIL technology in a friendlier light.
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Grow Your Business : HP AllianceOne Partner Program
Sponsored by: Hewlett Packard EnterpriseThis resource details a partnership program specifically designed for resellers and service providers that offers an integrated set of technical, marketing, sales and collaboration services to help you grow your business and better meet today's customer needs.
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IT Services: A Management model for CIOs
Sponsored by: CenterBeamThis expert e-guide explains how IT services and managed service providers (MSPs) deliver strategic value to the organizations that use them, and offers tips for choosing the right MSP. Also inside, learn why savvy CIOs are flocking to cloud computing.
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The Hay Group Case Study
Sponsored by: CenterBeamThis brief case study takes a look at how the Hay Group, a global management consulting firm, teamed up with a third party to integrate its fleet management and service desk initiatives. Read now to learn how they addressed the needs of three key areas of their IT environment – endpoint management and security, data protection, and helpdesk.
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Business service management 101: Manage IT with a business focus
Sponsored by: IBMAstrong IT and network infrastructures are the foundation to providing betterapplications and services are essential to meeting your organization's businessobjectives. This white paper reveals how managing your infrastructure with aneye to the bottom line is critical in today's business climate.
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The Business Value of Adopting Advanced Support Tools and Utilities
Sponsored by: Hewlett Packard EnterpriseDiscover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.
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Why Third Party Data Storage Maintenance is Right for You
Sponsored by: MSDIThird party maintenance companies offer cost effective maintenance and support agreements that save as much as 40% in ongoing maintenance costs while keeping service levels agreements (SLA's) the same, if not improving them. Read this comprehensive white paper to see if third party maintenance might be right for your organization.
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9 Steps to Building a Business Case for B2B Integration
Sponsored by: IBMPutting together a business case does not rank high on most IT executives’ list of favorite activities. But the ability to put together a compelling case is now more than ever a core competency. This paper explains how you can significantly increase your chances of approval if you follow the nine steps provided within.
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CIO Challenges: The Best Defense is a Good Offense
Sponsored by: Oracle CorporationRead this white paper to learn how CIOs are building a foundation for a much more agile business that holds the potential for working in a more flexible way and enabling faster innovation by actively evaluating and experimenting with newer technologies.
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Presentation Transcript: Cloud Storage Services - Peer Advice
Sponsored by: i365, makers of EvaultIn this FAQ, Vijay Subramanian, cloud computing expert and practice manager for managed services at Laurus Technologies, an IT services and consulting company in the Midwest, explains how his company evaluated the idea of cloud storage services and gives advice for other VARs considering the same thing.
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Cloud Infrastructure Foundation - A Flexible, Responsive Cloud Is Built from the Ground Up
Sponsored by: EgeneraAt its heart, cloud computing is a new operational and business model for IT application hosting, rather than a new technology. It promises to deliver highly reliable, highly elastic services that respond quickly and smoothly to changing user demand.
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Hosted, Outsourced, and Cloud Data Centers - Strategies and Considerations for Co-Location Tenants
Sponsored by: Siemon CompanyAs more companies look towards collocation/hosted/ and managed services for either their primary data center there are considerations, both short and long term, when selecting a provider.
