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  • Modernize to Innovate

    Sponsored by: Red Hat

    Download this e-book to explore the value of open, trusted partner ecosystems for telco modernization and highlights key partnerships in 6 essential areas.

  • The Internet Outage Survival Guide: Unpacking common outages types and how they impact your business

    Sponsored by: Cisco ThousandEyes

    Today, business rely on the Internet more than ever. Yet, the Internet is as unpredictable as it is critical. It's a "best-effort" collection of networks connecting a myriad of providers, and at its very core, the Internet is vulnerable to outages. In this e-book, learn how you can mitigate the risk of an Internet outage.

  • CI/CD Metrics for Platform Engineers

    Sponsored by: CircleCI

    This eBook explores the most meaningful engineering metrics for platform teams, including velocity, morale, and business metrics. Learn how to use these metrics to improve your team's performance and deliver quality software faster. Download the eBook to discover proven strategies for optimizing your CI/CD pipeline.

  • Creating a Future-ready Retail Pharmacy: Challenges and Opportunities

    Sponsored by: Wolters Kluwer

    The changes happening to today’s retail pharmacy landscape are undeniable, and while dispensing medication safely and efficiently may still be at the core of what these pharmacies do, this line of business alone won’t keep them profitable in the long run. Take the first step towards creating a future-ready retail pharmacy by opening this eBook.

  • Policing cyber crime

    Sponsored by: TechTarget ComputerWeekly.com

    This article in our Royal Holloway Security series considers the duties of the police in the UK and asks whether these roles remain realistic and achievable in cyber space

  • 3 Machine Learning Use Cases for Planning & Logistics

    Sponsored by: Alteryx

    Tired of relying on outdated forecasting methods and struggling to keep up with fluctuating customer demand? Download 3 Machine Learning Use Cases That Immediately Benefit Planning and Logistics Teams and start transforming your planning and logistics operations.

  • Technical Customer Support: A Hidden Revenue and Loyalty Creator

    Sponsored by: GoTo

    CCW Europe and GoTo teamed up to survey how customer management leaders are cultivating memorable customer experiences through first contact resolution (FCR). The results are laid out in this report alongside some actionable strategies that CX teams can adopt to really propel their FCR rates to new levels.

  • How Citrix Leverages Intent & Multi-Layered Engagement to Innovate in Its ABM Programs

    Sponsored by: TechTarget

    In this e-book, global digital workspace leader Citrix shares how it is winning with strategies that identify, influence and deliver opportunities from existing and net-new ABM accounts. Download your copy to learn more.

  • Servicenow Customer Insights Customer Experience Testimonials

    Sponsored by: ServiceNow

    Discover in this e-book how ServiceNow customers continue to persevere— do more with less—while still managing to improve customer satisfaction.

  • Improving Health by Addressing Social Needs: A Sustainable Path Forward

    Sponsored by: ZeOmega

    ZeOmega and the Center for Open Data Enterprise (CODE) have collaborated to create a powerful white paper addressing challenges related to Health-Related Social Needs (HRSN) interventions. Download it now to learn about opportunities to apply funding to address social needs.

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