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  • Customer service technologies emerge bloodied but unbowed from Covid-19 pandemic

    Sponsored by: TechTarget ComputerWeekly.com

    The pandemic caused many businesses to reassess their approach to customer experience. Customers were changing their behaviour, their channels, their brands and suppliers and organisations had to adapt. Download this exclusive e-guide and read more about the transformative impact of the pandemic on customer service and experience.

  • Future of Work

    Sponsored by: TechTarget ComputerWeekly.com

    In this extract from his book, The Future of Work, Jacob Morgan looks at the five key factors shaping the way we work.

  • Real-Time Customer Intelligence For Exceptional Experience

    Sponsored by: SAS

    To enhance CX, brands must leverage new technologies like AI to predict consumer needs while becoming increasingly transparent regarding data privacy. It’s also crucial to coordinate across departments to enable the consistent and relevant experience that consumers crave. Access this e-book now to learn how you can assess your CX maturity.

  • UK IT Priorities 2019

    Sponsored by: TechTarget ComputerWeekly.com

    The results of our 2019 IT Priorities survey are in, and they show the good news that IT budgets are rising faster than they have for many years. Cloud remains the top spending priority for this year, but IT automation is growing fast as a major investment area.

  • UK IT Priorities 2019

    Sponsored by: TechTarget ComputerWeekly.com

    The results of our 2019 IT Priorities survey are in, and they show the good news that IT budgets are rising faster than they have for many years. Cloud remains the top spending priority for this year, but IT automation is growing fast as a major investment area.

  • Third-party economic analysis of Rancher

    Sponsored by: SUSE

    Rancher Prime is designed to help simplify the management of your Kubernetes clusters at scale. This Total Economic Impact (TEI) report from Forrester examines the possible ROI you could realize with Rancher and provides a framework for you to evaluate the financial impact of the platform if you choose to adopt it. Access the Forrester TEI report.

  • 2024 Data Protection Trends Report

    Sponsored by: Veeam Software

    The global data protection market continues to grow. In this new research report, 1,200 business and IT leaders were surveyed on their IT and data protection strategies, including their plans for 2024 and beyond. Download the 2024 Data Protection Trends report to learn more.

  • 2024 Ransomware Trends Report Platform Asset

    Sponsored by: Veeam Software

    This year’s report surveyed 1,200 CISOs , security professionals, and backup administrators whose organizations suffered at least one ransomware attack in 2023. Download this report to learn about the targets and impacts of ransomware attacks, the financial impact, cyber insurance, and the cost of team misalignment.

  • Remote Tech Talent Report

    Sponsored by: Remote

    While 58% of today’s companies report that they want to hire abroad to diversify their teams, only 36% are actually actively looking to global markets to hire tech talent. So, how can organizations more effectively look for talent across borders without increasing costs? Browse this guide to learn more.

  • Top 10 business applications stories of 2018

    Sponsored by: TechTarget ComputerWeekly.com

    The steady modernisation of ERP systems, as they edge to the cloud and are complemented by new-generation customer software, was markedly evident this year. And blockchain and AI are making inroads. In this e-guide, Computer Weekly takes a look at the top 10 business applications of 2018.

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